TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Fast and Easy It was fast and easy to file my mom's tax returns. Only issue I had was I told it I had in PIN during all the selections but it never prompted me to enter it. I had to Google search the answer. Otherwise, fast and easy with no other issues.
Date published: 2023-03-16
Rated 5 out of 5 by from Stress free! I was hesitant about using Turbo Tax this year because my husband died last year and I wasn't sure how to file. Turbo Tax walked me through with no problems! I highly recommend Turbo Tax to everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from 10/10 recommend! My tax expert walked me through the entire process from start to finish, couldn't have handled it without her!
Date published: 2023-03-16
Rated 1 out of 5 by from Offered me 20% off, but never gave me the discfoun I received an email from TurboTax offering me 20% off. I elected to take them up on this offer and replied to the email. When I finished my taxes and went to pay, I did not receive the discount/
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience The advisor was very knowledgable, professional and attentivie.
Date published: 2023-03-16
Rated 5 out of 5 by from Best TaxSoftware Have always had excellent experiences with TT products. Will continue to use them in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Too complicated for seniors. I required help. I am disappointed that the current edition was fixed but was not broken. Seniors are not as computer literate as the geeks so why fix something that was not broken.
Date published: 2023-03-16
Rated 5 out of 5 by from consistent I enjoyy having live chat to ask questions! Answered all my strange questions and fast.
Date published: 2023-03-16
Rated 5 out of 5 by from TT Review I Have use TurboTax for years. This year I had only one question and it was handled in a timely manner with a very pleasant conversation.
Date published: 2023-03-16
Rated 4 out of 5 by from Bit more confusing/more pressure to upgrade On the Federal, there was a continued return to items I had already addressed. Not sure why. On the Georgia return, a few of questions were not clear, particular around the handling of SS payments. Also there was a stronger sell to upgrade to a more expensive TurboTax product $39 to $119. Apparently, it was because of a small capital gain.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy It was fast and easy to file my mom's tax returns. Only issue I had was I told it I had in PIN during all the selections but it never prompted me to enter it. I had to Google search the answer. Otherwise, fast and easy with no other issues.
Date published: 2023-03-16
Rated 5 out of 5 by from Stress free! I was hesitant about using Turbo Tax this year because my husband died last year and I wasn't sure how to file. Turbo Tax walked me through with no problems! I highly recommend Turbo Tax to everyone.
Date published: 2023-03-16
Rated 5 out of 5 by from 10/10 recommend! My tax expert walked me through the entire process from start to finish, couldn't have handled it without her!
Date published: 2023-03-16
Rated 1 out of 5 by from Offered me 20% off, but never gave me the discfoun I received an email from TurboTax offering me 20% off. I elected to take them up on this offer and replied to the email. When I finished my taxes and went to pay, I did not receive the discount/
Date published: 2023-03-16
Rated 5 out of 5 by from Great Experience The advisor was very knowledgable, professional and attentivie.
Date published: 2023-03-16
Rated 5 out of 5 by from Best TaxSoftware Have always had excellent experiences with TT products. Will continue to use them in the future.
Date published: 2023-03-16
Rated 5 out of 5 by from Too complicated for seniors. I required help. I am disappointed that the current edition was fixed but was not broken. Seniors are not as computer literate as the geeks so why fix something that was not broken.
Date published: 2023-03-16
Rated 5 out of 5 by from consistent I enjoyy having live chat to ask questions! Answered all my strange questions and fast.
Date published: 2023-03-16
Rated 5 out of 5 by from TT Review I Have use TurboTax for years. This year I had only one question and it was handled in a timely manner with a very pleasant conversation.
Date published: 2023-03-16
Rated 4 out of 5 by from Bit more confusing/more pressure to upgrade On the Federal, there was a continued return to items I had already addressed. Not sure why. On the Georgia return, a few of questions were not clear, particular around the handling of SS payments. Also there was a stronger sell to upgrade to a more expensive TurboTax product $39 to $119. Apparently, it was because of a small capital gain.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6259