TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from My Review - Personal & SCorp Wonderful as always, BUT frustrating when transferred to INTUIT site to make payments for software and eFiling. The pages "crop" of the buttons at the bottom of information and payment pages!! Same problem for years!! )-: Workaround this year was to "float" the system tray at the bottom of computer window....sigh SRM SanTechCo
Date published: 2022-09-16
Rated 4 out of 5 by from Excellent product I product was great, I have been using the product since 2004, so I'm very pleased.
Date published: 2022-09-16
Rated 5 out of 5 by from TurboTax has great support for any questions! Having a person to back us up every time we had a question filling out our taxes was such a peace of mind. Great experts with precise information!
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax Business is User Friendly! Very easy to navigate. Great product that I'll use in the future!
Date published: 2022-09-15
Rated 4 out of 5 by from 2021 Business Everything worked great until the end. There was an error on a part that wasnt required and there was no way to delete it. And the saving and printing kept going in loops due unclear instructions. Could be fixed and should be.
Date published: 2022-09-15
Rated 3 out of 5 by from Update Threw Error -- Caused me to buy again I have been using TurboTax for over 20 years. Murphy bite me this year. I waited to last minute to complete my small business return. When I came to use it after my extension in March, the update routine kept throwing me an error so I was unable to get into the program to finish my taxes. I could not find the CD I bought from Amazon, so I had to buy a completely new download version. A waste of $120 that I never should not have needed to pay. This would be a one-star except TurboTax has always worked well for me until now.
Date published: 2022-09-15
Rated 5 out of 5 by from great good, job thanks for being there when I needed help
Date published: 2022-09-15
Rated 5 out of 5 by from Easy and Quick! after the first year with TurboTax it is soooo easy!
Date published: 2022-09-15
Rated 1 out of 5 by from Poor Documentation on Amending 1120-S The expectation is that you click on amend return, select company, make changes and e-file the return. Instead you get a message that if you wish to amend a return you need to rename the original file then make changes. then it gives you a message that "you have no returns eligible for e-filing". If the software knows you are working on an amendment, it should make the backup copy and create a revised name and remove the flag that the return was files. It appears that you must print the return and mail it but, even under that method it gives you e-filing instructions in the print file and no directions on where to mail the return.
Date published: 2022-09-15
Rated 5 out of 5 by from Full service was great! Deep was very patient and helpful. Deep took the time to understand my unique requirements and provided guidance.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 55
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Review - Personal & SCorp Wonderful as always, BUT frustrating when transferred to INTUIT site to make payments for software and eFiling. The pages "crop" of the buttons at the bottom of information and payment pages!! Same problem for years!! )-: Workaround this year was to "float" the system tray at the bottom of computer window....sigh SRM SanTechCo
Date published: 2022-09-16
Rated 4 out of 5 by from Excellent product I product was great, I have been using the product since 2004, so I'm very pleased.
Date published: 2022-09-16
Rated 5 out of 5 by from TurboTax has great support for any questions! Having a person to back us up every time we had a question filling out our taxes was such a peace of mind. Great experts with precise information!
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax Business is User Friendly! Very easy to navigate. Great product that I'll use in the future!
Date published: 2022-09-15
Rated 4 out of 5 by from 2021 Business Everything worked great until the end. There was an error on a part that wasnt required and there was no way to delete it. And the saving and printing kept going in loops due unclear instructions. Could be fixed and should be.
Date published: 2022-09-15
Rated 3 out of 5 by from Update Threw Error -- Caused me to buy again I have been using TurboTax for over 20 years. Murphy bite me this year. I waited to last minute to complete my small business return. When I came to use it after my extension in March, the update routine kept throwing me an error so I was unable to get into the program to finish my taxes. I could not find the CD I bought from Amazon, so I had to buy a completely new download version. A waste of $120 that I never should not have needed to pay. This would be a one-star except TurboTax has always worked well for me until now.
Date published: 2022-09-15
Rated 5 out of 5 by from great good, job thanks for being there when I needed help
Date published: 2022-09-15
Rated 5 out of 5 by from Easy and Quick! after the first year with TurboTax it is soooo easy!
Date published: 2022-09-15
Rated 1 out of 5 by from Poor Documentation on Amending 1120-S The expectation is that you click on amend return, select company, make changes and e-file the return. Instead you get a message that if you wish to amend a return you need to rename the original file then make changes. then it gives you a message that "you have no returns eligible for e-filing". If the software knows you are working on an amendment, it should make the backup copy and create a revised name and remove the flag that the return was files. It appears that you must print the return and mail it but, even under that method it gives you e-filing instructions in the print file and no directions on where to mail the return.
Date published: 2022-09-15
Rated 5 out of 5 by from Full service was great! Deep was very patient and helpful. Deep took the time to understand my unique requirements and provided guidance.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 55