TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is Easy TurboTax has been very simple to use and has been very helpful to get all my tax needs done.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax program Very helpful way to prepare tax returns and generate returns online.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome I had a wonderful experience with TurboTax. TurboTax really helped a lot.
Date published: 2021-03-02
Rated 3 out of 5 by from Problems For 4 years I have had no problems, this year I got to a point where it stated there was an issue with my mortgage insurance or something and could not e-file, could not correct issue, also that there was a $40 charge fort paying upgrade fee from refund which was not mentioned. Frustrated I stopped for the day. Resumed next day from turbo tax email and the problems seem to have vanished, paid for upgrade with credit card. Hope I won't get charged twice
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome I did not need an expert, Turbo Tax practically files your taxes for you.
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by from Forcing me to upgrade has cost you my business everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by from love turbo tax great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is alright Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fairly easy to navigate. Online help was excellent. Overall a good experience. Will use again next year.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is Easy TurboTax has been very simple to use and has been very helpful to get all my tax needs done.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax program Very helpful way to prepare tax returns and generate returns online.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome I had a wonderful experience with TurboTax. TurboTax really helped a lot.
Date published: 2021-03-02
Rated 3 out of 5 by from Problems For 4 years I have had no problems, this year I got to a point where it stated there was an issue with my mortgage insurance or something and could not e-file, could not correct issue, also that there was a $40 charge fort paying upgrade fee from refund which was not mentioned. Frustrated I stopped for the day. Resumed next day from turbo tax email and the problems seem to have vanished, paid for upgrade with credit card. Hope I won't get charged twice
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome I did not need an expert, Turbo Tax practically files your taxes for you.
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by from Forcing me to upgrade has cost you my business everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by from love turbo tax great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is alright Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fairly easy to navigate. Online help was excellent. Overall a good experience. Will use again next year.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5688