TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Great customer service. There's room for improvement but every year is better!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome I learn a lot from Turbo Tax. it is clear to the points & explain very detail for all my questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is awesome very easy to use and easy navigate the website will use them next year for sure
Date published: 2021-04-15
Rated 5 out of 5 by from turbotaxisgreat I really enjoyed the person I spoke with, VAN, she was awesome
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It's very easy to use, questions are answered when you click on the line that explains what they are needing.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Free Edition EASY to use This was a painless process to file taxes for the year 2020 and it found money that was due to me.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 583
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is awesome! Great customer service. There's room for improvement but every year is better!
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome I learn a lot from Turbo Tax. it is clear to the points & explain very detail for all my questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is awesome very easy to use and easy navigate the website will use them next year for sure
Date published: 2021-04-15
Rated 5 out of 5 by from turbotaxisgreat I really enjoyed the person I spoke with, VAN, she was awesome
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It's very easy to use, questions are answered when you click on the line that explains what they are needing.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Free Edition EASY to use This was a painless process to file taxes for the year 2020 and it found money that was due to me.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 583