TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax worked for me! Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy come, easy go Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by from Live safer Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by from Average At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
Date published: 2023-03-17
Rated 3 out of 5 by from TurboTax wasn't as good as usual This year was a lot harder than previous years. I had to speak to two customer relation people, who did help in their own way but not to my satisfaction. This supposedly free and cheaper service to seniors and veterans was not done well. Paid more than I have in many years. Was very disappointed in the service this year but had no other way to go at this time.
Date published: 2023-03-17
Rated 4 out of 5 by from Thorough, but still clunky in places Maybe its the ever confounding tax code, but TurboTax is getting worse. I still can't find the place to enter quarterly estimated taxes using the search tools. The system has a habit of inserting forms and raising issues at the end that it introduced earlier-- like it is causing its own problems!
Date published: 2023-03-17
Rated 5 out of 5 by from Simple and thorough I tried it on-line and with the software. Interestingly my refund was almost $300 higher using the Deluxe CD. Not sure why as I used the same figures in preparing each return.
Date published: 2023-03-17
Rated 5 out of 5 by from Simple & Easy Everything went smooth, had no issues with the website, I would do it again next year! it feels great that I didn't have to pay too much to even get my taxes done.
Date published: 2023-03-17
Rated 3 out of 5 by from It frustrated me way to many times today. I do not like that you try to trick(convince) your customers to upgrade constantly. It is super annoying. Also, the amount you want to charge to have your fees paid out of a person's return is shameful. I have used Turbo Tax for about 20 years for both of my children, my husband, and myself, but the past few years have made me rethink using you in the future.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is awesome very easy to use and very helpful also easy to efile returns
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6141
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax worked for me! Everything was fine. I mean what else should I say? I'm glad it's over one more time.
Date published: 2023-03-17
Rated 5 out of 5 by from Easy come, easy go Take it from a novice like me, Turbo Tax is as easy as it gets. This year's new features were mostly welcome, though were some that tookl some time getting used to.
Date published: 2023-03-17
Rated 5 out of 5 by from Live safer Very easy and professional, They work for you and on your best inters
Date published: 2023-03-17
Rated 3 out of 5 by from Average At times difficult to correct field when in review mode - had to completely go to beginning to figure out where to enter correct information - very frustrating.
Date published: 2023-03-17
Rated 3 out of 5 by from TurboTax wasn't as good as usual This year was a lot harder than previous years. I had to speak to two customer relation people, who did help in their own way but not to my satisfaction. This supposedly free and cheaper service to seniors and veterans was not done well. Paid more than I have in many years. Was very disappointed in the service this year but had no other way to go at this time.
Date published: 2023-03-17
Rated 4 out of 5 by from Thorough, but still clunky in places Maybe its the ever confounding tax code, but TurboTax is getting worse. I still can't find the place to enter quarterly estimated taxes using the search tools. The system has a habit of inserting forms and raising issues at the end that it introduced earlier-- like it is causing its own problems!
Date published: 2023-03-17
Rated 5 out of 5 by from Simple and thorough I tried it on-line and with the software. Interestingly my refund was almost $300 higher using the Deluxe CD. Not sure why as I used the same figures in preparing each return.
Date published: 2023-03-17
Rated 5 out of 5 by from Simple & Easy Everything went smooth, had no issues with the website, I would do it again next year! it feels great that I didn't have to pay too much to even get my taxes done.
Date published: 2023-03-17
Rated 3 out of 5 by from It frustrated me way to many times today. I do not like that you try to trick(convince) your customers to upgrade constantly. It is super annoying. Also, the amount you want to charge to have your fees paid out of a person's return is shameful. I have used Turbo Tax for about 20 years for both of my children, my husband, and myself, but the past few years have made me rethink using you in the future.
Date published: 2023-03-17
Rated 5 out of 5 by from turbo tax is awesome very easy to use and very helpful also easy to efile returns
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 6141