TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by
JillC1590 from
Fast and Easy
It was fast and easy to file my mom's tax returns. Only issue I had was I told it I had in PIN during all the selections but it never prompted me to enter it. I had to Google search the answer. Otherwise, fast and easy with no other issues.
Date published: 2023-03-16
Rated 5 out of 5 by
GrammyGailof9 from
Stress free!
I was hesitant about using Turbo Tax this year because my husband died last year and I wasn't sure how to file. Turbo Tax walked me through with no problems! I highly recommend Turbo Tax to everyone.
Date published: 2023-03-16
Rated 5 out of 5 by
Rebekahjordan from
10/10 recommend!
My tax expert walked me through the entire process from start to finish, couldn't have handled it without her!
Date published: 2023-03-16
Rated 1 out of 5 by
Carolyn1111 from
Offered me 20% off, but never gave me the discfoun
I received an email from TurboTax offering me 20% off. I elected to take them up on this offer and replied to the email. When I finished my taxes and went to pay, I did not receive the discount/
Date published: 2023-03-16
Rated 5 out of 5 by
jeremync from
Great Experience
The advisor was very knowledgable, professional and attentivie.
Date published: 2023-03-16
Rated 5 out of 5 by
Dennis F from
Best TaxSoftware
Have always had excellent experiences with TT products. Will continue to use them in the future.
Date published: 2023-03-16
Rated 5 out of 5 by
Jim Bertrand from
Too complicated for seniors. I required help.
I am disappointed that the current edition was fixed but was not broken. Seniors are not as computer literate as the geeks so why fix something that was not broken.
Date published: 2023-03-16
Rated 5 out of 5 by
null from
consistent
I enjoyy having live chat to ask questions! Answered all my strange questions and fast.
Date published: 2023-03-16
Rated 5 out of 5 by
MSchutt from
TT Review
I Have use TurboTax for years. This year I had only one question and it was handled in a timely manner with a very pleasant conversation.
Date published: 2023-03-16
Rated 4 out of 5 by
Completer from
Bit more confusing/more pressure to upgrade
On the Federal, there was a continued return to items I had already addressed. Not sure why. On the Georgia return, a few of questions were not clear, particular around the handling of SS payments. Also there was a stronger sell to upgrade to a more expensive TurboTax product $39 to $119. Apparently, it was because of a small capital gain.
All TurboTax® Offerings Reviews - Page 6259
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JillC1590 from
Fast and Easy
It was fast and easy to file my mom's tax returns. Only issue I had was I told it I had in PIN during all the selections but it never prompted me to enter it. I had to Google search the answer. Otherwise, fast and easy with no other issues.
Date published: 2023-03-16
Rated 5 out of 5 by
GrammyGailof9 from
Stress free!
I was hesitant about using Turbo Tax this year because my husband died last year and I wasn't sure how to file. Turbo Tax walked me through with no problems! I highly recommend Turbo Tax to everyone.
Date published: 2023-03-16
Rated 5 out of 5 by
Rebekahjordan from
10/10 recommend!
My tax expert walked me through the entire process from start to finish, couldn't have handled it without her!
Date published: 2023-03-16
Rated 1 out of 5 by
Carolyn1111 from
Offered me 20% off, but never gave me the discfoun
I received an email from TurboTax offering me 20% off. I elected to take them up on this offer and replied to the email. When I finished my taxes and went to pay, I did not receive the discount/
Date published: 2023-03-16
Rated 5 out of 5 by
jeremync from
Great Experience
The advisor was very knowledgable, professional and attentivie.
Date published: 2023-03-16
Rated 5 out of 5 by
Dennis F from
Best TaxSoftware
Have always had excellent experiences with TT products. Will continue to use them in the future.
Date published: 2023-03-16
Rated 5 out of 5 by
Jim Bertrand from
Too complicated for seniors. I required help.
I am disappointed that the current edition was fixed but was not broken. Seniors are not as computer literate as the geeks so why fix something that was not broken.
Date published: 2023-03-16
Rated 5 out of 5 by
null from
consistent
I enjoyy having live chat to ask questions! Answered all my strange questions and fast.
Date published: 2023-03-16
Rated 5 out of 5 by
MSchutt from
TT Review
I Have use TurboTax for years. This year I had only one question and it was handled in a timely manner with a very pleasant conversation.
Date published: 2023-03-16
Rated 4 out of 5 by
Completer from
Bit more confusing/more pressure to upgrade
On the Federal, there was a continued return to items I had already addressed. Not sure why. On the Georgia return, a few of questions were not clear, particular around the handling of SS payments. Also there was a stronger sell to upgrade to a more expensive TurboTax product $39 to $119. Apparently, it was because of a small capital gain.
All TurboTax® Offerings Reviews - Page 6259
Date published: 2023-03-16