TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Really helpful when filing, been filing with you guys for five years now!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy Filing We have used TT for years. We are always amazed at the ease of filing.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax is easy to follow and asks the right questions to fill in the forms you'll need for your return. One of my favorite features is the import - you won't have to type in all the details from your W-2's. Just enter the ID number, and Turbo Tax finds the W-2 and imports all the data. You also never need to use a calculator. You'll have control over your taxes and can see everything that is being done for you.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and even got some personalized service Very easy process this year, with nice customer service on top.
Date published: 2023-02-22
Rated 3 out of 5 by from More confusing than previous years Filing for 2022 tax year was much more confusing than previous years. It looked like I was being taken down rabbit holes and frequently had to 'Go back' to double check my choices. Additionally, Turbotax seems to have issues with combined statements from financial institutions; in my case Charles Schwab. It was like being caught in a 'Do' loop that I needed to repeat multiple times to ensure the correct information was transferred into Turbotax.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax review TurboTax works great for me I use TurboTax every year and I recommend everyone use : TurboTax
Date published: 2023-02-22
Rated 4 out of 5 by from Very convenient Turbo tax live was a very useful tool for getting taxes done this year. My expert was responsive and helpful. There were times when we were having a difficult time understanding each other, but we communicated clearly and were able to work it out.
Date published: 2023-02-22
Rated 5 out of 5 by from Outstanding and worth every penny I could never do this alone. I will continue to be a full service customer! I wish I could get Sara again. She was terrific!
Date published: 2023-02-22
Rated 5 out of 5 by from Love it I’m using turbo every time I file my tax return it’s quicker and easier
Date published: 2023-02-22
Rated 5 out of 5 by from turbo tax turbo tax was so easy to follow and the prompts to follow when you come across a tough spot and need more information, turbo was on it and gave great advice and told you exactly where to find items or who to call
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Really helpful when filing, been filing with you guys for five years now!
Date published: 2023-02-22
Rated 5 out of 5 by from Easy Filing We have used TT for years. We are always amazed at the ease of filing.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is Amazing! Turbo Tax is easy to follow and asks the right questions to fill in the forms you'll need for your return. One of my favorite features is the import - you won't have to type in all the details from your W-2's. Just enter the ID number, and Turbo Tax finds the W-2 and imports all the data. You also never need to use a calculator. You'll have control over your taxes and can see everything that is being done for you.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy and even got some personalized service Very easy process this year, with nice customer service on top.
Date published: 2023-02-22
Rated 3 out of 5 by from More confusing than previous years Filing for 2022 tax year was much more confusing than previous years. It looked like I was being taken down rabbit holes and frequently had to 'Go back' to double check my choices. Additionally, Turbotax seems to have issues with combined statements from financial institutions; in my case Charles Schwab. It was like being caught in a 'Do' loop that I needed to repeat multiple times to ensure the correct information was transferred into Turbotax.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax review TurboTax works great for me I use TurboTax every year and I recommend everyone use : TurboTax
Date published: 2023-02-22
Rated 4 out of 5 by from Very convenient Turbo tax live was a very useful tool for getting taxes done this year. My expert was responsive and helpful. There were times when we were having a difficult time understanding each other, but we communicated clearly and were able to work it out.
Date published: 2023-02-22
Rated 5 out of 5 by from Outstanding and worth every penny I could never do this alone. I will continue to be a full service customer! I wish I could get Sara again. She was terrific!
Date published: 2023-02-22
Rated 5 out of 5 by from Love it I’m using turbo every time I file my tax return it’s quicker and easier
Date published: 2023-02-22
Rated 5 out of 5 by from turbo tax turbo tax was so easy to follow and the prompts to follow when you come across a tough spot and need more information, turbo was on it and gave great advice and told you exactly where to find items or who to call
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5612