TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281616 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Easy to file but very expensive It's easy enough to use but it's crazy expensive and always pushing you to upgrade. How in the world does it cost $40 to process payment via your refund? Just stupid.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax doesn't know it all ! Did not check some of the required yes/no boxes on the federal 1020 form. Did not properly transfer the federal tax free income information to the Michigan 1020 form. I had to hand prepare the Michigan tax as turbo tax did not generate a Michigan Schedule 1.
Date published: 2021-03-16
Rated 5 out of 5 by from Ttax is aswesome This software is so easy to use and very informative
Date published: 2021-03-16
Rated 5 out of 5 by from Easiest THING EVER Never have a problem. Everything is almost 100% automatic.
Date published: 2021-03-16
Rated 4 out of 5 by from turbo tax good I had a good experience and Iwould use it again thank yopu
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is super simple and new user friendly Super simple and explains everything in detail of what to expect, why it's happening. I'll continue to use Turbotax for the upcoming next years returns.
Date published: 2021-03-16
Rated 5 out of 5 by from This was my first time filing taxes. It was easy! I suffer with anxiety so lord knows I did NOT want to file my taxes in any capacity. Regardless, we all need to adult eventually. This was my first time filing and turbo tax made it super easy to do so. I think it was even enjoyable. I’m very glad to live in a time where technology like this exists
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax awesome Good hhhyfffyuiiii uh my uuujjjh hjuujhbhuuhhvvvvvhh
Date published: 2021-03-16
Rated 1 out of 5 by from Service was good, but hidden $40 fee. The Service did it's job, but continually tried to make us spend money on "upgrades" we didn't need. Then at the end of the review after they forced me to upgrade to move on another $90. They then tacked on another $40 fee for paying the fees with the tax return. That $40 fee was also hidden until the final pages agreeing to pay the amount. Honestly, probably won't use Turbo Tax again after this, a lot of other companies that do these "upgrades" for free.
Date published: 2021-03-16
Rated 5 out of 5 by from very easy and quick Enjoyed during my own taxes will be using again next year
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6256
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy to file but very expensive It's easy enough to use but it's crazy expensive and always pushing you to upgrade. How in the world does it cost $40 to process payment via your refund? Just stupid.
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax doesn't know it all ! Did not check some of the required yes/no boxes on the federal 1020 form. Did not properly transfer the federal tax free income information to the Michigan 1020 form. I had to hand prepare the Michigan tax as turbo tax did not generate a Michigan Schedule 1.
Date published: 2021-03-16
Rated 5 out of 5 by from Ttax is aswesome This software is so easy to use and very informative
Date published: 2021-03-16
Rated 5 out of 5 by from Easiest THING EVER Never have a problem. Everything is almost 100% automatic.
Date published: 2021-03-16
Rated 4 out of 5 by from turbo tax good I had a good experience and Iwould use it again thank yopu
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is super simple and new user friendly Super simple and explains everything in detail of what to expect, why it's happening. I'll continue to use Turbotax for the upcoming next years returns.
Date published: 2021-03-16
Rated 5 out of 5 by from This was my first time filing taxes. It was easy! I suffer with anxiety so lord knows I did NOT want to file my taxes in any capacity. Regardless, we all need to adult eventually. This was my first time filing and turbo tax made it super easy to do so. I think it was even enjoyable. I’m very glad to live in a time where technology like this exists
Date published: 2021-03-16
Rated 5 out of 5 by from Turbotax awesome Good hhhyfffyuiiii uh my uuujjjh hjuujhbhuuhhvvvvvhh
Date published: 2021-03-16
Rated 1 out of 5 by from Service was good, but hidden $40 fee. The Service did it's job, but continually tried to make us spend money on "upgrades" we didn't need. Then at the end of the review after they forced me to upgrade to move on another $90. They then tacked on another $40 fee for paying the fees with the tax return. That $40 fee was also hidden until the final pages agreeing to pay the amount. Honestly, probably won't use Turbo Tax again after this, a lot of other companies that do these "upgrades" for free.
Date published: 2021-03-16
Rated 5 out of 5 by from very easy and quick Enjoyed during my own taxes will be using again next year
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6256