TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from charging for e-filing state return which is free "One state return is included" does not include e-filing, which is a free service by the state of CT. I already paid for the program, but of course you find yet another hidden charge to be extracted.
Date published: 2023-03-12
Rated 5 out of 5 by from good as anticipated Isabell was very helpful and knowledgeable. I'm happy with my service
Date published: 2023-03-12
Rated 5 out of 5 by from It is a super Tax Tool The ability of the application to take the user by the hand in a task as complex as a federal tax return is incredible and outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy I used to get really intimidated during tax season. I don't understand all that stuff. TurboTax explains it and makes it very easy. People like me need TurboTax lol
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES I'll always use TurboTax services and haven't had any issues thus far. It's very comforting to know that all of your needs will be handled professionally and diligently. I highly recommend using TurboTax for your Tax needs.
Date published: 2023-03-12
Rated 4 out of 5 by from The Online (Browser) Version of TurboTax is Better The online version of TurboTax is leaps and bounds ahead of the desktop version. I purchased the desktop version to save a few bucks (i think I saved $40 on federal and $15 on state). However, next year I will just eat the L and use the online version again. It is much more confusing and stressful to use the desktop application. If you are a boomer, desktop app is probably best for you. But for anyone that doesn't enjoy doing their taxes, I would avoid the desktop app.
Date published: 2023-03-12
Rated 5 out of 5 by from EASY It was easy to use and they helped me file. So thankful.
Date published: 2023-03-12
Rated 4 out of 5 by from great It was fine. It was easy to use and have been using it for years.
Date published: 2023-03-12
Rated 5 out of 5 by from I love it!! I've been using Turbotax for the last 3 years, I've got no complains. It's easy to use, fast, and you can chat with a real person when you need to and not throughout the entire process (for a person who's a bit of an introvert like me that's great!). The help and options the website provides throughout the process are also great.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax is awesome It was good and easy to use. I would recommend to anyone
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6661
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from charging for e-filing state return which is free "One state return is included" does not include e-filing, which is a free service by the state of CT. I already paid for the program, but of course you find yet another hidden charge to be extracted.
Date published: 2023-03-12
Rated 5 out of 5 by from good as anticipated Isabell was very helpful and knowledgeable. I'm happy with my service
Date published: 2023-03-12
Rated 5 out of 5 by from It is a super Tax Tool The ability of the application to take the user by the hand in a task as complex as a federal tax return is incredible and outstanding.
Date published: 2023-03-12
Rated 5 out of 5 by from So easy I used to get really intimidated during tax season. I don't understand all that stuff. TurboTax explains it and makes it very easy. People like me need TurboTax lol
Date published: 2023-03-12
Rated 5 out of 5 by from 2022 TAXES I'll always use TurboTax services and haven't had any issues thus far. It's very comforting to know that all of your needs will be handled professionally and diligently. I highly recommend using TurboTax for your Tax needs.
Date published: 2023-03-12
Rated 4 out of 5 by from The Online (Browser) Version of TurboTax is Better The online version of TurboTax is leaps and bounds ahead of the desktop version. I purchased the desktop version to save a few bucks (i think I saved $40 on federal and $15 on state). However, next year I will just eat the L and use the online version again. It is much more confusing and stressful to use the desktop application. If you are a boomer, desktop app is probably best for you. But for anyone that doesn't enjoy doing their taxes, I would avoid the desktop app.
Date published: 2023-03-12
Rated 5 out of 5 by from EASY It was easy to use and they helped me file. So thankful.
Date published: 2023-03-12
Rated 4 out of 5 by from great It was fine. It was easy to use and have been using it for years.
Date published: 2023-03-12
Rated 5 out of 5 by from I love it!! I've been using Turbotax for the last 3 years, I've got no complains. It's easy to use, fast, and you can chat with a real person when you need to and not throughout the entire process (for a person who's a bit of an introvert like me that's great!). The help and options the website provides throughout the process are also great.
Date published: 2023-03-12
Rated 5 out of 5 by from turbo tax is awesome It was good and easy to use. I would recommend to anyone
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6661