TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They were 100% They assured me through the whole stressful process!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax rocks Everything it promised to be-the only stumbling block is at the very beginning where you need to certain to pick the correct method for free filing. It was quick and easy
Date published: 2022-02-28
Rated 1 out of 5 by from GREAT Quick and easy to use. will recommend to family and friends
Date published: 2022-02-28
Rated 4 out of 5 by from Very helpful, but should anticipate & prefill more Generally happy, however I noticed it did not prefill some info properly, I used it last year but this year it asked if I received a state income tax refund, it should have known. Two of my online downloads did not prefill all info provided either.
Date published: 2022-02-28
Rated 5 out of 5 by from Helps me feel confident filing on my own! Very thorough and educated me in credits I didn't know existed to maximize my return. Taxes can be confusing and TurboTax tries to simplify things to make it as easy as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from I was nice i am a person of few words and not very patience. but it was easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Longtime User Very Satisfied This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax 2022 Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by from Last year was cheaper and better Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from They were 100% They assured me through the whole stressful process!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax rocks Everything it promised to be-the only stumbling block is at the very beginning where you need to certain to pick the correct method for free filing. It was quick and easy
Date published: 2022-02-28
Rated 1 out of 5 by from GREAT Quick and easy to use. will recommend to family and friends
Date published: 2022-02-28
Rated 4 out of 5 by from Very helpful, but should anticipate & prefill more Generally happy, however I noticed it did not prefill some info properly, I used it last year but this year it asked if I received a state income tax refund, it should have known. Two of my online downloads did not prefill all info provided either.
Date published: 2022-02-28
Rated 5 out of 5 by from Helps me feel confident filing on my own! Very thorough and educated me in credits I didn't know existed to maximize my return. Taxes can be confusing and TurboTax tries to simplify things to make it as easy as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
Rated 5 out of 5 by from I was nice i am a person of few words and not very patience. but it was easy to use.
Date published: 2022-02-28
Rated 5 out of 5 by from Longtime User Very Satisfied This was the smoothest year so far that I've had filing with TurboTax Online Self-Employed. Since the system carries over our information each year and keeps the same format, we know what to expect and don't have to reinvent the wheel each time. They provide helpful information for each category in case there are questions along the way, so I haven't had to use customer service in the 7 years I've been using this version.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax 2022 Turbo Tax was great! I am very pleased with this experience after being disappointed with my tax preparer from last year. I'll be back next year!
Date published: 2022-02-28
Rated 2 out of 5 by from Last year was cheaper and better Very frustrated with this year's Premier product. Cannot easily return and make corrections w/o cycling through entire return. Also, and this is a question I have posted. WHY DO I NOT HAVE THE OPTION TO E-FILE MY MA RETURN? Please explain and correct so I don't have to print and mail a MA return. Also Turbotax generated Form 8606. While I do have a non-deductible IRA, I can;t find any entries I made that caused this form to be generated. Would like an explanation to this as well. Also, Turbotax has generated Form 8606. While I do have a non-deductible IRA, I cannot find any data I entered which caused this form to be generated. Please explain
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5585