TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Extreme bad First time doing taxes and made my experience horrible. Accident got the wrong package and couldn’t get anyone to fix it. It say wont charge until file but charges before filing and then can’t get refund. Tried to downgrade and was locked out because it already charged. No way to communicate issue and try to fix it. Made it a nightmare for my first time filing it.
Date published: 2023-03-15
Rated 2 out of 5 by from Fair Fair just fair, Fair just fair, Fair just fair, Fair just fair
Date published: 2023-03-15
Rated 5 out of 5 by from Great app and tax help! I really love the pop-ups with simple explanation of topics. The best are the guidance on how to best answer based on prior information.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is my go to for 5 years now Fast easy and accurate I do my business taxes and it's a breeze
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax First timer! Very useful learning tool to file my taxes and I received a lot of support and for that i'm very thankful.
Date published: 2023-03-15
Rated 5 out of 5 by from LOVE USING TURBO TAX It's so much easier doing my taxes using the Turbo Tax software
Date published: 2023-03-15
Rated 2 out of 5 by from pop up window the pop up window asking to get you to a expert was the worst thing when i hit the continue button it would pop up
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use Easy to use, self explanatory and helpful prompts.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating to use Format of entering information has changed and not for the better. Was very difficult to navigate. Help section is a joke. No matter what was asked there was no correct response. Will never use Turbo Tax again.
Date published: 2023-03-15
Rated 4 out of 5 by from i keep coming back for the best help even though things didn't go great due to incorrect 2021 AGI, Turbotax was there for us. I keep coming back because they always help me file a correct return and get the best refund possible
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Extreme bad First time doing taxes and made my experience horrible. Accident got the wrong package and couldn’t get anyone to fix it. It say wont charge until file but charges before filing and then can’t get refund. Tried to downgrade and was locked out because it already charged. No way to communicate issue and try to fix it. Made it a nightmare for my first time filing it.
Date published: 2023-03-15
Rated 2 out of 5 by from Fair Fair just fair, Fair just fair, Fair just fair, Fair just fair
Date published: 2023-03-15
Rated 5 out of 5 by from Great app and tax help! I really love the pop-ups with simple explanation of topics. The best are the guidance on how to best answer based on prior information.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is my go to for 5 years now Fast easy and accurate I do my business taxes and it's a breeze
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax First timer! Very useful learning tool to file my taxes and I received a lot of support and for that i'm very thankful.
Date published: 2023-03-15
Rated 5 out of 5 by from LOVE USING TURBO TAX It's so much easier doing my taxes using the Turbo Tax software
Date published: 2023-03-15
Rated 2 out of 5 by from pop up window the pop up window asking to get you to a expert was the worst thing when i hit the continue button it would pop up
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use Easy to use, self explanatory and helpful prompts.
Date published: 2023-03-15
Rated 1 out of 5 by from Frustrating to use Format of entering information has changed and not for the better. Was very difficult to navigate. Help section is a joke. No matter what was asked there was no correct response. Will never use Turbo Tax again.
Date published: 2023-03-15
Rated 4 out of 5 by from i keep coming back for the best help even though things didn't go great due to incorrect 2021 AGI, Turbotax was there for us. I keep coming back because they always help me file a correct return and get the best refund possible
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 6377