TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is reliable East steps to follow, very basic questions, don’t have to soend such a long time doing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Answers questions quickly with understandable explanations
Date published: 2021-03-02
Rated 4 out of 5 by from Gets the job done Used TurboTax for years and have never had a problem. The help feature can be vague at times. This year I had to add a schedule E to my taxes and it was very difficult to just use the help function to figure that out and I wound up having to call in. On my calls (there were 2 this year) both of my reps were incredibly nice and kind. They had excellent knowledge of the product, but did seem to struggle a bit with the actual tax information that was pertinent. However, they researched and compared with their program and figured it out. I will definitely keep using them for years to come.
Date published: 2021-03-02
Rated 5 out of 5 by from Simple and inexpensive for the live help both people helped me tremendously with all the questions I had.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax 2020 worst version ever! Online TurboTax 2020 has MANY software bugs. This is the worst version ever. I've been using it for many years.
Date published: 2021-03-02
Rated 5 out of 5 by from i love this one they make it so easy to file, if i can do it, so can you. very happy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is amazing! Great assistance and is all free...I will always work with them when my taxes get harder and it will be worth paying for their additional halep
Date published: 2021-03-02
Rated 5 out of 5 by from Quick and Easy Very simple process. Made it easy for me to file quickly
Date published: 2021-03-02
Rated 5 out of 5 by from great great it was quick and easy and was able to not finish and come back
Date published: 2021-03-02
Rated 3 out of 5 by from not user friendly accessing previously entered data to review is cumbersome, not friendly or easy to get back to ie: withholding paid.....should appear under credits....have to go to income and reenter w2 to see......trying competitor software next year
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5868
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is reliable East steps to follow, very basic questions, don’t have to soend such a long time doing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Answers questions quickly with understandable explanations
Date published: 2021-03-02
Rated 4 out of 5 by from Gets the job done Used TurboTax for years and have never had a problem. The help feature can be vague at times. This year I had to add a schedule E to my taxes and it was very difficult to just use the help function to figure that out and I wound up having to call in. On my calls (there were 2 this year) both of my reps were incredibly nice and kind. They had excellent knowledge of the product, but did seem to struggle a bit with the actual tax information that was pertinent. However, they researched and compared with their program and figured it out. I will definitely keep using them for years to come.
Date published: 2021-03-02
Rated 5 out of 5 by from Simple and inexpensive for the live help both people helped me tremendously with all the questions I had.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax 2020 worst version ever! Online TurboTax 2020 has MANY software bugs. This is the worst version ever. I've been using it for many years.
Date published: 2021-03-02
Rated 5 out of 5 by from i love this one they make it so easy to file, if i can do it, so can you. very happy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is amazing! Great assistance and is all free...I will always work with them when my taxes get harder and it will be worth paying for their additional halep
Date published: 2021-03-02
Rated 5 out of 5 by from Quick and Easy Very simple process. Made it easy for me to file quickly
Date published: 2021-03-02
Rated 5 out of 5 by from great great it was quick and easy and was able to not finish and come back
Date published: 2021-03-02
Rated 3 out of 5 by from not user friendly accessing previously entered data to review is cumbersome, not friendly or easy to get back to ie: withholding paid.....should appear under credits....have to go to income and reenter w2 to see......trying competitor software next year
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5868