TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love using turbo tax! George was my live tax expert, he was great! i was so stressed out and he helped me get through it, he fixed all the issues
Date published: 2023-03-30
Rated 5 out of 5 by from easy and comprehensive It was much easier than expected. I had expected worse.
Date published: 2023-03-30
Rated 4 out of 5 by from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by from I had no option but to pay I had no option but to pay to file. The Free file isn't true
Date published: 2023-03-30
Rated 1 out of 5 by from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love using turbo tax! George was my live tax expert, he was great! i was so stressed out and he helped me get through it, he fixed all the issues
Date published: 2023-03-30
Rated 5 out of 5 by from easy and comprehensive It was much easier than expected. I had expected worse.
Date published: 2023-03-30
Rated 4 out of 5 by from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by from I had no option but to pay I had no option but to pay to file. The Free file isn't true
Date published: 2023-03-30
Rated 1 out of 5 by from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5304