TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from Refund Fees Refund fees were taken out of my account without me or the filers receiving it. Still never received it
Date published: 2023-03-13
Rated 5 out of 5 by from was easy to file I had some problems with one part but i was able to talk to an agent who helped me thru the rest of my filing. the agents name was Franciene. she was very helpful
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Easy to use It is a real pleaser to due taxes with Turbo Tax, and you can count on it being accurate.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great! Didn't get the reduced price that it said I would for some reason, besides that it was easy!
Date published: 2023-03-13
Rated 5 out of 5 by from You'll love using it!! I've used turbo tax in the last 5 years and I love how easy it is, and all of your questions are answered and its a breeze navigating thru the site..See ya'll next year!
Date published: 2023-03-13
Rated 3 out of 5 by from sometimes turbotax is just stupid For whatever reason, known only to turbotax it had me filing for film tax credits in my state of georgia return. This was creating an endless loop of review because my company has nothing to do with film production. I was finally able to delete that form and get my taxes filed but it would have been easier if turbotax hadn't required the form to be filled out to begin with.
Date published: 2023-03-13
Rated 4 out of 5 by from Great service at a cost Got the full service The rep was great Not to happy about the final price - slightly over $500 for whole package which seems excessive but I have nothing to compare it too as I usually file my own stuff for half the price .
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax is convenient but not transparent Along the process it says the it will cost about $119. Right before filing it jumps to over $200. This is very frustrating and I will be looking to file my taxes elsewhere next year. Be honest with your costumers and show the actual costs in the beginning.
Date published: 2023-03-13
Rated 5 out of 5 by from Rayshells the best She got me money back, give her more money!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Love it. I am no pro but I easily use this yearly Love it! Took less than an hour to file my taxes as someone who is self employed that’s saying something lol. But no joke turbo tax is a breeze I file without worry every year through them
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Refund Fees Refund fees were taken out of my account without me or the filers receiving it. Still never received it
Date published: 2023-03-13
Rated 5 out of 5 by from was easy to file I had some problems with one part but i was able to talk to an agent who helped me thru the rest of my filing. the agents name was Franciene. she was very helpful
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax Easy to use It is a real pleaser to due taxes with Turbo Tax, and you can count on it being accurate.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is great! Didn't get the reduced price that it said I would for some reason, besides that it was easy!
Date published: 2023-03-13
Rated 5 out of 5 by from You'll love using it!! I've used turbo tax in the last 5 years and I love how easy it is, and all of your questions are answered and its a breeze navigating thru the site..See ya'll next year!
Date published: 2023-03-13
Rated 3 out of 5 by from sometimes turbotax is just stupid For whatever reason, known only to turbotax it had me filing for film tax credits in my state of georgia return. This was creating an endless loop of review because my company has nothing to do with film production. I was finally able to delete that form and get my taxes filed but it would have been easier if turbotax hadn't required the form to be filled out to begin with.
Date published: 2023-03-13
Rated 4 out of 5 by from Great service at a cost Got the full service The rep was great Not to happy about the final price - slightly over $500 for whole package which seems excessive but I have nothing to compare it too as I usually file my own stuff for half the price .
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax is convenient but not transparent Along the process it says the it will cost about $119. Right before filing it jumps to over $200. This is very frustrating and I will be looking to file my taxes elsewhere next year. Be honest with your costumers and show the actual costs in the beginning.
Date published: 2023-03-13
Rated 5 out of 5 by from Rayshells the best She got me money back, give her more money!!!!!!!!
Date published: 2023-03-13
Rated 5 out of 5 by from Love it. I am no pro but I easily use this yearly Love it! Took less than an hour to file my taxes as someone who is self employed that’s saying something lol. But no joke turbo tax is a breeze I file without worry every year through them
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6594