TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is Great! I've been using TurboTax for the past 4 years and they never seem to disappoint me. Who needs to pay to get their taxes done when you can do them for free using TurboTax! Check them out if you haven't already. Thanks TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by from SO easy. SO helpful. Live support.. save hundreds! I've been using TurboTax for 8 years and have never had an issue until this year. The 1040 Schedule A for multiple mortgages was unavailable until late Feb. This was the IRS's fault, not TurboTax. I clicked on the friendly support icon and was live chatting in seconds. Very friendly and very personable. Three years ago I wanted to validate that I was using TurboTax correctly and went to a brick and mortar competitor. It took four hours and they wanted almost $600 to file. The refund matched my TurboTax work to the dollar. I will never go back. TurboTax is the only way to go.
Date published: 2022-02-28
Rated 5 out of 5 by from i love TurboTax.it is easy they make the process simple and they keep you informed
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy and seems to be getting better. Overall very easy to use, and seems to be getting easier as the years go by. It's the only way I want to file. However there are a couple areas for improvement: I have an HSA and high-deductible-health-plan and there was a question about my spouse's coverage where I wasn't clear if it meant she was the insured or just covered by the plan. Also this year I downgraded from Home & Business to Deluxe because I didn't have a Schedule C, but it still insisted on generating an 8895 form and carrying over the Schedule Cs, which I only saw in the Forms view. There was no acknowledgement of these unwanted forms while going through the process. It didn't seem to affect my taxes and I was able to delete the Schedule Cs in form view, but not the 8895 (it kept getting regenerated after deletion). So I gave up and left it in since as I mentioned, it didn't affect anything. I just didn't want to transmit any business forms since I didn't have a business last year. Also, some of the help topics in my desktop software pointed to instructions for using website filing, so they weren't relevant.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the Best My mom has used it for years and now I'm using it. Even after comparing to other options out there, Turbo Tax is hands down the best regarding helpful tips and features.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing. Turbo tax is very easy and very understandable to read.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I love tax turbo and I appreciate all the help. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Peasy First time ever doing my taxes and it was so easy!!
Date published: 2022-02-28
Rated 4 out of 5 by from Tax is great and easy to use. I didn't talk to anyone. I did it myself and it was very easy to do. Im using Turbotax next year.
Date published: 2022-02-28
Rated 1 out of 5 by from Attrocious How when I am only entering W-2's is this not free? Makes zero sense and the so called "tax experts" were no help at all.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5712
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Great! I've been using TurboTax for the past 4 years and they never seem to disappoint me. Who needs to pay to get their taxes done when you can do them for free using TurboTax! Check them out if you haven't already. Thanks TurboTax!
Date published: 2022-02-28
Rated 5 out of 5 by from SO easy. SO helpful. Live support.. save hundreds! I've been using TurboTax for 8 years and have never had an issue until this year. The 1040 Schedule A for multiple mortgages was unavailable until late Feb. This was the IRS's fault, not TurboTax. I clicked on the friendly support icon and was live chatting in seconds. Very friendly and very personable. Three years ago I wanted to validate that I was using TurboTax correctly and went to a brick and mortar competitor. It took four hours and they wanted almost $600 to file. The refund matched my TurboTax work to the dollar. I will never go back. TurboTax is the only way to go.
Date published: 2022-02-28
Rated 5 out of 5 by from i love TurboTax.it is easy they make the process simple and they keep you informed
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy and seems to be getting better. Overall very easy to use, and seems to be getting easier as the years go by. It's the only way I want to file. However there are a couple areas for improvement: I have an HSA and high-deductible-health-plan and there was a question about my spouse's coverage where I wasn't clear if it meant she was the insured or just covered by the plan. Also this year I downgraded from Home & Business to Deluxe because I didn't have a Schedule C, but it still insisted on generating an 8895 form and carrying over the Schedule Cs, which I only saw in the Forms view. There was no acknowledgement of these unwanted forms while going through the process. It didn't seem to affect my taxes and I was able to delete the Schedule Cs in form view, but not the 8895 (it kept getting regenerated after deletion). So I gave up and left it in since as I mentioned, it didn't affect anything. I just didn't want to transmit any business forms since I didn't have a business last year. Also, some of the help topics in my desktop software pointed to instructions for using website filing, so they weren't relevant.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the Best My mom has used it for years and now I'm using it. Even after comparing to other options out there, Turbo Tax is hands down the best regarding helpful tips and features.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is amazing. Turbo tax is very easy and very understandable to read.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome I love tax turbo and I appreciate all the help. Thank you.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Peasy First time ever doing my taxes and it was so easy!!
Date published: 2022-02-28
Rated 4 out of 5 by from Tax is great and easy to use. I didn't talk to anyone. I did it myself and it was very easy to do. Im using Turbotax next year.
Date published: 2022-02-28
Rated 1 out of 5 by from Attrocious How when I am only entering W-2's is this not free? Makes zero sense and the so called "tax experts" were no help at all.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5712