TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome I was able to go through the process smoothly and quickly
Date published: 2022-04-20
Rated 4 out of 5 by from Free Turbo tax! Thanks to my employer. There's always a few things I just don't get, like struggled with the Itemization feature that kept overriding the allowed charitable contributions, when what they weren't telling you, is this would be in the next session. Also the feature that allows you to edit the actual 1040 form would be really nice to have in the free edition, But overall, I'm super grateful for Turbotax.
Date published: 2022-04-20
Rated 3 out of 5 by from Had trouble this year. Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT experience! I'll definitely be back next yea Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by from Very User Friendly Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by from Doesn't send your tax documents Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by from Fast and easy I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by from There are far too many questions at the end As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 6428
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome I was able to go through the process smoothly and quickly
Date published: 2022-04-20
Rated 4 out of 5 by from Free Turbo tax! Thanks to my employer. There's always a few things I just don't get, like struggled with the Itemization feature that kept overriding the allowed charitable contributions, when what they weren't telling you, is this would be in the next session. Also the feature that allows you to edit the actual 1040 form would be really nice to have in the free edition, But overall, I'm super grateful for Turbotax.
Date published: 2022-04-20
Rated 3 out of 5 by from Had trouble this year. Computer tried for 12 hours to launch forms from DVD. Turned out the DVD is damaged and could not complete. Had to go to website and download. At end of process, the save and view did not view then when went back to forms had to do the state form over again. Did not have these problems with past years.
Date published: 2022-04-20
Rated 5 out of 5 by from GREAT experience! I'll definitely be back next yea Easy to use for a beginner...specific, comprehensible hints/suggestions when needed.
Date published: 2022-04-20
Rated 5 out of 5 by from easy to use Easy to Use, so friendly , gives you different option and good advice
Date published: 2022-04-20
Rated 5 out of 5 by from Very User Friendly Turbo Tax tries to make the experience as easy as possible giving as much explanations as possible when needed. Wish you could get a little more assistance at the deluxe level but overall would highly recommend.
Date published: 2022-04-20
Rated 2 out of 5 by from Doesn't send your tax documents Had to double check and resend my taxes 6 weeks after I had originally filed. Taxes were almost late because of it. Prices keep increasing year over year.
Date published: 2022-04-20
Rated 4 out of 5 by from Fast and easy I feel very confortable because the questions are easy and it is easy to follow.
Date published: 2022-04-20
Rated 3 out of 5 by from There are far too many questions at the end As I got to the electronic filing step, there were far too many questions, and details to add. These should be asked during the preperation stages, not at the end.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple Do not be afraid if you never have done your own taxes. This program will guide you through it! Quick and easy!
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 6428