TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Mary1222 from
Really easy to use.
Very easy to use. Not sure why the cost of the State return is so expensive.
Date published: 2021-02-28
Rated 5 out of 5 by
perk12 from
Turbo Tax - easy and efficient!
The "Learn More" features are terrific -- accessible, easily comprehended explanations with options for more clarification as needed.
Date published: 2021-02-28
Rated 5 out of 5 by
Nancy 45 from
Anyone can do Turbo Tax
I have never done my taxes before and I found using Turbo Tax made things very simple and easy. The on line visit with the tax expert made things very easy for me. They knew their job.
Date published: 2021-02-28
Rated 5 out of 5 by
Nellie32 from
Turbo Tax is my go-to every year
Turbo Tax is easy and walks you through every step. It also explains fields that you don't understand. Thank you Turbo Tax.
Date published: 2021-02-28
Rated 4 out of 5 by
MSUPKG87 from
Used Turbo Tax for several years
Like the ease of the questions and finding tax docs to complete forms.
Date published: 2021-02-28
Rated 3 out of 5 by
Judie51 from
Disappointed in 2020 Tax Return Preparation
I have been using TurboTax for approximately 10 years now. This is the first time I had technical issues that I have never experienced in the past. The calculation of my 2019 Virginia State Refund was incorrect and could not find a fix through help or calling Technical Support. Also I could not print the receipt for the fees I paid for filing both Federal and State taxes.
Date published: 2021-02-28
Rated 2 out of 5 by
Kat550 from
Disappointing this year
I purchased Turbo Tax Home & Business for the first time and it was horrible. The "work on my own" drop down didn't work and the section for RSU's did not work at all. When I contacted turbotax for help, they could not help me and admitted so. I said that I wanted a refund so that I could purchase Premier instead and they were unable to issue a refund over the phone. I submitted an online form requesting a refund over a month ago have not received any communications about this refund. The Premier version worked better, but I have now paid DOUBLE for this software since I never received a refund for the Home & Business. Likewise, the RSU section does not work properly in Premier and I had to use the override function in order to manually input values in the Forms.
Date published: 2021-02-28
Rated 3 out of 5 by
Rollo47 from
Turbo Tax Has a few things not obvious
Got great answers from tax expert and live chat. Needs more clarity on split refund and 2020 refis.
Date published: 2021-02-28
Rated 4 out of 5 by
jboogietoo from
turbo tax is alright
i had a good experience the prices were not too bad or to unexpected
Date published: 2021-02-28
Rated 4 out of 5 by
Dieai from
Turbo tax is fairly easy but can get stuck where y
As above it can get stuck in a place you dont want to be
All TurboTax® Offerings Reviews - Page 6421
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Mary1222 from
Really easy to use.
Very easy to use. Not sure why the cost of the State return is so expensive.
Date published: 2021-02-28
Rated 5 out of 5 by
perk12 from
Turbo Tax - easy and efficient!
The "Learn More" features are terrific -- accessible, easily comprehended explanations with options for more clarification as needed.
Date published: 2021-02-28
Rated 5 out of 5 by
Nancy 45 from
Anyone can do Turbo Tax
I have never done my taxes before and I found using Turbo Tax made things very simple and easy. The on line visit with the tax expert made things very easy for me. They knew their job.
Date published: 2021-02-28
Rated 5 out of 5 by
Nellie32 from
Turbo Tax is my go-to every year
Turbo Tax is easy and walks you through every step. It also explains fields that you don't understand. Thank you Turbo Tax.
Date published: 2021-02-28
Rated 4 out of 5 by
MSUPKG87 from
Used Turbo Tax for several years
Like the ease of the questions and finding tax docs to complete forms.
Date published: 2021-02-28
Rated 3 out of 5 by
Judie51 from
Disappointed in 2020 Tax Return Preparation
I have been using TurboTax for approximately 10 years now. This is the first time I had technical issues that I have never experienced in the past. The calculation of my 2019 Virginia State Refund was incorrect and could not find a fix through help or calling Technical Support. Also I could not print the receipt for the fees I paid for filing both Federal and State taxes.
Date published: 2021-02-28
Rated 2 out of 5 by
Kat550 from
Disappointing this year
I purchased Turbo Tax Home & Business for the first time and it was horrible. The "work on my own" drop down didn't work and the section for RSU's did not work at all. When I contacted turbotax for help, they could not help me and admitted so. I said that I wanted a refund so that I could purchase Premier instead and they were unable to issue a refund over the phone. I submitted an online form requesting a refund over a month ago have not received any communications about this refund. The Premier version worked better, but I have now paid DOUBLE for this software since I never received a refund for the Home & Business. Likewise, the RSU section does not work properly in Premier and I had to use the override function in order to manually input values in the Forms.
Date published: 2021-02-28
Rated 3 out of 5 by
Rollo47 from
Turbo Tax Has a few things not obvious
Got great answers from tax expert and live chat. Needs more clarity on split refund and 2020 refis.
Date published: 2021-02-28
Rated 4 out of 5 by
jboogietoo from
turbo tax is alright
i had a good experience the prices were not too bad or to unexpected
Date published: 2021-02-28
Rated 4 out of 5 by
Dieai from
Turbo tax is fairly easy but can get stuck where y
As above it can get stuck in a place you dont want to be
All TurboTax® Offerings Reviews - Page 6421
Date published: 2021-02-28