TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Life Changes
Prior year tax prep
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Mir I from
TurboTax is Easy
TurboTax has been very simple to use and has been very helpful to get all my tax needs done.
Date published: 2021-03-02
Rated 5 out of 5 by
napeequa from
Turbo Tax program
Very helpful way to prepare tax returns and generate returns online.
Date published: 2021-03-02
Rated 5 out of 5 by
SavannaD from
Awesome
I had a wonderful experience with TurboTax. TurboTax really helped a lot.
Date published: 2021-03-02
Rated 3 out of 5 by
turtletoo from
Problems
For 4 years I have had no problems, this year I got to a point where it stated there was an issue with my mortgage insurance or something and could not e-file, could not correct issue, also that there was a $40 charge fort paying upgrade fee from refund which was not mentioned. Frustrated I stopped for the day. Resumed next day from turbo tax email and the problems seem to have vanished, paid for upgrade with credit card. Hope I won't get charged twice
Date published: 2021-03-02
Rated 5 out of 5 by
Viola72 from
Turbo Tax is Awesome
I did not need an expert, Turbo Tax practically files your taxes for you.
Date published: 2021-03-02
Rated 5 out of 5 by
Bacon Roger from
easy to use
I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by
Shadowwolf1978 from
Forcing me to upgrade has cost you my business
everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by
Donk84 from
love turbo tax
great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by
Sashas dad from
Turbo tax is alright
Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by
Louisville lady from
Turbo Tax is fairly easy to navigate.
Online help was excellent. Overall a good experience. Will use again next year.
All TurboTax® Offerings Reviews - Page 5688
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Mir I from
TurboTax is Easy
TurboTax has been very simple to use and has been very helpful to get all my tax needs done.
Date published: 2021-03-02
Rated 5 out of 5 by
napeequa from
Turbo Tax program
Very helpful way to prepare tax returns and generate returns online.
Date published: 2021-03-02
Rated 5 out of 5 by
SavannaD from
Awesome
I had a wonderful experience with TurboTax. TurboTax really helped a lot.
Date published: 2021-03-02
Rated 3 out of 5 by
turtletoo from
Problems
For 4 years I have had no problems, this year I got to a point where it stated there was an issue with my mortgage insurance or something and could not e-file, could not correct issue, also that there was a $40 charge fort paying upgrade fee from refund which was not mentioned. Frustrated I stopped for the day. Resumed next day from turbo tax email and the problems seem to have vanished, paid for upgrade with credit card. Hope I won't get charged twice
Date published: 2021-03-02
Rated 5 out of 5 by
Viola72 from
Turbo Tax is Awesome
I did not need an expert, Turbo Tax practically files your taxes for you.
Date published: 2021-03-02
Rated 5 out of 5 by
Bacon Roger from
easy to use
I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by
Shadowwolf1978 from
Forcing me to upgrade has cost you my business
everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by
Donk84 from
love turbo tax
great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by
Sashas dad from
Turbo tax is alright
Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by
Louisville lady from
Turbo Tax is fairly easy to navigate.
Online help was excellent. Overall a good experience. Will use again next year.
All TurboTax® Offerings Reviews - Page 5688
Date published: 2021-03-02