TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dia15 from
Awesome
I was able to go through the process smoothly and quickly
Date published: 2022-04-20
Rated 4 out of 5 by
CarolCarolCarol from
Free Turbo tax! Thanks to my employer.
There's always a few things I just don't get, like struggled with the Itemization feature that kept overriding the allowed charitable contributions, when what they weren't telling you, is this would be in the next session. Also the feature that allows you to edit the actual 1040 form would be really nice to have in the free edition, But overall, I'm super grateful for Turbotax.
Date published: 2022-04-20
Rated 3 out of 5 by
47Ford from
Had trouble this year.
Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by
eileen4 from
GREAT experience! I'll definitely be back next yea
Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by
Pasta69 from
easy to use
Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by
Claudia_012 from
Very User Friendly
Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by
JMH4729 from
Doesn't send your tax documents
Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by
GJessie from
Fast and easy
I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by
Broh55 from
There are far too many questions at the end
As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by
Buffenough from
Simple
Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
All TurboTax® Offerings Reviews - Page 6428
Date published: 2022-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dia15 from
Awesome
I was able to go through the process smoothly and quickly
Date published: 2022-04-20
Rated 4 out of 5 by
CarolCarolCarol from
Free Turbo tax! Thanks to my employer.
There's always a few things I just don't get, like struggled with the Itemization feature that kept overriding the allowed charitable contributions, when what they weren't telling you, is this would be in the next session. Also the feature that allows you to edit the actual 1040 form would be really nice to have in the free edition, But overall, I'm super grateful for Turbotax.
Date published: 2022-04-20
Rated 3 out of 5 by
47Ford from
Had trouble this year.
Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by
eileen4 from
GREAT experience! I'll definitely be back next yea
Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by
Pasta69 from
easy to use
Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by
Claudia_012 from
Very User Friendly
Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by
JMH4729 from
Doesn't send your tax documents
Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by
GJessie from
Fast and easy
I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by
Broh55 from
There are far too many questions at the end
As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by
Buffenough from
Simple
Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
All TurboTax® Offerings Reviews - Page 6428
Date published: 2022-04-20