TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Forced me to buy Live premier Agent told me delete and restart the application which i spent 6 hours on. Essentially told me pay 100$ more or you have to start again. I didn't use the live feature and still had to pay.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is Wonderful ! It was very easy for my first time. a lot of help and tips along the way. I will be filing again with turbo tax
Date published: 2021-10-15
Rated 1 out of 5 by from Turbotax Sucks!!!!! The software cannot install nor can I e-file due to a minor bug with screen resolution. You need to fix this or else I will no longer use this software!!
Date published: 2021-10-15
Rated 3 out of 5 by from Good, but not great Federal flows well. State is clunky. I was in an interminable loop where my state return would not accept my payment made with extension. I entered on Federal. I entered it on state. But at the review time of the state it kept removing it. I had to print my return, manually enter the correct figures and mail everything. Incredibly annoying. I also could get it to handle the American Recovery Act credits correctly for my son, who is in his first year as an independent. Had to do his return manually has well. Worst part is the hour or two I spent trying to get Turbo Tax to handle it according to the tax law.
Date published: 2021-10-15
Rated 5 out of 5 by from Sweet sweet taxes The best thing about this is the online live chat you can get. this is basically going to the tax dude, never leaving the house. special thanks to Keith for helping me feel confident that my first foray into capital gains tax went smoothly. The man kept me laughing even though i owe money lol.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Wonderful now that Uber and Lyft have been updated. Really easy to use.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Software So easy to use and always asking the right questions
Date published: 2021-10-15
Rated 5 out of 5 by from easy to use we used no live experts and found the written explanations to work for us, Only negative is the length of time it takes to fill out the report,
Date published: 2021-10-15
Rated 5 out of 5 by from first time filer This was the first time to utilize the program by myself. I did utilize the help functions and they were good. I talked to several phone support experts and they were very helpful.
Date published: 2021-10-15
Rated 4 out of 5 by from TT again! TT gets the job done but every year there are quirks in the program which require extra research and corrections. By the October filing deadline one would think all of the bugs had been addressed. They never are.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 55
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Forced me to buy Live premier Agent told me delete and restart the application which i spent 6 hours on. Essentially told me pay 100$ more or you have to start again. I didn't use the live feature and still had to pay.
Date published: 2021-10-15
Rated 5 out of 5 by from Turbo Tax is Wonderful ! It was very easy for my first time. a lot of help and tips along the way. I will be filing again with turbo tax
Date published: 2021-10-15
Rated 1 out of 5 by from Turbotax Sucks!!!!! The software cannot install nor can I e-file due to a minor bug with screen resolution. You need to fix this or else I will no longer use this software!!
Date published: 2021-10-15
Rated 3 out of 5 by from Good, but not great Federal flows well. State is clunky. I was in an interminable loop where my state return would not accept my payment made with extension. I entered on Federal. I entered it on state. But at the review time of the state it kept removing it. I had to print my return, manually enter the correct figures and mail everything. Incredibly annoying. I also could get it to handle the American Recovery Act credits correctly for my son, who is in his first year as an independent. Had to do his return manually has well. Worst part is the hour or two I spent trying to get Turbo Tax to handle it according to the tax law.
Date published: 2021-10-15
Rated 5 out of 5 by from Sweet sweet taxes The best thing about this is the online live chat you can get. this is basically going to the tax dude, never leaving the house. special thanks to Keith for helping me feel confident that my first foray into capital gains tax went smoothly. The man kept me laughing even though i owe money lol.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Wonderful now that Uber and Lyft have been updated. Really easy to use.
Date published: 2021-10-15
Rated 5 out of 5 by from Awesome Software So easy to use and always asking the right questions
Date published: 2021-10-15
Rated 5 out of 5 by from easy to use we used no live experts and found the written explanations to work for us, Only negative is the length of time it takes to fill out the report,
Date published: 2021-10-15
Rated 5 out of 5 by from first time filer This was the first time to utilize the program by myself. I did utilize the help functions and they were good. I talked to several phone support experts and they were very helpful.
Date published: 2021-10-15
Rated 4 out of 5 by from TT again! TT gets the job done but every year there are quirks in the program which require extra research and corrections. By the October filing deadline one would think all of the bugs had been addressed. They never are.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 55