TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is a good program I have used TurboTax for many years now, has served me well.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Turbo Tax is user friendly. Always easy and accurate.
Date published: 2023-03-20
Rated 1 out of 5 by from The worst year of Turbo Tax Software in 20 Years I've never experienced Turbo Tax with such poor software since I've been using it in the 1990's. Many data entry screens did not come up. Turbo Tax just displayed a blank screen. The Guide me feature did not take you from topic to topic. I don't think I'll be purchasing this software again next year. Note: Turbo Tax issues a fix on March 8th that fixed the problem, but when they updated the state program later that month, it broke again. Very disappointing.
Date published: 2023-03-20
Rated 5 out of 5 by from Very Easy and Affordable I use Turbotax to file my personal and business taxes and have always been pleased with the affordability and ease of use.
Date published: 2023-03-20
Rated 5 out of 5 by from AMAZING SERVICE Turbo tax and its services allowed me to maximize my refund :)
Date published: 2023-03-20
Rated 5 out of 5 by from So easy and fast Easy and fast to complete. Great step by step and break down of instructions
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't have done them without TurboTax Have used TurboTax for years and have always found the process efficient and straight-forward. This new on-line version is marvelous. So simple it's scary.
Date published: 2023-03-20
Rated 3 out of 5 by from Pricey and had to look up some IRS tax code I've used TurboTax for many years. I am a dedicated customer but the price of the products continues to increase each year. I used the TurboTax premium because I have a small beauty business and need to file a Schedule C. To get more tax assistance, I would have had to pay more so it was just as easy to look up the IRS tax code myself on some line items in lieu of paying more to TurboTax. With being a customer this long, why don't they give me some extra assistance for free?!?
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is perfect Tax preperation for dummies is the only way I can put it. Use the tutorial input, cant go wrong.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is the Best Bar None This is the second time I opted for the Live Assisted Premier option and I am so glad I did. I will always use it for my future returns too. The CPA that assisted me was so awesome! She was so professional, friendly, courteous and most of all so knowledgeable about taxes. She guided me step by step through my entire tax return to include the e-filing part. She saved me so much time and effort. There were amounts on some tax forms I did not know where or how to enter and other amounts for my crypto that I did not receive any tax documents for that I would not have known where or how to enter either. She was so patient too and allowed me the time I needed to look up tax information for my brokerage accounts as well as dates connected with buying and selling crypto and those amounts. She even instructed me on how to successfully use Airdrop to upload a tax document to her so she could review it. I could not be more pleased with the Turbo Tax CPA that worked with me in helping me prepare and submit my tax return. As I'm finishing up this review I just received an email confirmation that the IRS accepted my return. How cool is that!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a good program I have used TurboTax for many years now, has served me well.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Turbo Tax is user friendly. Always easy and accurate.
Date published: 2023-03-20
Rated 1 out of 5 by from The worst year of Turbo Tax Software in 20 Years I've never experienced Turbo Tax with such poor software since I've been using it in the 1990's. Many data entry screens did not come up. Turbo Tax just displayed a blank screen. The Guide me feature did not take you from topic to topic. I don't think I'll be purchasing this software again next year. Note: Turbo Tax issues a fix on March 8th that fixed the problem, but when they updated the state program later that month, it broke again. Very disappointing.
Date published: 2023-03-20
Rated 5 out of 5 by from Very Easy and Affordable I use Turbotax to file my personal and business taxes and have always been pleased with the affordability and ease of use.
Date published: 2023-03-20
Rated 5 out of 5 by from AMAZING SERVICE Turbo tax and its services allowed me to maximize my refund :)
Date published: 2023-03-20
Rated 5 out of 5 by from So easy and fast Easy and fast to complete. Great step by step and break down of instructions
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't have done them without TurboTax Have used TurboTax for years and have always found the process efficient and straight-forward. This new on-line version is marvelous. So simple it's scary.
Date published: 2023-03-20
Rated 3 out of 5 by from Pricey and had to look up some IRS tax code I've used TurboTax for many years. I am a dedicated customer but the price of the products continues to increase each year. I used the TurboTax premium because I have a small beauty business and need to file a Schedule C. To get more tax assistance, I would have had to pay more so it was just as easy to look up the IRS tax code myself on some line items in lieu of paying more to TurboTax. With being a customer this long, why don't they give me some extra assistance for free?!?
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is perfect Tax preperation for dummies is the only way I can put it. Use the tutorial input, cant go wrong.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is the Best Bar None This is the second time I opted for the Live Assisted Premier option and I am so glad I did. I will always use it for my future returns too. The CPA that assisted me was so awesome! She was so professional, friendly, courteous and most of all so knowledgeable about taxes. She guided me step by step through my entire tax return to include the e-filing part. She saved me so much time and effort. There were amounts on some tax forms I did not know where or how to enter and other amounts for my crypto that I did not receive any tax documents for that I would not have known where or how to enter either. She was so patient too and allowed me the time I needed to look up tax information for my brokerage accounts as well as dates connected with buying and selling crypto and those amounts. She even instructed me on how to successfully use Airdrop to upload a tax document to her so she could review it. I could not be more pleased with the Turbo Tax CPA that worked with me in helping me prepare and submit my tax return. As I'm finishing up this review I just received an email confirmation that the IRS accepted my return. How cool is that!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5868