TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from It is simple to use I am able to feel confident my taxes are done right{
Date published: 2023-01-20
Rated 5 out of 5 by from A Walk-In-The-Park Process! I wouldn't know about 90% of the deductions and expenses I can get credit for, without TurboTax! I qualify for LOTS of repeating and new categories for deductions and credits that I would have never laid eyes or patience on if it wasn't for TURBO TAX!-- Each page and area to file, each website login page was guided!-- Page by page by page! And if you don't understand what it is the tax for requires or needs revised/explained, the public forum or explanations that are offered to you with a click of button is helpful! Love the return I receive since using turbo-tax!! I actually have one lol AND ITS BIG AND DESERVING :)
Date published: 2023-01-20
Rated 4 out of 5 by from Good Very helpful customer service and advice given with questions
Date published: 2023-01-20
Rated 3 out of 5 by from Not Free It says it's free all the commercials say it's free but then they charge you
Date published: 2023-01-20
Rated 5 out of 5 by from Awesome Was great very helpful glad i did it thank youuuuuu
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is it!!!! The fact that I was able to do my own taxes under 25 minutes is amazing! Super friendly for anyone new to doing their own taxes!
Date published: 2023-01-20
Rated 5 out of 5 by from They are very helpful There always there to help if I have a problem and I can count on them
Date published: 2023-01-20
Rated 5 out of 5 by from This isn't it They're one of the most electrifying sites you can use for doing your taxes
Date published: 2023-01-20
Rated 3 out of 5 by from easy peasy live talk was very helpful but not pleased with the fee of $39 to have refund taken from after already being charged $39 to file each federal and state total fees were $117
Date published: 2023-01-20
Rated 4 out of 5 by from The last two years my tax has been rejected I love turbo tax over the years. However, last year and seemingly this year, my tax has been rejected and although I sent my taxes through you, I had to print off the taxes and then mailed them in and did not get a refund because the initial file. Something should be done with your client who ultimately has to mail in their tax return to IRS and a part of their payment when that happened should be considered.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 6276
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It is simple to use I am able to feel confident my taxes are done right{
Date published: 2023-01-20
Rated 5 out of 5 by from A Walk-In-The-Park Process! I wouldn't know about 90% of the deductions and expenses I can get credit for, without TurboTax! I qualify for LOTS of repeating and new categories for deductions and credits that I would have never laid eyes or patience on if it wasn't for TURBO TAX!-- Each page and area to file, each website login page was guided!-- Page by page by page! And if you don't understand what it is the tax for requires or needs revised/explained, the public forum or explanations that are offered to you with a click of button is helpful! Love the return I receive since using turbo-tax!! I actually have one lol AND ITS BIG AND DESERVING :)
Date published: 2023-01-20
Rated 4 out of 5 by from Good Very helpful customer service and advice given with questions
Date published: 2023-01-20
Rated 3 out of 5 by from Not Free It says it's free all the commercials say it's free but then they charge you
Date published: 2023-01-20
Rated 5 out of 5 by from Awesome Was great very helpful glad i did it thank youuuuuu
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is it!!!! The fact that I was able to do my own taxes under 25 minutes is amazing! Super friendly for anyone new to doing their own taxes!
Date published: 2023-01-20
Rated 5 out of 5 by from They are very helpful There always there to help if I have a problem and I can count on them
Date published: 2023-01-20
Rated 5 out of 5 by from This isn't it They're one of the most electrifying sites you can use for doing your taxes
Date published: 2023-01-20
Rated 3 out of 5 by from easy peasy live talk was very helpful but not pleased with the fee of $39 to have refund taken from after already being charged $39 to file each federal and state total fees were $117
Date published: 2023-01-20
Rated 4 out of 5 by from The last two years my tax has been rejected I love turbo tax over the years. However, last year and seemingly this year, my tax has been rejected and although I sent my taxes through you, I had to print off the taxes and then mailed them in and did not get a refund because the initial file. Something should be done with your client who ultimately has to mail in their tax return to IRS and a part of their payment when that happened should be considered.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 6276