TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
Rated 5 out of 5 by from SUPER EASY! I have used turbo tax for the past 4 tax seasons! I love how quick and easy it is. I never question if I'm doing things correctly because if I need help its easy to get.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It's quick and easy to complete my taxes every year. At 91 I need simple as I don't have a lot to report, this makes it so easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
Rated 5 out of 5 by from Great Directions They make it easy for you to return your taxes and help you get the most by doing so.
Date published: 2021-03-18
Rated 5 out of 5 by from I found TurboTax to be relatively easy to use As a first time e-filer, I found TurboTax to be relatively easy to use. The most time consuming part was uploading multiple 1099-R's to the site; but this was necessary since my tax information had not previously been online and the orgasnizations issuing the forms were not partnered with TurboTax. Other than that, completing the process was simple, intuitive, and in the end very accurate.
Date published: 2021-03-18
Rated 5 out of 5 by from Great It went really well and I had a good experience with everything
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax it was helpful and less expensive then going to an accountant
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy Fast and easy I loved the ability to talk to an agent, he was polite and very informative. I was able to do my taxes after buying my first home with ease. I however do not like the mandatory $45 add on if you want the payment taken out through your return. I do not want or need the added protection it advertises and would preferred not to spend the extra $45 just for paying it through my taxes. Hey next time i'll just pay out of pocket lesson learned still a good service.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5774
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome with one exception The process was very easy this year despite a very complex return: two state returns, COVID-related 401k withdrawal, credits for a solar installation, etc. I got stuck a few times but found help easily using the Live Experts. There was one issue that really bummed me out though. I had 2 W-2s, one with income and withholding earned in California, one with zero income and withholding only in Hawaii where I live. Because of this, I cannot e-file. However, I got all the way through to the very last step of the process before learning this. It would have been great if TurboTax had let me know ahead of time.
Date published: 2021-03-18
Rated 5 out of 5 by from SUPER EASY! I have used turbo tax for the past 4 tax seasons! I love how quick and easy it is. I never question if I'm doing things correctly because if I need help its easy to get.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is awesome It's quick and easy to complete my taxes every year. At 91 I need simple as I don't have a lot to report, this makes it so easy for me.
Date published: 2021-03-18
Rated 5 out of 5 by from TurboTax is great for Small Business Turbo Tax Premier Live made it easier to prepare Schedule E for Rental Property Live CPA help was beneficial and enabled me to ask questions related to completing a Schedule E I was able to complete a complicated tax return with Live help! Thank you:)
Date published: 2021-03-18
Rated 1 out of 5 by from Will not let me submit when it is correct! I am totally frustrated that the program will not let me submit my taxes and thinks I made mistake and I did not. I can't get the software to let me submit my taxes. Can't find help!
Date published: 2021-03-18
Rated 5 out of 5 by from Great Directions They make it easy for you to return your taxes and help you get the most by doing so.
Date published: 2021-03-18
Rated 5 out of 5 by from I found TurboTax to be relatively easy to use As a first time e-filer, I found TurboTax to be relatively easy to use. The most time consuming part was uploading multiple 1099-R's to the site; but this was necessary since my tax information had not previously been online and the orgasnizations issuing the forms were not partnered with TurboTax. Other than that, completing the process was simple, intuitive, and in the end very accurate.
Date published: 2021-03-18
Rated 5 out of 5 by from Great It went really well and I had a good experience with everything
Date published: 2021-03-18
Rated 3 out of 5 by from turbotax it was helpful and less expensive then going to an accountant
Date published: 2021-03-18
Rated 5 out of 5 by from Super Easy Fast and easy I loved the ability to talk to an agent, he was polite and very informative. I was able to do my taxes after buying my first home with ease. I however do not like the mandatory $45 add on if you want the payment taken out through your return. I do not want or need the added protection it advertises and would preferred not to spend the extra $45 just for paying it through my taxes. Hey next time i'll just pay out of pocket lesson learned still a good service.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5774