TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from it was not so good I wanted to file my state taxes by mail and it refuses to allow me to
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax Use Turbo Tax for years. User friendly. Great product
Date published: 2023-03-19
Rated 5 out of 5 by from AWESOME GREAT EXPERIENCE LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
Date published: 2023-03-19
Rated 3 out of 5 by from TURBOTAX IS TOO EXPENSIVE! I LOVE THE PROGRAM AND HAVE USED THE ONLINE VERSION FOR BOTH MY SON'S AND OUR RETURNS...FEDERAL AND STATE. MY SON'S RETURN STARTED OUT AS FREE, BUT THEN WE HAD TO ADD A 1095-A WITH ONE FIGURE AND THE PRICE BECAME $136.96. WE USED THE PREMIER VERSION BOTH THIS YEAR AND LAST FOR OUR RETURNS. LAST YEAR WE HAD A $30 DISCOUNT ($20 FEDERAL AND $10 STATE) AND PAID A TOTAL OF $115.56. THIS YEAR I COULD FIND ABSOLUTELY NO DISCOUNTS AND THE TOTAL WAS $190.46. THIS MIGHT BE THE LAST YEAR FOR TURBOTAX. NOTHING HAS CHANGED FROM LAST YEAR.
Date published: 2023-03-19
Rated 3 out of 5 by from The Live Call was a lifesaver Used the live call back for my question and it helped me get the taxes done and filed with confidence today. I was frustrated with the inability to view a form from last year that I had filed with turbo tax. I felt the cost was pretty expensive for this product this year.
Date published: 2023-03-19
Rated 5 out of 5 by from EASY TO USE Very easy to use. I've used it several years. This year my father died and I inherited an IRA (which I cashed in and donated to his church and was taxed for that) stocks and real estate. I wish more info had been available within turbo tax on inheritances.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is convenient Turbo tax is thorough and easy to use and navigate.
Date published: 2023-03-19
Rated 3 out of 5 by from Not great software I feel that my taxes are done right, but the software is so slooooow! I'm tired of waiting for it to boot up. I'm also tired of answering the same questions again when I make a minor change and entering my bank information again when I had just entered it. I also don't like having to import data through the Intuit website. The most frustrating thing was that when I went to do my state efile, the window for payment was too large for my screen and could not be shrunk. The button for Place Order was not visible. I finally got it to work by hitting the Tab button several times and guessing when it arrived at Place Order. After all these years your software should be better.
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy Returns I had a fairly straight-forward tax return, with a decent amount of capital gains. Took me 2 hours in total.
Date published: 2023-03-19
Rated 5 out of 5 by from so fast, so easy super fast, so easy, so helpful. Will continue to use.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from it was not so good I wanted to file my state taxes by mail and it refuses to allow me to
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax Use Turbo Tax for years. User friendly. Great product
Date published: 2023-03-19
Rated 5 out of 5 by from AWESOME GREAT EXPERIENCE LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
Date published: 2023-03-19
Rated 3 out of 5 by from TURBOTAX IS TOO EXPENSIVE! I LOVE THE PROGRAM AND HAVE USED THE ONLINE VERSION FOR BOTH MY SON'S AND OUR RETURNS...FEDERAL AND STATE. MY SON'S RETURN STARTED OUT AS FREE, BUT THEN WE HAD TO ADD A 1095-A WITH ONE FIGURE AND THE PRICE BECAME $136.96. WE USED THE PREMIER VERSION BOTH THIS YEAR AND LAST FOR OUR RETURNS. LAST YEAR WE HAD A $30 DISCOUNT ($20 FEDERAL AND $10 STATE) AND PAID A TOTAL OF $115.56. THIS YEAR I COULD FIND ABSOLUTELY NO DISCOUNTS AND THE TOTAL WAS $190.46. THIS MIGHT BE THE LAST YEAR FOR TURBOTAX. NOTHING HAS CHANGED FROM LAST YEAR.
Date published: 2023-03-19
Rated 3 out of 5 by from The Live Call was a lifesaver Used the live call back for my question and it helped me get the taxes done and filed with confidence today. I was frustrated with the inability to view a form from last year that I had filed with turbo tax. I felt the cost was pretty expensive for this product this year.
Date published: 2023-03-19
Rated 5 out of 5 by from EASY TO USE Very easy to use. I've used it several years. This year my father died and I inherited an IRA (which I cashed in and donated to his church and was taxed for that) stocks and real estate. I wish more info had been available within turbo tax on inheritances.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax is convenient Turbo tax is thorough and easy to use and navigate.
Date published: 2023-03-19
Rated 3 out of 5 by from Not great software I feel that my taxes are done right, but the software is so slooooow! I'm tired of waiting for it to boot up. I'm also tired of answering the same questions again when I make a minor change and entering my bank information again when I had just entered it. I also don't like having to import data through the Intuit website. The most frustrating thing was that when I went to do my state efile, the window for payment was too large for my screen and could not be shrunk. The button for Place Order was not visible. I finally got it to work by hitting the Tab button several times and guessing when it arrived at Place Order. After all these years your software should be better.
Date published: 2023-03-19
Rated 5 out of 5 by from Quick and Easy Returns I had a fairly straight-forward tax return, with a decent amount of capital gains. Took me 2 hours in total.
Date published: 2023-03-19
Rated 5 out of 5 by from so fast, so easy super fast, so easy, so helpful. Will continue to use.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 6314