TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by JaeJae240 from Love using turbo tax! George was my live tax expert, he was great! i was so stressed out and he helped me get through it, he fixed all the issues
Date published: 2023-03-30
Rated 5 out of 5 by NEWDC from easy and comprehensive It was much easier than expected. I had expected worse.
Date published: 2023-03-30
Rated 4 out of 5 by Kitt2023 from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by Kprime93 from I had no option but to pay I had no option but to pay to file. The Free file isn't true
Date published: 2023-03-30
Rated 1 out of 5 by KaraN28202 from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by TommyAnna from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by LABC from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by AHN13 from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by Natflower from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by MKMichigan2023 from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
All TurboTax® Offerings Reviews - Page 5304
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by JaeJae240 from Love using turbo tax! George was my live tax expert, he was great! i was so stressed out and he helped me get through it, he fixed all the issues
Date published: 2023-03-30
Rated 5 out of 5 by NEWDC from easy and comprehensive It was much easier than expected. I had expected worse.
Date published: 2023-03-30
Rated 4 out of 5 by Kitt2023 from We love turbo tax been using it for years! whenever there is a problem with my taxes turbotax knows excatly what is wrong and helps me fix it.
Date published: 2023-03-30
Rated 1 out of 5 by Kprime93 from I had no option but to pay I had no option but to pay to file. The Free file isn't true
Date published: 2023-03-30
Rated 1 out of 5 by KaraN28202 from Unable to remove Premium- overpaid Premium was added to my account even though I did not request it. I contacted Customer Support who said this was a complaint of a lot of people but didn't know how to remove it other than me starting over again and potentially having it happen again. I have a newborn at home and this takes me away from caring for her.
Date published: 2023-03-30
Rated 5 out of 5 by TommyAnna from Helpful Accurate and precise; have been using for several years now.
Date published: 2023-03-30
Rated 4 out of 5 by LABC from Awesome Always is spaces for improvement. After accepting the use of my information look like it was stock. i have to select manually to faille. But the rest was Awesome.
Date published: 2023-03-30
Rated 5 out of 5 by AHN13 from Turbotax Live Full Service Had a quick and easy experience with the full live service of Turbotax. I was connected to my tax expert, Robert, promptly, even on a late Sunday night and he proceeded to diligently do my taxes making sure everything was correct. I had a somewhat complex tax situation and Robert was able to figure it out and file accurately and quickly. Overall had a great experience and the turnaround time was a total of 4 days. I would recommend this to others, though it was a tad bit on the expensive side.
Date published: 2023-03-30
Rated 5 out of 5 by Natflower from Fast and easy Very easy to use. Did it in under 30 minutes will use it again next year
Date published: 2023-03-30
Rated 4 out of 5 by MKMichigan2023 from Turbo Tax is great but... I've used TurboTax before and am a fan. But this time there were additional costs that showed up when I went to finish up my filing that were over a $100 more than what I originally selected. I wasn't able to navigate and troubleshoot why the system opted me into a plan that I didn't choose. I may not file with TurboTax next year.
All TurboTax® Offerings Reviews - Page 5304
Date published: 2023-03-30