TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Still Easy to use and cost effective I used to hire a personal accountant to do my taxes. I save tons of money by following TurboTax's step by step processes to complete my taxes
Date published: 2022-03-05
Rated 5 out of 5 by from Daycare teacher I had a very good experience. We use Turbotax every year. This year we sold our coop apartment and needed a tax professional and the service was excellent.
Date published: 2022-03-05
Rated 5 out of 5 by from Would recommend to a friend Very easy to understand. All my questions were answered in a proper manner.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Carissa is excellent - kept me on track every step of the way. Very grateful to have an expert, who is professional, friendly and answered all my questions promptly. She made it very easy to file my taxes. Thank you!
Date published: 2022-03-05
Rated 5 out of 5 by from Painless tax preparation Should be able to talk to live preparer without upgrading!
Date published: 2022-03-05
Rated 3 out of 5 by from Extra Charges Turbotax really needs to stop adding additional cost after taxes are completed. We do all the work and at the end "you need to upgrade to file your taxes" which includes more money. Be upfront with your customers in the beginning and stop luring them in then hit them with additional fees.
Date published: 2022-03-05
Rated 5 out of 5 by from Thorough, Helpful Turbotax is thorough and easy to use. I'm self-employed and my return is fairly complex. You can stay on the surface and it will guide you through everything that might apply to you, and you can also get down into the forms themselves if you want to know for sure that everything is coming out like you expect it to.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Great We have used turbo tax the past 4 years. Easy to use! Walks you through everything!
Date published: 2022-03-05
Rated 5 out of 5 by from Very SatisfiedM My time spent having Turbo Tax perform my tax return was worth every penny and minute. I am certain I am getting the most out of my return and appreciate the responsiveness to my questions.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax - 3-5-22 Needed to find a form to correct - called and Teresa was excellent in assisting me.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5370
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still Easy to use and cost effective I used to hire a personal accountant to do my taxes. I save tons of money by following TurboTax's step by step processes to complete my taxes
Date published: 2022-03-05
Rated 5 out of 5 by from Daycare teacher I had a very good experience. We use Turbotax every year. This year we sold our coop apartment and needed a tax professional and the service was excellent.
Date published: 2022-03-05
Rated 5 out of 5 by from Would recommend to a friend Very easy to understand. All my questions were answered in a proper manner.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Carissa is excellent - kept me on track every step of the way. Very grateful to have an expert, who is professional, friendly and answered all my questions promptly. She made it very easy to file my taxes. Thank you!
Date published: 2022-03-05
Rated 5 out of 5 by from Painless tax preparation Should be able to talk to live preparer without upgrading!
Date published: 2022-03-05
Rated 3 out of 5 by from Extra Charges Turbotax really needs to stop adding additional cost after taxes are completed. We do all the work and at the end "you need to upgrade to file your taxes" which includes more money. Be upfront with your customers in the beginning and stop luring them in then hit them with additional fees.
Date published: 2022-03-05
Rated 5 out of 5 by from Thorough, Helpful Turbotax is thorough and easy to use. I'm self-employed and my return is fairly complex. You can stay on the surface and it will guide you through everything that might apply to you, and you can also get down into the forms themselves if you want to know for sure that everything is coming out like you expect it to.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Great We have used turbo tax the past 4 years. Easy to use! Walks you through everything!
Date published: 2022-03-05
Rated 5 out of 5 by from Very SatisfiedM My time spent having Turbo Tax perform my tax return was worth every penny and minute. I am certain I am getting the most out of my return and appreciate the responsiveness to my questions.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax - 3-5-22 Needed to find a form to correct - called and Teresa was excellent in assisting me.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5370