TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Helped me get my taxes filed in time It was confusing on how to get in touch with a human but once I did they were helpful and knowledgeable.
Date published: 2021-10-29
Rated 5 out of 5 by from Turbo Tax is Easy Turbo provides an easy one step at a time way to complete your taxes. Everything is explained clearly. It's so easy to use.
Date published: 2021-10-28
Rated 5 out of 5 by from Long time user I've been using TurboTax over 30 years. It does the job and I'm confident my filings are accurate.
Date published: 2021-10-28
Rated 5 out of 5 by from Turbo Tax is great I love TurboTax, use it every year , very reliable
Date published: 2021-10-28
Rated 5 out of 5 by from Turbo Tax has been good for me. It was easy and helpful. Thank you for this application.
Date published: 2021-10-27
Rated 1 out of 5 by from Miserable program - an electronic quagmire Turbo Tax intentionally does not show support telephone numbers anywhere without a great deal of research on users part, then, after finally finding a working telephone number, Turbo Tax makes every effort to force the caller to an automated answering system that sends worthless answers to my phone or e-mail and then kept sending the same answers that are of no use for my questions: such as why does my KEY CODE NOT WORK FOR DOWNLOADING the program after I used the program disc's key code successfully on another PC months earlier. I am promised 5 uses yet only got ONE until I spent many hours trying to reach live support to give me a working code. Forget about e-filing: I had the correct Adjusted Gross Income from last year's return correct yet IRS would still not accept the e-filed return, so I mailed it anyway
Date published: 2021-10-27
Rated 1 out of 5 by from Turbo tad works Have used it for years always works good. Would not use anything else
Date published: 2021-10-27
Rated 5 out of 5 by from thorough and effective service The full service was definitely worth it. I've used the online help in the past, which was good, but I feel there is much greater security in feeling that my taxes were correctly prepared using the full service. The greater documentation required is cumbersome, but is part of the reason that I feel more confident that my taxes were done correctly.
Date published: 2021-10-27
Rated 1 out of 5 by from TurboTax Great system and willbeusuingitnexttaxyear.thankyou
Date published: 2021-10-27
Rated 5 out of 5 by from turbo tax is great I had trouble at first. when i received a call from Delta at Intuit, she spent ALL the necessary time to help me with the program. Many thanks to her. I appreciate her being there for me.
Date published: 2021-10-27
All TurboTax® Offerings Reviews - Page 608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helped me get my taxes filed in time It was confusing on how to get in touch with a human but once I did they were helpful and knowledgeable.
Date published: 2021-10-29
Rated 5 out of 5 by from Turbo Tax is Easy Turbo provides an easy one step at a time way to complete your taxes. Everything is explained clearly. It's so easy to use.
Date published: 2021-10-28
Rated 5 out of 5 by from Long time user I've been using TurboTax over 30 years. It does the job and I'm confident my filings are accurate.
Date published: 2021-10-28
Rated 5 out of 5 by from Turbo Tax is great I love TurboTax, use it every year , very reliable
Date published: 2021-10-28
Rated 5 out of 5 by from Turbo Tax has been good for me. It was easy and helpful. Thank you for this application.
Date published: 2021-10-27
Rated 1 out of 5 by from Miserable program - an electronic quagmire Turbo Tax intentionally does not show support telephone numbers anywhere without a great deal of research on users part, then, after finally finding a working telephone number, Turbo Tax makes every effort to force the caller to an automated answering system that sends worthless answers to my phone or e-mail and then kept sending the same answers that are of no use for my questions: such as why does my KEY CODE NOT WORK FOR DOWNLOADING the program after I used the program disc's key code successfully on another PC months earlier. I am promised 5 uses yet only got ONE until I spent many hours trying to reach live support to give me a working code. Forget about e-filing: I had the correct Adjusted Gross Income from last year's return correct yet IRS would still not accept the e-filed return, so I mailed it anyway
Date published: 2021-10-27
Rated 1 out of 5 by from Turbo tad works Have used it for years always works good. Would not use anything else
Date published: 2021-10-27
Rated 5 out of 5 by from thorough and effective service The full service was definitely worth it. I've used the online help in the past, which was good, but I feel there is much greater security in feeling that my taxes were correctly prepared using the full service. The greater documentation required is cumbersome, but is part of the reason that I feel more confident that my taxes were done correctly.
Date published: 2021-10-27
Rated 1 out of 5 by from TurboTax Great system and willbeusuingitnexttaxyear.thankyou
Date published: 2021-10-27
Rated 5 out of 5 by from turbo tax is great I had trouble at first. when i received a call from Delta at Intuit, she spent ALL the necessary time to help me with the program. Many thanks to her. I appreciate her being there for me.
Date published: 2021-10-27
All TurboTax® Offerings Reviews - Page 608