TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
beutygal from
Was not a great experience this year
Turbo tax kept losing connection to their servers. Especially when attempting to pay for e-filing. Took an extra two hours to do taxes this year.
Date published: 2023-03-26
Rated 5 out of 5 by
SWP7 from
Very Easy and Friendly to Use
Filing process was very simple and straightforward while also being informative and helpful. Very easy to understand for someone who is relatively new to tax filing.
Date published: 2023-03-26
Rated 2 out of 5 by
Sad Mike from
turbotax scammmm
So much for turbotax being free, they make you get the deluxe version if you have to file for child care credits
Date published: 2023-03-26
Rated 3 out of 5 by
Bob 3000 from
Average
The program works very well. Charging $45 for a second state program when the original program costs about $65 is rather ridiculous. I may review other options for next year.
Date published: 2023-03-26
Rated 5 out of 5 by
Alves from
easy to use,
affordable and easy to use. Very self explanatory!
Date published: 2023-03-26
Rated 5 out of 5 by
MPhil23 from
EASY TO USE
This is my 8th year using Turbo Tax, and I wouldn't use any other service!
Date published: 2023-03-26
Rated 4 out of 5 by
Alberto25 from
Very easy to use, and helpful tips.
I appreciate how simple it is to use. And the help is easy to understand. Thank you.
Date published: 2023-03-26
Rated 3 out of 5 by
Diane123456789 from
Turbo tax not the most helpful
I had an IP PIN and have had one every year, but Turbo tax let me submit all my taxes; get them rejected; and then still not take me to the place to put in the pin. Same for some other things . . . it feels like the software is getting less useful instead of learning from previous years.
Date published: 2023-03-26
Rated 5 out of 5 by
Greg310 from
Love turbotax
I talked to a live representative, and the experience was very successful. Very friendly staff, and fixed my issue immediately...thank you
Date published: 2023-03-26
Rated 5 out of 5 by
Awesome 1234 from
Awesome
Awesome Awe someA wes omeA weso meAwesomeAwesomeAwes ome
All TurboTax® Offerings Reviews - Page 5345
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
beutygal from
Was not a great experience this year
Turbo tax kept losing connection to their servers. Especially when attempting to pay for e-filing. Took an extra two hours to do taxes this year.
Date published: 2023-03-26
Rated 5 out of 5 by
SWP7 from
Very Easy and Friendly to Use
Filing process was very simple and straightforward while also being informative and helpful. Very easy to understand for someone who is relatively new to tax filing.
Date published: 2023-03-26
Rated 2 out of 5 by
Sad Mike from
turbotax scammmm
So much for turbotax being free, they make you get the deluxe version if you have to file for child care credits
Date published: 2023-03-26
Rated 3 out of 5 by
Bob 3000 from
Average
The program works very well. Charging $45 for a second state program when the original program costs about $65 is rather ridiculous. I may review other options for next year.
Date published: 2023-03-26
Rated 5 out of 5 by
Alves from
easy to use,
affordable and easy to use. Very self explanatory!
Date published: 2023-03-26
Rated 5 out of 5 by
MPhil23 from
EASY TO USE
This is my 8th year using Turbo Tax, and I wouldn't use any other service!
Date published: 2023-03-26
Rated 4 out of 5 by
Alberto25 from
Very easy to use, and helpful tips.
I appreciate how simple it is to use. And the help is easy to understand. Thank you.
Date published: 2023-03-26
Rated 3 out of 5 by
Diane123456789 from
Turbo tax not the most helpful
I had an IP PIN and have had one every year, but Turbo tax let me submit all my taxes; get them rejected; and then still not take me to the place to put in the pin. Same for some other things . . . it feels like the software is getting less useful instead of learning from previous years.
Date published: 2023-03-26
Rated 5 out of 5 by
Greg310 from
Love turbotax
I talked to a live representative, and the experience was very successful. Very friendly staff, and fixed my issue immediately...thank you
Date published: 2023-03-26
Rated 5 out of 5 by
Awesome 1234 from
Awesome
Awesome Awe someA wes omeA weso meAwesomeAwesomeAwes ome
All TurboTax® Offerings Reviews - Page 5345
Date published: 2023-03-26