TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Precise Fantastic experience I recommend this service to anyone does not have tax prep experience.
Date published: 2023-03-17
Rated 2 out of 5 by from 2022 Premier has Glitches Despite using Turbotax for the last 5 years this was the worst. Started my new return by importing information from my 2021 return. The first few pages seemed to verify that had occurred but once I got into pages needing numerical information from last year, there was nothing there. Talked with live tech support who was very pleasant but had no alternative to suggest but to start over! didn't even suggest using "Forms" view to try to finish. Took me twice as long or more than last year due to trying to troubleshoot the problem and find a solution online. Others have experienced the same problem.
Date published: 2023-03-17
Rated 4 out of 5 by from Nice and Easy Great and easy however sometimes I’m not sure if I’m doing something correctly. But! Turbo Tax always has the option for further information and the ability to contact someone when you have questions
Date published: 2023-03-17
Rated 4 out of 5 by from Easy way to do the annual tax return This is the 8th year I have used Turbo Tax and I have never experiences any issues.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome and so is Veronica It was awesome. Thank you so very, very, much!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy! Super thoughtful software! So easy to use, and easy to edit when I had made mistakes.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax Review I love turbo tax. It is so convenient, easy to use, and accurate. I have use this product for many years and even though there are several other options to do taxes I remain faithful to this product.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is so easy to use I had to file two amended returns and turbo tax made it so easy
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent for active military TurboTax can't make it any easier! Taxes for active duty service members are complicated. Residency in your home state but not the state you're stationed in, property ownership in multiple states, or spouses that work in the state you're stationed in all make our returns different. TurboTax walks you through it all! Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by from The process was simple. My CPA Carol B. was great! Easy to navigate system.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6202
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Precise Fantastic experience I recommend this service to anyone does not have tax prep experience.
Date published: 2023-03-17
Rated 2 out of 5 by from 2022 Premier has Glitches Despite using Turbotax for the last 5 years this was the worst. Started my new return by importing information from my 2021 return. The first few pages seemed to verify that had occurred but once I got into pages needing numerical information from last year, there was nothing there. Talked with live tech support who was very pleasant but had no alternative to suggest but to start over! didn't even suggest using "Forms" view to try to finish. Took me twice as long or more than last year due to trying to troubleshoot the problem and find a solution online. Others have experienced the same problem.
Date published: 2023-03-17
Rated 4 out of 5 by from Nice and Easy Great and easy however sometimes I’m not sure if I’m doing something correctly. But! Turbo Tax always has the option for further information and the ability to contact someone when you have questions
Date published: 2023-03-17
Rated 4 out of 5 by from Easy way to do the annual tax return This is the 8th year I have used Turbo Tax and I have never experiences any issues.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is awesome and so is Veronica It was awesome. Thank you so very, very, much!!!!!
Date published: 2023-03-17
Rated 5 out of 5 by from Super easy! Super thoughtful software! So easy to use, and easy to edit when I had made mistakes.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax Review I love turbo tax. It is so convenient, easy to use, and accurate. I have use this product for many years and even though there are several other options to do taxes I remain faithful to this product.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbo Tax is so easy to use I had to file two amended returns and turbo tax made it so easy
Date published: 2023-03-17
Rated 5 out of 5 by from Excellent for active military TurboTax can't make it any easier! Taxes for active duty service members are complicated. Residency in your home state but not the state you're stationed in, property ownership in multiple states, or spouses that work in the state you're stationed in all make our returns different. TurboTax walks you through it all! Highly recommend!
Date published: 2023-03-17
Rated 4 out of 5 by from The process was simple. My CPA Carol B. was great! Easy to navigate system.
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6202