TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
JoeStooge from
Great product
Great experience as always well worth the time and effort.
Date published: 2023-03-16
Rated 5 out of 5 by
Billyarv from
Love turbo tax. Easy to follow and file
From start to finish, every step is explained and east to complet
Date published: 2023-03-16
Rated 2 out of 5 by
Love paying hate filing from
Confusing
The feature to take a picture or upload a document such as a 1099 creates confusion. I ended up with two 1099r documents when I only have one, because it expected me to update last years AND thought there was a second one because I uploaded the current year’s version. Luckily it caught it and asked if they were duplicates. The “take a picture” feature also didn’t pick up which state a 1099int was earned in, causing confusion when it prompted me to manually enter the state but no other info making me think it was creating a duplicate of this income also. Plus a lot of questions and review prompts imply you’ve entered something incorrectly when it is in fact accurate. Don’t know if it’s the IRS or TurboTax causing this, but taxes were far more frustrating this year than many recent years
Date published: 2023-03-16
Rated 5 out of 5 by
nani15 from
turbo tax is amaing
This way to file taxes was the easiest. Will continue to use this site every year when tax time comes around.
Date published: 2023-03-16
Rated 4 out of 5 by
Smpldhma from
Missing option to print only forms to save
It's hard to understand why Turbotax would have removed the options in printing to print only forms to save or forms to file. I had to go through 55 pages and uncheck everything I didn't need to print to save. Please bring that feature back.
Date published: 2023-03-16
Rated 5 out of 5 by
Lacap from
Easy to understand/excellent assistance
The tax consultants I spoke with for assistance/questions (Britt and Nancy) were friendly, knowledgeable and answered all my questions, therefore, giving me peace of mind.
Date published: 2023-03-16
Rated 5 out of 5 by
Judes58 from
Easy to Use and Had all the Forms I needed
This year, our return was a bit more complicated because I received a K-1 from my mother's estate. Turbo Tax had the form and made it easy to understand how to file my return.
Date published: 2023-03-16
Rated 1 out of 5 by
MW9591 from
Turbotax is FRUSTRATING
Turbotax would not import good Quickbooks data files and would not e-file returns due to a valid Business Activity Code that it didn't like. Customer support continued to refer me to Quickbooks and then Quickbooks would refer me back to Turbotax. This occurred 4 times. I finally gave up and did everything manually. Really, really poor.
Date published: 2023-03-16
Rated 5 out of 5 by
Mariner2023LV from
Turbo Tax is convenient
had to contact 5 tax experts before finding Les who was great!
Date published: 2023-03-16
Rated 1 out of 5 by
jojo2345678 from
Turbo tax sneaks "deluxe products" on you.
Turbo tax sneaks "deluxe products" on you and make it difficult to figure out how to remove them without redoing your whole return.
All TurboTax® Offerings Reviews - Page 6210
Date published: 2023-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JoeStooge from
Great product
Great experience as always well worth the time and effort.
Date published: 2023-03-16
Rated 5 out of 5 by
Billyarv from
Love turbo tax. Easy to follow and file
From start to finish, every step is explained and east to complet
Date published: 2023-03-16
Rated 2 out of 5 by
Love paying hate filing from
Confusing
The feature to take a picture or upload a document such as a 1099 creates confusion. I ended up with two 1099r documents when I only have one, because it expected me to update last years AND thought there was a second one because I uploaded the current year’s version. Luckily it caught it and asked if they were duplicates. The “take a picture” feature also didn’t pick up which state a 1099int was earned in, causing confusion when it prompted me to manually enter the state but no other info making me think it was creating a duplicate of this income also. Plus a lot of questions and review prompts imply you’ve entered something incorrectly when it is in fact accurate. Don’t know if it’s the IRS or TurboTax causing this, but taxes were far more frustrating this year than many recent years
Date published: 2023-03-16
Rated 5 out of 5 by
nani15 from
turbo tax is amaing
This way to file taxes was the easiest. Will continue to use this site every year when tax time comes around.
Date published: 2023-03-16
Rated 4 out of 5 by
Smpldhma from
Missing option to print only forms to save
It's hard to understand why Turbotax would have removed the options in printing to print only forms to save or forms to file. I had to go through 55 pages and uncheck everything I didn't need to print to save. Please bring that feature back.
Date published: 2023-03-16
Rated 5 out of 5 by
Lacap from
Easy to understand/excellent assistance
The tax consultants I spoke with for assistance/questions (Britt and Nancy) were friendly, knowledgeable and answered all my questions, therefore, giving me peace of mind.
Date published: 2023-03-16
Rated 5 out of 5 by
Judes58 from
Easy to Use and Had all the Forms I needed
This year, our return was a bit more complicated because I received a K-1 from my mother's estate. Turbo Tax had the form and made it easy to understand how to file my return.
Date published: 2023-03-16
Rated 1 out of 5 by
MW9591 from
Turbotax is FRUSTRATING
Turbotax would not import good Quickbooks data files and would not e-file returns due to a valid Business Activity Code that it didn't like. Customer support continued to refer me to Quickbooks and then Quickbooks would refer me back to Turbotax. This occurred 4 times. I finally gave up and did everything manually. Really, really poor.
Date published: 2023-03-16
Rated 5 out of 5 by
Mariner2023LV from
Turbo Tax is convenient
had to contact 5 tax experts before finding Les who was great!
Date published: 2023-03-16
Rated 1 out of 5 by
jojo2345678 from
Turbo tax sneaks "deluxe products" on you.
Turbo tax sneaks "deluxe products" on you and make it difficult to figure out how to remove them without redoing your whole return.
All TurboTax® Offerings Reviews - Page 6210
Date published: 2023-03-16