TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from Marsiela #1 Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience Great experience and super easy will do again next year.
Date published: 2023-03-16
Rated 5 out of 5 by from 2022 Review easy process while filing. make sure to pay close attention.
Date published: 2023-03-16
Rated 5 out of 5 by from The assigned tax expert was a The process from the beginning was so helpful, they walked me through the works and from the Assistant Robert to the tax expert Shannon made me feel comfortable and confident!!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6299
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not as happy as last year The forms that came up when I needed to complete a NYC Corporate return (NYC 3) did not appear as part of the download. I spent hours trying to work around this. Eventually, I found those forms -incorrectly assigned- under the NYC S-Corp module. I had to complete manually information that was expected to be pre-loaded. In addition, while the check before submitting the tax returns showed no errors, during the printout process I'm seeing a note that indicates that there are errors in the report.
Date published: 2023-03-16
Rated 1 out of 5 by from Lied about discount I received an email telling me that if I finished my taxes using turbo tax, I’d receive 20% off. I followed the prompts and never received the discount. Won’t use again
Date published: 2023-03-16
Rated 5 out of 5 by from Wish I would have filed sooner! I have my own business and put off filing taxes. Wish I would have filed sooner because adding my business checking account made it pretty painless.
Date published: 2023-03-16
Rated 2 out of 5 by from nothing but trouble trying to process with the CD I've had major issues trying to load the CD this year. Still unable to process the State - I've paid for it and it shows that it's been downloaded..... try to process and I go right back to download.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy Helped me figure out what I needed to do a corporate return
Date published: 2023-03-16
Rated 5 out of 5 by from Been using for years and will continue to I have been using TurboTax for years and I will continue to. It is so fast and easy but if you need help it is available. I absolutely recommend it for everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from Marsiela #1 Marsiela is the best, I appreciate you and your expertise on everything. Hopefully I get you next year!
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience Great experience and super easy will do again next year.
Date published: 2023-03-16
Rated 5 out of 5 by from 2022 Review easy process while filing. make sure to pay close attention.
Date published: 2023-03-16
Rated 5 out of 5 by from The assigned tax expert was a The process from the beginning was so helpful, they walked me through the works and from the Assistant Robert to the tax expert Shannon made me feel comfortable and confident!!
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6299