TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax amazin Loved how easy this filing system is and it was beneficial to my tax breaks
Date published: 2023-03-22
Rated 1 out of 5 by from So Clueless and Scared I have used Turbo Tax in the Past and was happy and felt comfortable. This time around I am so lost and clueless. The site send me to the IRS page to pay my taxes, and I don't, I made a payment but don't know what next how do I pay the rest of the money I owe. Turbo Tax made me pay them first even before even finishing. They got there money for some kind of full service. I felt I got no service
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome but... I have been using TurboTax for years and love it. But the one MAJOR irk I have year over year is your importing of 1099-B info for short (uncovered) options trades. You MUST update your software please to accept sell dates that occur before buy dates. Otherwise we have to adjust every single trade's info and that takes HOURS! Plus, you only allow the posting of expired options for the long holder, not the short seller (sells to open) - PLEASE FIX!
Date published: 2023-03-22
Rated 5 out of 5 by from Aweso m e Well other than them telling me they were gonna charge me 100 price and then that charged me another and I had to call customer service to get Is it taken care of
Date published: 2023-03-22
Rated 5 out of 5 by from Tenacious Turbo Tax Turbo Tax made it quick and easy. They are able to assist with questions that you have along the way with all of the constant and continuous changes in the way we are taxed as Americans.
Date published: 2023-03-22
Rated 5 out of 5 by from My 2022 Tax Returns with Turbo Tax I've been using Turbo Tax for over 15 years! It's a great product, and I feel confident with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Satisfied first-time user Shirley was a great help and very patient with me. She conducted a thorough review of my state and federal return and, even though she wasn't able to lower my tax bill, I was confident after talking with her (for nearly an hour!) that I was paying the least amount possible! And all for free. . . thanks!
Date published: 2023-03-22
Rated 1 out of 5 by from Not worth the money I'm sad that I didn't get to hire a local tax person to do my taxes, so because of my laziness I had to fork over $180 for basically nothing. Planning ahead next time for sure.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is reliable, excellent customer service I'm giving this software 4 stars, only because I encountered issues while doing Schedule B. However, I greatly appreciated and enjoyed the excellent customer service provided by a live customer service representative, Alice who actually was engaging with me from the East Coast. She was so congenial and action oriented. Very grateful for her service, as I was about to be on my wit's end.
Date published: 2023-03-22
Rated 5 out of 5 by from Love TurboTax! We absolutely love Turbo Tax! The entire process is so simple for someone who owns their own small business. We come back year after year :)
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax amazin Loved how easy this filing system is and it was beneficial to my tax breaks
Date published: 2023-03-22
Rated 1 out of 5 by from So Clueless and Scared I have used Turbo Tax in the Past and was happy and felt comfortable. This time around I am so lost and clueless. The site send me to the IRS page to pay my taxes, and I don't, I made a payment but don't know what next how do I pay the rest of the money I owe. Turbo Tax made me pay them first even before even finishing. They got there money for some kind of full service. I felt I got no service
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome but... I have been using TurboTax for years and love it. But the one MAJOR irk I have year over year is your importing of 1099-B info for short (uncovered) options trades. You MUST update your software please to accept sell dates that occur before buy dates. Otherwise we have to adjust every single trade's info and that takes HOURS! Plus, you only allow the posting of expired options for the long holder, not the short seller (sells to open) - PLEASE FIX!
Date published: 2023-03-22
Rated 5 out of 5 by from Aweso m e Well other than them telling me they were gonna charge me 100 price and then that charged me another and I had to call customer service to get Is it taken care of
Date published: 2023-03-22
Rated 5 out of 5 by from Tenacious Turbo Tax Turbo Tax made it quick and easy. They are able to assist with questions that you have along the way with all of the constant and continuous changes in the way we are taxed as Americans.
Date published: 2023-03-22
Rated 5 out of 5 by from My 2022 Tax Returns with Turbo Tax I've been using Turbo Tax for over 15 years! It's a great product, and I feel confident with the filing process.
Date published: 2023-03-22
Rated 5 out of 5 by from Satisfied first-time user Shirley was a great help and very patient with me. She conducted a thorough review of my state and federal return and, even though she wasn't able to lower my tax bill, I was confident after talking with her (for nearly an hour!) that I was paying the least amount possible! And all for free. . . thanks!
Date published: 2023-03-22
Rated 1 out of 5 by from Not worth the money I'm sad that I didn't get to hire a local tax person to do my taxes, so because of my laziness I had to fork over $180 for basically nothing. Planning ahead next time for sure.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is reliable, excellent customer service I'm giving this software 4 stars, only because I encountered issues while doing Schedule B. However, I greatly appreciated and enjoyed the excellent customer service provided by a live customer service representative, Alice who actually was engaging with me from the East Coast. She was so congenial and action oriented. Very grateful for her service, as I was about to be on my wit's end.
Date published: 2023-03-22
Rated 5 out of 5 by from Love TurboTax! We absolutely love Turbo Tax! The entire process is so simple for someone who owns their own small business. We come back year after year :)
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5688