TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Charges Everywhere & Annoying Review Process I remember when TurboTax was free. Then it soon began charging but it was affordable. It seems like every year gets more and more expensive. There are now hidden fees everywhere. 2.5% to pay with a credit card? I remember when it was free and simple to just pay with your federal return. I hope TurboTax stops over-charging it's customers before it they all switch services. Also--why must you force people to review every page so many times over? Please make this process simpler.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax for people who will accept nothing but th If you want an easy, safe, and reliable way to get your biggest tax refund, then TurboTax is for you!
Date published: 2023-02-22
Rated 5 out of 5 by from Great first time experience This was a very great experience for this being my first time doing my taxs i recommend TurboTax to anyone
Date published: 2023-02-22
Rated 5 out of 5 by from Another year made super easy! I still love the easy navigation and format while filing, and the instant chat was super helpful and friendly.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Great Experience Easy to follow along. Easy to get answers. Had to speak assistant and she walked me thru my concerns.
Date published: 2023-02-22
Rated 1 out of 5 by from crud product that im forced to use due to lobbying Turbo tax lobbies so we have to use its crap software
Date published: 2023-02-22
Rated 5 out of 5 by from Helpful and knowledgeable Chris did a great job and walked us through preparing our tax documents. They were a little complicated this year from selling a business.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax made filing super easy! Thank you so much for the assistance! It was super easy. any time i had a question, someone was always there to explain. Made sense to even me. :) TYSM for making what could have been a nightmare, a absolute dream! :)
Date published: 2023-02-22
Rated 5 out of 5 by from very helpful very helpful with the step by step process i will recommend for others
Date published: 2023-02-22
Rated 5 out of 5 by from Nice and Easy Very straight forward process. This is my 3rd year using TurboTax, and filing taxes takes 10 minutes as a student with a part time job.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Charges Everywhere & Annoying Review Process I remember when TurboTax was free. Then it soon began charging but it was affordable. It seems like every year gets more and more expensive. There are now hidden fees everywhere. 2.5% to pay with a credit card? I remember when it was free and simple to just pay with your federal return. I hope TurboTax stops over-charging it's customers before it they all switch services. Also--why must you force people to review every page so many times over? Please make this process simpler.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax for people who will accept nothing but th If you want an easy, safe, and reliable way to get your biggest tax refund, then TurboTax is for you!
Date published: 2023-02-22
Rated 5 out of 5 by from Great first time experience This was a very great experience for this being my first time doing my taxs i recommend TurboTax to anyone
Date published: 2023-02-22
Rated 5 out of 5 by from Another year made super easy! I still love the easy navigation and format while filing, and the instant chat was super helpful and friendly.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax Great Experience Easy to follow along. Easy to get answers. Had to speak assistant and she walked me thru my concerns.
Date published: 2023-02-22
Rated 1 out of 5 by from crud product that im forced to use due to lobbying Turbo tax lobbies so we have to use its crap software
Date published: 2023-02-22
Rated 5 out of 5 by from Helpful and knowledgeable Chris did a great job and walked us through preparing our tax documents. They were a little complicated this year from selling a business.
Date published: 2023-02-22
Rated 5 out of 5 by from TurboTax made filing super easy! Thank you so much for the assistance! It was super easy. any time i had a question, someone was always there to explain. Made sense to even me. :) TYSM for making what could have been a nightmare, a absolute dream! :)
Date published: 2023-02-22
Rated 5 out of 5 by from very helpful very helpful with the step by step process i will recommend for others
Date published: 2023-02-22
Rated 5 out of 5 by from Nice and Easy Very straight forward process. This is my 3rd year using TurboTax, and filing taxes takes 10 minutes as a student with a part time job.
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5317