TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very good service Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
Date published: 2023-04-24
Rated 5 out of 5 by from Better than expected! Easy to use and better than expected. Will definitely use again next year!
Date published: 2023-04-24
Rated 5 out of 5 by from Another Successful Year of Filing I have used Turbo Tax for years. It is easy to use and I have had no issues!
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is simple and easy and gets it done. I have gone thru turbo tax the last 8 years and they have always done a great job. Fixing things sometimes is a little complicated cuz it doesn't always go directly to what needs to be fixed. Other than that all is good.
Date published: 2023-04-24
Rated 2 out of 5 by from Turbo Tax Significantly increased their rates The jump in costs from filing my 2021 taxes to filing my 2022 was enough for me to no longer use this product. This will be the last time I file with Turbo Tax
Date published: 2023-04-24
Rated 3 out of 5 by from didnt work out the way I planned. It was relatively easy to fill out my returns, however, they were not transmitted on the 18th as I thought. While it was probably my fault, I should have been contacted that they were not completed. Very disappointed.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax Full Service was worth it ! I worked with Kathleen from Turbo Tax who prepared my taxes. I have a few complex tax documents and she did a great job of making sure my taxes were prepared correctly.
Date published: 2023-04-24
Rated 4 out of 5 by from TurboTax Premier is good but has some issues I've been using TurboTax for around 10 years and for the most part, the app has done a good job preparing and e-filing my federal and state tax returns. However, there are some hiccups with the app's features. For this year's 2022 returns, TurboTax failed to import the tax documents from one of the banking/brokerage institution I have a relationship with. I worked with a TurboTax Live agent, but she was not able to resolve the issue. I ended up entering the data manually into TurboTax, which was a little tedious. Hopefully, TurboTax does a better job at testing the "Import" functionality in the future with all financial institutions, especially the big money center banks.
Date published: 2023-04-24
Rated 5 out of 5 by from AWESOME AND THE ONLY WAY TO DO YOUR TAXES Easily accomplished all of my taxes. Turbo Tax makes it simple.
Date published: 2023-04-24
Rated 4 out of 5 by from Filed an extension while we waited for 1095-A Our initial returns were rejected because we didn't include the ACA 1095-A form. TurboTax made it easy to file an extension while we waited for the paperwork to arrive. Then, once the document arrived, the update was explained online and was easy to complete and submit.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good service Working with specialist made it very easy to ensure that I was getting the proper return with so many moving parts. Made me much more confident that return was correct.
Date published: 2023-04-24
Rated 5 out of 5 by from Better than expected! Easy to use and better than expected. Will definitely use again next year!
Date published: 2023-04-24
Rated 5 out of 5 by from Another Successful Year of Filing I have used Turbo Tax for years. It is easy to use and I have had no issues!
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is simple and easy and gets it done. I have gone thru turbo tax the last 8 years and they have always done a great job. Fixing things sometimes is a little complicated cuz it doesn't always go directly to what needs to be fixed. Other than that all is good.
Date published: 2023-04-24
Rated 2 out of 5 by from Turbo Tax Significantly increased their rates The jump in costs from filing my 2021 taxes to filing my 2022 was enough for me to no longer use this product. This will be the last time I file with Turbo Tax
Date published: 2023-04-24
Rated 3 out of 5 by from didnt work out the way I planned. It was relatively easy to fill out my returns, however, they were not transmitted on the 18th as I thought. While it was probably my fault, I should have been contacted that they were not completed. Very disappointed.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax Full Service was worth it ! I worked with Kathleen from Turbo Tax who prepared my taxes. I have a few complex tax documents and she did a great job of making sure my taxes were prepared correctly.
Date published: 2023-04-24
Rated 4 out of 5 by from TurboTax Premier is good but has some issues I've been using TurboTax for around 10 years and for the most part, the app has done a good job preparing and e-filing my federal and state tax returns. However, there are some hiccups with the app's features. For this year's 2022 returns, TurboTax failed to import the tax documents from one of the banking/brokerage institution I have a relationship with. I worked with a TurboTax Live agent, but she was not able to resolve the issue. I ended up entering the data manually into TurboTax, which was a little tedious. Hopefully, TurboTax does a better job at testing the "Import" functionality in the future with all financial institutions, especially the big money center banks.
Date published: 2023-04-24
Rated 5 out of 5 by from AWESOME AND THE ONLY WAY TO DO YOUR TAXES Easily accomplished all of my taxes. Turbo Tax makes it simple.
Date published: 2023-04-24
Rated 4 out of 5 by from Filed an extension while we waited for 1095-A Our initial returns were rejected because we didn't include the ACA 1095-A form. TurboTax made it easy to file an extension while we waited for the paperwork to arrive. Then, once the document arrived, the update was explained online and was easy to complete and submit.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 608