TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from TurboTax gets harder to use each year From the beginning to the end, it wasn't always clear what to do. I had to search around on my own to be able to include all my information accurately. It used to be more straight foreward.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome! I used to hate filing my taxes. But, with turbo tax, now filing taxes is my favorite thing to do. I can do it when I am in my bed, at the table, or in the bathroom. Thanks, Turbo Tax, you are my new (only) friend. XOxo
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and awesome Takes no time if you have all your forms in hand. Stay organized throughout the year and Turbo tax makes it so simple with their simple clarifying questions to walk you through step by step!
Date published: 2022-02-26
Rated 2 out of 5 by from Backdoor Roth IRA is a nightmare I spent hours with a tax expert without solving anything. I wish I didn't pay for it. I solved by myself... your procedure for roth ira (backdoor) is cumbersome.
Date published: 2022-02-26
Rated 5 out of 5 by from love TurboTax Easy to use but not free like it said when i started
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to navigate Turbo Tax was very easy to use and very easy to understand
Date published: 2022-02-26
Rated 5 out of 5 by from easy Easy and intuitive, tax experts were very friendly
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome love it A wonderful experience. I'll use this again and again and I'll refer other people's also.
Date published: 2022-02-26
Rated 1 out of 5 by from Charged me for unnecessary upgrades I was charged for upgrades with no other options. Because I had the Deluxe Live upgrade I had access to live chat with questions, only, the chat was always busy so I couldn't even get ahold of anyone. I didn't need anything the upgrades offered but had no way to take the upgrade off. The only way to undo this is to start my taxes over completely. I was also charged $44 at the end for the Premium Service Fee which I couldn't undo either.
Date published: 2022-02-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME COST ME $0 TO FILE FEDERAL AND STATE WHEREAS OTHER SITES WERE GOING TO CHARGE $75!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6392
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax gets harder to use each year From the beginning to the end, it wasn't always clear what to do. I had to search around on my own to be able to include all my information accurately. It used to be more straight foreward.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is Awesome! I used to hate filing my taxes. But, with turbo tax, now filing taxes is my favorite thing to do. I can do it when I am in my bed, at the table, or in the bathroom. Thanks, Turbo Tax, you are my new (only) friend. XOxo
Date published: 2022-02-26
Rated 5 out of 5 by from Easy and awesome Takes no time if you have all your forms in hand. Stay organized throughout the year and Turbo tax makes it so simple with their simple clarifying questions to walk you through step by step!
Date published: 2022-02-26
Rated 2 out of 5 by from Backdoor Roth IRA is a nightmare I spent hours with a tax expert without solving anything. I wish I didn't pay for it. I solved by myself... your procedure for roth ira (backdoor) is cumbersome.
Date published: 2022-02-26
Rated 5 out of 5 by from love TurboTax Easy to use but not free like it said when i started
Date published: 2022-02-26
Rated 5 out of 5 by from Easy to navigate Turbo Tax was very easy to use and very easy to understand
Date published: 2022-02-26
Rated 5 out of 5 by from easy Easy and intuitive, tax experts were very friendly
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome love it A wonderful experience. I'll use this again and again and I'll refer other people's also.
Date published: 2022-02-26
Rated 1 out of 5 by from Charged me for unnecessary upgrades I was charged for upgrades with no other options. Because I had the Deluxe Live upgrade I had access to live chat with questions, only, the chat was always busy so I couldn't even get ahold of anyone. I didn't need anything the upgrades offered but had no way to take the upgrade off. The only way to undo this is to start my taxes over completely. I was also charged $44 at the end for the Premium Service Fee which I couldn't undo either.
Date published: 2022-02-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME COST ME $0 TO FILE FEDERAL AND STATE WHEREAS OTHER SITES WERE GOING TO CHARGE $75!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6392