TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Wamikaba from
Awesome
Was amazing experience, easy, good value and communication was excellent
Date published: 2022-10-10
Rated 5 out of 5 by
Kenneth UR from
reliable and simple
I have been using turbo tax for 24 years. reliable and simple.
Date published: 2022-10-10
Rated 5 out of 5 by
Raymond Z from
Turbotax is great
I really enjoy to use Turbotax, it saves me money by filing tax return myself.
Date published: 2022-10-10
Rated 5 out of 5 by
FASinTX from
Impressive
I loathe doing my taxes. I usually pay someone to do them but this year I just needed to get them done ASAP. So I took a deep breath and dove in, bracing for a stressful, confusing, experience. It was the complete opposite. TurboTax made doing my taxes painless. It helped that I had all of my tax forms and records already scanned or downloaded. When I needed a specific form, like magic TurboTax uploaded the info and filled in all of the fields. At one point I had to use the live in-person support. That worked smoothly too.
Date published: 2022-10-10
Rated 4 out of 5 by
DrDrs from
Works well, but can be cumbersome
I like it, have used it for several years, but it can be cumbersome and time consuming at times. However, it works well and I have not had problems with the IRS since using it.
Date published: 2022-10-10
Rated 5 out of 5 by
This is me 2 from
Love Turbo Tax
Easy to use and informative. Always learn something new and makes me confident in my filing.
Date published: 2022-10-10
Rated 4 out of 5 by
GrumpyOldTarheel from
TurboTax is good if you have your needed records
It is nice that I can take as long as I need to hunt records. It is frustrating that some fields require an entry even where I want to leave them blank (unknown info). It would be convenient if while doing e-file the program would offer the previously entered credit card info for subsequent charges rather than requiring re-entry. Glad to see the downloading of vendor/investor records has improved.(didn't require as much manual entry this year)
Date published: 2022-10-10
Rated 1 out of 5 by
Tiffsmoney from
Never got my return and I want my return
I paid for 2020 / never received my return please help
Date published: 2022-10-10
Rated 2 out of 5 by
896jerry from
too many fees
fees should be up front. Get to the end and you have to pay for state and then filling fees.
Date published: 2022-10-10
Rated 5 out of 5 by
timmy4967 from
nic e
enjoyable will use again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
All TurboTax® Offerings Reviews - Page 5345
Date published: 2022-10-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Wamikaba from
Awesome
Was amazing experience, easy, good value and communication was excellent
Date published: 2022-10-10
Rated 5 out of 5 by
Kenneth UR from
reliable and simple
I have been using turbo tax for 24 years. reliable and simple.
Date published: 2022-10-10
Rated 5 out of 5 by
Raymond Z from
Turbotax is great
I really enjoy to use Turbotax, it saves me money by filing tax return myself.
Date published: 2022-10-10
Rated 5 out of 5 by
FASinTX from
Impressive
I loathe doing my taxes. I usually pay someone to do them but this year I just needed to get them done ASAP. So I took a deep breath and dove in, bracing for a stressful, confusing, experience. It was the complete opposite. TurboTax made doing my taxes painless. It helped that I had all of my tax forms and records already scanned or downloaded. When I needed a specific form, like magic TurboTax uploaded the info and filled in all of the fields. At one point I had to use the live in-person support. That worked smoothly too.
Date published: 2022-10-10
Rated 4 out of 5 by
DrDrs from
Works well, but can be cumbersome
I like it, have used it for several years, but it can be cumbersome and time consuming at times. However, it works well and I have not had problems with the IRS since using it.
Date published: 2022-10-10
Rated 5 out of 5 by
This is me 2 from
Love Turbo Tax
Easy to use and informative. Always learn something new and makes me confident in my filing.
Date published: 2022-10-10
Rated 4 out of 5 by
GrumpyOldTarheel from
TurboTax is good if you have your needed records
It is nice that I can take as long as I need to hunt records. It is frustrating that some fields require an entry even where I want to leave them blank (unknown info). It would be convenient if while doing e-file the program would offer the previously entered credit card info for subsequent charges rather than requiring re-entry. Glad to see the downloading of vendor/investor records has improved.(didn't require as much manual entry this year)
Date published: 2022-10-10
Rated 1 out of 5 by
Tiffsmoney from
Never got my return and I want my return
I paid for 2020 / never received my return please help
Date published: 2022-10-10
Rated 2 out of 5 by
896jerry from
too many fees
fees should be up front. Get to the end and you have to pay for state and then filling fees.
Date published: 2022-10-10
Rated 5 out of 5 by
timmy4967 from
nic e
enjoyable will use again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
All TurboTax® Offerings Reviews - Page 5345
Date published: 2022-10-10