TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Meshnah from
Great Product for the Accounting challenged
Easy to navigate! Product user friendly and reminded you of what could have forgotten to add or delete.
Date published: 2022-08-01
Rated 1 out of 5 by
Kendoll101 from
just don't
Tthinking this was free and got charged over $100.
Date published: 2022-08-01
Rated 5 out of 5 by
Nee nee 1982 from
Turbo taxis awesome
Nice flow good timing didn’t take long very easy to use and get together
Date published: 2022-08-01
Rated 4 out of 5 by
Jhern44 from
Turbo Tax is very functional and easy to use
I have used Turbo Tax for years and find it very intuitive.
Date published: 2022-08-01
Rated 4 out of 5 by
Deewahh2006 from
Turbo tax is pretty easy to use
There are a few things I wish were easier, like navigation through the program. But all in all, it's pretty comprehensive and easy to figure out.
Date published: 2022-08-01
Rated 3 out of 5 by
mloeser from
No software support for desktop version
When I called support nobody could help me w/ the issue I reported. Instead I was told to start from scratch by using the online version - what a waste of time. Especially since it behaves slightly differently from the desktop version which then required me to figure out why my refund was different across the two version. What a hassle.... Entering a 1099-R (ROTH conversion) was not straight-forward. The step-by-step process cannot handle it. Further, the Form 8582 line 1c (prior year's unallowed losses)) information got transferred incorrectly from my past TT returns, so there was mismatching info between Form 8582, 8582 AMT, Schedule E. It was a painful process fixing this.
Date published: 2022-08-01
Rated 5 out of 5 by
Tendor from
It’s my go to every yr
I’ve used Turbo Tax for many years. It’s the easiest software to use for taxes and it’s so user friendly. You can’t go wrong with Turbo tax.
Date published: 2022-08-01
Rated 5 out of 5 by
jcriss from
nice job
Was fast and very easy to follow. Was able to get my information and refund fairly fast.
Date published: 2022-08-01
Rated 4 out of 5 by
Lapalma13 from
Turbotax is easy to use
Very helpful with the prompts and time efficient .
Date published: 2022-08-01
Rated 5 out of 5 by
Robin LEE1158 from
Turbo tax is great and the tax experts are so help
Dawn was great really educated me and I feel confident in my return.
All TurboTax® Offerings Reviews - Page 5744
Date published: 2022-07-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Meshnah from
Great Product for the Accounting challenged
Easy to navigate! Product user friendly and reminded you of what could have forgotten to add or delete.
Date published: 2022-08-01
Rated 1 out of 5 by
Kendoll101 from
just don't
Tthinking this was free and got charged over $100.
Date published: 2022-08-01
Rated 5 out of 5 by
Nee nee 1982 from
Turbo taxis awesome
Nice flow good timing didn’t take long very easy to use and get together
Date published: 2022-08-01
Rated 4 out of 5 by
Jhern44 from
Turbo Tax is very functional and easy to use
I have used Turbo Tax for years and find it very intuitive.
Date published: 2022-08-01
Rated 4 out of 5 by
Deewahh2006 from
Turbo tax is pretty easy to use
There are a few things I wish were easier, like navigation through the program. But all in all, it's pretty comprehensive and easy to figure out.
Date published: 2022-08-01
Rated 3 out of 5 by
mloeser from
No software support for desktop version
When I called support nobody could help me w/ the issue I reported. Instead I was told to start from scratch by using the online version - what a waste of time. Especially since it behaves slightly differently from the desktop version which then required me to figure out why my refund was different across the two version. What a hassle.... Entering a 1099-R (ROTH conversion) was not straight-forward. The step-by-step process cannot handle it. Further, the Form 8582 line 1c (prior year's unallowed losses)) information got transferred incorrectly from my past TT returns, so there was mismatching info between Form 8582, 8582 AMT, Schedule E. It was a painful process fixing this.
Date published: 2022-08-01
Rated 5 out of 5 by
Tendor from
It’s my go to every yr
I’ve used Turbo Tax for many years. It’s the easiest software to use for taxes and it’s so user friendly. You can’t go wrong with Turbo tax.
Date published: 2022-08-01
Rated 5 out of 5 by
jcriss from
nice job
Was fast and very easy to follow. Was able to get my information and refund fairly fast.
Date published: 2022-08-01
Rated 4 out of 5 by
Lapalma13 from
Turbotax is easy to use
Very helpful with the prompts and time efficient .
Date published: 2022-08-01
Rated 5 out of 5 by
Robin LEE1158 from
Turbo tax is great and the tax experts are so help
Dawn was great really educated me and I feel confident in my return.
All TurboTax® Offerings Reviews - Page 5744
Date published: 2022-07-31