TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
maylayla from
Made what I thought would be difficult , easy
I thought it would be difficult with all the changes since my husband passed but Turbo tax walked me thru and it was much easier that I expected.
Date published: 2022-04-11
Rated 5 out of 5 by
Arie100 from
Easy
Nice and simple! I filed my taxes faster than ever before.
Date published: 2022-04-11
Rated 4 out of 5 by
Gixter750 from
Doing my taxes in my underware
Don't have to leave my home to do my taxes, and can stop and start anytime
Date published: 2022-04-11
Rated 1 out of 5 by
DMI2 from
Turbo Tax Premier
Have used Turbo Tax for years and have always loved the programs and the ease of doing taxes. However with the 2021 Premier Edition I experienced extremely long delays when entering W-2G data. Talked to customer service and they helped me find a quicker way to enter through forms section but still experienced many many issues.
Date published: 2022-04-11
Rated 5 out of 5 by
A GREAT PERSON from
Great
TURBO TAX IS MY TYPE OF PEOPLE YOUR PEOPLE ARE THE BEST THEY HAVE SUCH PATIANCE
Date published: 2022-04-11
Rated 3 out of 5 by
Tony Anandappa from
Turbo Tax is OK
I could not go back and change the sales tax for the car that I purchased last year. I went over the section several times but could not change it.
Date published: 2022-04-11
Rated 5 out of 5 by
AJ VJ from
TurboTax is Awesome!
I have been using TurboTax for years now. It is very user friendly and makes it easier to gather everything and file tax returns.
Date published: 2022-04-11
Rated 5 out of 5 by
DR DR from
Turbo Tax is pretty good
Almost everything went very smoothly, but I had a couple of problems with the TurboTax software. The first one was a freeze; the online help was no help. When I talked to a person, she helped me try different fixes and finally one fix worked. I managed to get past the second freeze-up trying some of the same remedies. I'll continue to use TurboTax in the future.
Date published: 2022-04-11
Rated 1 out of 5 by
crap123456789 from
Stay away at all cost
Completely incompetent help no matter how much you pay. Each person was more unhelpful than the last. They couldn't answer basic stock questions for taxes and did not provide any help. Works great when you have very simple taxes. Otherwise software is horrible and customer service even worse. I pulled in my 1099 directly from Robinhood and it required me to verify 200+ things prior to file. Customer service just said it was becuase I didn't pull directly, which I did. No other help despite paying for top product Turbotax offers.
Date published: 2022-04-11
Rated 5 out of 5 by
mojdak from
Excellent
I like it. Turbo tax helps me to file my tax easily.
All TurboTax® Offerings Reviews - Page 5643
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
maylayla from
Made what I thought would be difficult , easy
I thought it would be difficult with all the changes since my husband passed but Turbo tax walked me thru and it was much easier that I expected.
Date published: 2022-04-11
Rated 5 out of 5 by
Arie100 from
Easy
Nice and simple! I filed my taxes faster than ever before.
Date published: 2022-04-11
Rated 4 out of 5 by
Gixter750 from
Doing my taxes in my underware
Don't have to leave my home to do my taxes, and can stop and start anytime
Date published: 2022-04-11
Rated 1 out of 5 by
DMI2 from
Turbo Tax Premier
Have used Turbo Tax for years and have always loved the programs and the ease of doing taxes. However with the 2021 Premier Edition I experienced extremely long delays when entering W-2G data. Talked to customer service and they helped me find a quicker way to enter through forms section but still experienced many many issues.
Date published: 2022-04-11
Rated 5 out of 5 by
A GREAT PERSON from
Great
TURBO TAX IS MY TYPE OF PEOPLE YOUR PEOPLE ARE THE BEST THEY HAVE SUCH PATIANCE
Date published: 2022-04-11
Rated 3 out of 5 by
Tony Anandappa from
Turbo Tax is OK
I could not go back and change the sales tax for the car that I purchased last year. I went over the section several times but could not change it.
Date published: 2022-04-11
Rated 5 out of 5 by
AJ VJ from
TurboTax is Awesome!
I have been using TurboTax for years now. It is very user friendly and makes it easier to gather everything and file tax returns.
Date published: 2022-04-11
Rated 5 out of 5 by
DR DR from
Turbo Tax is pretty good
Almost everything went very smoothly, but I had a couple of problems with the TurboTax software. The first one was a freeze; the online help was no help. When I talked to a person, she helped me try different fixes and finally one fix worked. I managed to get past the second freeze-up trying some of the same remedies. I'll continue to use TurboTax in the future.
Date published: 2022-04-11
Rated 1 out of 5 by
crap123456789 from
Stay away at all cost
Completely incompetent help no matter how much you pay. Each person was more unhelpful than the last. They couldn't answer basic stock questions for taxes and did not provide any help. Works great when you have very simple taxes. Otherwise software is horrible and customer service even worse. I pulled in my 1099 directly from Robinhood and it required me to verify 200+ things prior to file. Customer service just said it was becuase I didn't pull directly, which I did. No other help despite paying for top product Turbotax offers.
Date published: 2022-04-11
Rated 5 out of 5 by
mojdak from
Excellent
I like it. Turbo tax helps me to file my tax easily.
All TurboTax® Offerings Reviews - Page 5643
Date published: 2022-04-11