TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Helpful, but sneaky This is very user friendly, the interface is really nice, and they do a great job of answering the questions you have. However, they try to get money from you as much as possible. I understand that this cite shouldn't be completely free, but I am frustrated I had to pay $80 to file my taxes. This is my first time doing this on my own, so maybe I don't know the average amount it costs to file taxes.
Date published: 2023-02-21
Rated 1 out of 5 by from False Information It told me I had to upgrade in order to file my taxes and it told me it would be $89 and charged me $129 it didn’t give me any other option to continue without paying
Date published: 2023-02-21
Rated 4 out of 5 by from I have had lots of luck with Turbotax I have used TurboTax for about 8 years. The platform is an awesome step-by-step guide to walk you through the process.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is awesome I was guided with expert advice and the service is outstanding.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy I love Turbotax. I just answer questions, enter the information and I have my taxes finished. I appreciate how my questions are answered immediately.
Date published: 2023-02-21
Rated 5 out of 5 by from I Love Turbo Tax I am glad I can file my taxes and have a digital history of them.
Date published: 2023-02-21
Rated 4 out of 5 by from Very easy to do by yourself. It was very easy to use and help you along the way.
Date published: 2023-02-21
Rated 5 out of 5 by from Fast and easy Finished my taxes in under 25 min! Faster then other tax services out there. My tax specialist david really was helpful and patient!
Date published: 2023-02-21
Rated 2 out of 5 by from Too many changes to the format Usually get an option up front to pick how I want to do my taxes (“Please guide me, I’ve never done this before” or “thanks, I can do this myself”) not this time. The format didn’t seem to be very user friendly and it also didn’t seem grammatically correct
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax is awesome Good experience with taxes from turbotax this year.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful, but sneaky This is very user friendly, the interface is really nice, and they do a great job of answering the questions you have. However, they try to get money from you as much as possible. I understand that this cite shouldn't be completely free, but I am frustrated I had to pay $80 to file my taxes. This is my first time doing this on my own, so maybe I don't know the average amount it costs to file taxes.
Date published: 2023-02-21
Rated 1 out of 5 by from False Information It told me I had to upgrade in order to file my taxes and it told me it would be $89 and charged me $129 it didn’t give me any other option to continue without paying
Date published: 2023-02-21
Rated 4 out of 5 by from I have had lots of luck with Turbotax I have used TurboTax for about 8 years. The platform is an awesome step-by-step guide to walk you through the process.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is awesome I was guided with expert advice and the service is outstanding.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy I love Turbotax. I just answer questions, enter the information and I have my taxes finished. I appreciate how my questions are answered immediately.
Date published: 2023-02-21
Rated 5 out of 5 by from I Love Turbo Tax I am glad I can file my taxes and have a digital history of them.
Date published: 2023-02-21
Rated 4 out of 5 by from Very easy to do by yourself. It was very easy to use and help you along the way.
Date published: 2023-02-21
Rated 5 out of 5 by from Fast and easy Finished my taxes in under 25 min! Faster then other tax services out there. My tax specialist david really was helpful and patient!
Date published: 2023-02-21
Rated 2 out of 5 by from Too many changes to the format Usually get an option up front to pick how I want to do my taxes (“Please guide me, I’ve never done this before” or “thanks, I can do this myself”) not this time. The format didn’t seem to be very user friendly and it also didn’t seem grammatically correct
Date published: 2023-02-21
Rated 4 out of 5 by from TurboTax is awesome Good experience with taxes from turbotax this year.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5619