TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax Prompts and Confuses TurboTax is very prompting causing mass confusion and is not user friendly when errors are made. The Live representative that I worked with was useless and had copy/paste responses ready with no real direction or knowledge. The only highlight was the customer service representatives that managed to assist me with completing my filing without having to completely reenter my information for the appropriate fee. I will not use TurboTax in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from An Awesome product that makes tax time less stress Was able to navigate through the forms with little or no issues.
Date published: 2022-04-04
Rated 5 out of 5 by from so easy! I love that Turbo Tax saves info from year to year, so I only need to update current numbers...
Date published: 2022-04-04
Rated 5 out of 5 by from Turbox Tax Live is fast and convient As a new home owner they take away a lot of the worries of filing correctly and are super accessible.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax is great. I have been doing Turbo Tax for many years. It changed a little. The rest is just me. My eyes are getting old.
Date published: 2022-04-04
Rated 3 out of 5 by from TURBO TAX BUSINESS 2021 AFTER TRYING TWO TIMES TO BUY TT BUS 2021 ON LINE AND BEING DIRECTED TO HOME AND BUSINESS SOFTWARE AND BUYING IT FOUND OUT IT WAS NOT THE BUSINESS 2021. FINALLY AFTER TRYING TO BUY IT AGAIN, IT FINALLY CAME TO ME THAT I WAS DIRECTED TO THE HOME AND BUSINESS BECAUSE I SIGNED UP FOR THE ADVANTAGE ANN. RENEWAL SO I HAD TO CANCEL IT. THEN I WAS ABLE TO BUY TT BUSINESS 2021. AS A RESULT I ENDED UP BUYING THE HOME AND BUSINESS TWICE AND THE TT BUSINESS AND DOWNLOADED IT. I'LL PROBABLY NOT GET A REIMBURSEMENT FOR THE HOME & BUSINESS. THE BUSINESS SOFTWARE IS FOR MY DECEASED WIFE'S TRUST AND DISABLED DAUGHTER'S TRUST. I AM VERY FRUSTRATED THIS YEAR. I HAVE USED TURBO FOR YEARS. THIS WAS MY FIRST REAL PROBLEM.
Date published: 2022-04-04
Rated 5 out of 5 by from Best Tax Program EVER! Easy to use! Simple walkthrough of questions concerning you and your tax info and you're on your way to filing your taxes. Price is right, and the services offered make it worth it!
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use Software user friendly. Easy to install. Very thorough.
Date published: 2022-04-04
Rated 5 out of 5 by from It's been aroun Turbo tax has been around for decades. I have to say they always come through with good product to get my taxes done. I can do my taxes on my schedule a little at a time and submit them near the tax dealine with no headaches. Thank you turbo tax, I do hope that for tax year 2022 you will work more closely with Crypto Currency.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for many years. Each year it gets easier and easier to use. Their support is awesome. I have had to use support twice and both times my issues were solved.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 6411
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Prompts and Confuses TurboTax is very prompting causing mass confusion and is not user friendly when errors are made. The Live representative that I worked with was useless and had copy/paste responses ready with no real direction or knowledge. The only highlight was the customer service representatives that managed to assist me with completing my filing without having to completely reenter my information for the appropriate fee. I will not use TurboTax in the future.
Date published: 2022-04-04
Rated 5 out of 5 by from An Awesome product that makes tax time less stress Was able to navigate through the forms with little or no issues.
Date published: 2022-04-04
Rated 5 out of 5 by from so easy! I love that Turbo Tax saves info from year to year, so I only need to update current numbers...
Date published: 2022-04-04
Rated 5 out of 5 by from Turbox Tax Live is fast and convient As a new home owner they take away a lot of the worries of filing correctly and are super accessible.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbo Tax is great. I have been doing Turbo Tax for many years. It changed a little. The rest is just me. My eyes are getting old.
Date published: 2022-04-04
Rated 3 out of 5 by from TURBO TAX BUSINESS 2021 AFTER TRYING TWO TIMES TO BUY TT BUS 2021 ON LINE AND BEING DIRECTED TO HOME AND BUSINESS SOFTWARE AND BUYING IT FOUND OUT IT WAS NOT THE BUSINESS 2021. FINALLY AFTER TRYING TO BUY IT AGAIN, IT FINALLY CAME TO ME THAT I WAS DIRECTED TO THE HOME AND BUSINESS BECAUSE I SIGNED UP FOR THE ADVANTAGE ANN. RENEWAL SO I HAD TO CANCEL IT. THEN I WAS ABLE TO BUY TT BUSINESS 2021. AS A RESULT I ENDED UP BUYING THE HOME AND BUSINESS TWICE AND THE TT BUSINESS AND DOWNLOADED IT. I'LL PROBABLY NOT GET A REIMBURSEMENT FOR THE HOME & BUSINESS. THE BUSINESS SOFTWARE IS FOR MY DECEASED WIFE'S TRUST AND DISABLED DAUGHTER'S TRUST. I AM VERY FRUSTRATED THIS YEAR. I HAVE USED TURBO FOR YEARS. THIS WAS MY FIRST REAL PROBLEM.
Date published: 2022-04-04
Rated 5 out of 5 by from Best Tax Program EVER! Easy to use! Simple walkthrough of questions concerning you and your tax info and you're on your way to filing your taxes. Price is right, and the services offered make it worth it!
Date published: 2022-04-04
Rated 5 out of 5 by from Easy to use Software user friendly. Easy to install. Very thorough.
Date published: 2022-04-04
Rated 5 out of 5 by from It's been aroun Turbo tax has been around for decades. I have to say they always come through with good product to get my taxes done. I can do my taxes on my schedule a little at a time and submit them near the tax dealine with no headaches. Thank you turbo tax, I do hope that for tax year 2022 you will work more closely with Crypto Currency.
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for many years. Each year it gets easier and easier to use. Their support is awesome. I have had to use support twice and both times my issues were solved.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 6411