TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
2021 Graceman from
Turbo Tax is great
Easy to use and helpful in directing me to areas that I needed to address.
Date published: 2022-04-18
Rated 1 out of 5 by
MattD23 from
TurboTax doesn't warn about necessary upgrades
TurboTax not only force me to upgrade to their Premium version for having claimed unemployment benefits the previous year (something I did not have to do last year). They also upcharged me ridiculously. The price for the premium was $60 but I was charged $60 each for my state and federal returns as well as a fee for taking those payments straight from my refund? Had I known I would've just paid with card, but paying with your return was the recommended option.
Date published: 2022-04-18
Rated 5 out of 5 by
MelissaT13 from
Amazing Help from Vicki!
Vicki was amazing. She helped me in a big way and made sure I did not make a financial, costly mistake.
Date published: 2022-04-18
Rated 2 out of 5 by
clbritton74 from
Trouble
Had trouble with getting my returns accepted. Could not get help through here
Date published: 2022-04-18
Rated 5 out of 5 by
Aliclay from
Thorough and Reliable
I feel confident in filing my returns with Turbo Tax. I feel they are thorough in getting me the most out of my return and reliable in their knowledge.
Date published: 2022-04-18
Rated 5 out of 5 by
ReRi27 from
TurboTax is useful
A friend help prepared it for me and it was very understandable
Date published: 2022-04-18
Rated 5 out of 5 by
Drew46254 from
Turbo Tax make tax Prep as easy as possible!
I am not a computer savvy person, to say the least. But this format made any apprehension disappear almost immediately.
Date published: 2022-04-18
Rated 3 out of 5 by
KimberleyAWC11177 from
It is great except...
I love how easy it is to file every year. :) What I don't love is how they get you ro sign up for additional product services and cannot go back to review them once they have been selected. I okayed a certain additional service but my fees at the end did not add up....
Date published: 2022-04-18
Rated 3 out of 5 by
kbken from
need to quit charging to e file states
works pretty good but really sick of having to pay extra to e-file my states and pay extra for a 2nd state
Date published: 2022-04-18
Rated 5 out of 5 by
Molly1389 from
TurboTax saved me so much time and money
Everything is importable now! I had more forms than ever before and it was so easy and only took a few hours.
All TurboTax® Offerings Reviews - Page 611
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
2021 Graceman from
Turbo Tax is great
Easy to use and helpful in directing me to areas that I needed to address.
Date published: 2022-04-18
Rated 1 out of 5 by
MattD23 from
TurboTax doesn't warn about necessary upgrades
TurboTax not only force me to upgrade to their Premium version for having claimed unemployment benefits the previous year (something I did not have to do last year). They also upcharged me ridiculously. The price for the premium was $60 but I was charged $60 each for my state and federal returns as well as a fee for taking those payments straight from my refund? Had I known I would've just paid with card, but paying with your return was the recommended option.
Date published: 2022-04-18
Rated 5 out of 5 by
MelissaT13 from
Amazing Help from Vicki!
Vicki was amazing. She helped me in a big way and made sure I did not make a financial, costly mistake.
Date published: 2022-04-18
Rated 2 out of 5 by
clbritton74 from
Trouble
Had trouble with getting my returns accepted. Could not get help through here
Date published: 2022-04-18
Rated 5 out of 5 by
Aliclay from
Thorough and Reliable
I feel confident in filing my returns with Turbo Tax. I feel they are thorough in getting me the most out of my return and reliable in their knowledge.
Date published: 2022-04-18
Rated 5 out of 5 by
ReRi27 from
TurboTax is useful
A friend help prepared it for me and it was very understandable
Date published: 2022-04-18
Rated 5 out of 5 by
Drew46254 from
Turbo Tax make tax Prep as easy as possible!
I am not a computer savvy person, to say the least. But this format made any apprehension disappear almost immediately.
Date published: 2022-04-18
Rated 3 out of 5 by
KimberleyAWC11177 from
It is great except...
I love how easy it is to file every year. :) What I don't love is how they get you ro sign up for additional product services and cannot go back to review them once they have been selected. I okayed a certain additional service but my fees at the end did not add up....
Date published: 2022-04-18
Rated 3 out of 5 by
kbken from
need to quit charging to e file states
works pretty good but really sick of having to pay extra to e-file my states and pay extra for a 2nd state
Date published: 2022-04-18
Rated 5 out of 5 by
Molly1389 from
TurboTax saved me so much time and money
Everything is importable now! I had more forms than ever before and it was so easy and only took a few hours.
All TurboTax® Offerings Reviews - Page 611
Date published: 2022-04-18