TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from This experience was confusing and unprofessional I Still have yet to receive my return from 2019 due the mishaps of Turbo tax in the year of 2020. And then to top things off, this year after deciding to give Turbo tax another chance they made it very confusing to file this year. I had to call for system help and it took me an hour to get someone on the phone... and not because of the wait, but because the first representative that answered was on their lunch break. How would I know you ask.. because I heard them breathing and munching on food the all while I was trying to get assistance. This has been a horrible experience and I will not be filing with turbo tax next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a lifesaver! Fantastic, quick and a great overall experience!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful My call back came quickly. And my operator Trina was very helpful and patient!
Date published: 2021-03-01
Rated 3 out of 5 by from repeat customer Repeat customer, I use it every year. Thank you will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is quick and easy I was able to start taxes on my phone, and switch to my laptop with no problems. I found it just as easy on either device.
Date published: 2021-03-01
Rated 4 out of 5 by from I love Turbotax! I have used TurboTax for a few years and will continue to do so. Always happy to be able to file for free and quick usually. Keeps all my info from the previous years, So makes it very helpful. Thanks so much!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax has excellent service! This was my first time ever filing my taxes on met own and this service was the most userfriendly and most helpful service yet! I would highly recommend first time users to TurboTax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is fantastic quick easy and to the point. super glad someone told me about this.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax guided me till the end. Easy and fast. Worth every penny.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy and fast, i have been using turbo tax since 2012
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6594
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This experience was confusing and unprofessional I Still have yet to receive my return from 2019 due the mishaps of Turbo tax in the year of 2020. And then to top things off, this year after deciding to give Turbo tax another chance they made it very confusing to file this year. I had to call for system help and it took me an hour to get someone on the phone... and not because of the wait, but because the first representative that answered was on their lunch break. How would I know you ask.. because I heard them breathing and munching on food the all while I was trying to get assistance. This has been a horrible experience and I will not be filing with turbo tax next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is a lifesaver! Fantastic, quick and a great overall experience!!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful My call back came quickly. And my operator Trina was very helpful and patient!
Date published: 2021-03-01
Rated 3 out of 5 by from repeat customer Repeat customer, I use it every year. Thank you will use again.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is quick and easy I was able to start taxes on my phone, and switch to my laptop with no problems. I found it just as easy on either device.
Date published: 2021-03-01
Rated 4 out of 5 by from I love Turbotax! I have used TurboTax for a few years and will continue to do so. Always happy to be able to file for free and quick usually. Keeps all my info from the previous years, So makes it very helpful. Thanks so much!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax has excellent service! This was my first time ever filing my taxes on met own and this service was the most userfriendly and most helpful service yet! I would highly recommend first time users to TurboTax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is fantastic quick easy and to the point. super glad someone told me about this.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax guided me till the end. Easy and fast. Worth every penny.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy and fast, i have been using turbo tax since 2012
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6594