TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 1 out of 5 by from Continuous rejections electronic submittal by IRS Unreliable product not recommended. Tax transmittal keep being rejected. Only resolution offered by Customer Service is "print and mail".
Date published: 2021-05-19
Rated 5 out of 5 by from thank you so much walked me thru everything very useful Turbo deluxe
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Step by step and if you mess they go back till you get it right
Date published: 2021-05-19
Rated 1 out of 5 by from Terrible. This was the worst and most expensive rip-off thing.
Date published: 2021-05-19
Rated 5 out of 5 by from Customer for Over 10 years Always updated. Company keeps adding new tools. Gets easier every year!
Date published: 2021-05-19
Rated 5 out of 5 by from Easy to use Software Great software to do taxes & they a have a good staff that knows taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from Love it Easy to file and easy to understand plus live help
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is awesome. Live expert was amazing. He helps me a lot. Thanks for helping me.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome ease to use good and ease best at all is free free free free free
Date published: 2021-05-18
Rated 1 out of 5 by from Enough is enough. The product gets worse each year I've been using TurboTax since the mid-1990's. Every year, the software provides less guidance and requires the user to look elsewhere for guidance. In the past, it used to ask us questions, then provide suggestions and explanations based upon our answers. Now it will ask something like: "which of the following accompanying forms do you need to file along with your return?" YOU TELL ME! Hey Turbotax-- go back and look at your software in the early 2000's. Do that! Next year we will be looking at other products. It's gotten to the point where it's worth making the jump.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 526
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Continuous rejections electronic submittal by IRS Unreliable product not recommended. Tax transmittal keep being rejected. Only resolution offered by Customer Service is "print and mail".
Date published: 2021-05-19
Rated 5 out of 5 by from thank you so much walked me thru everything very useful Turbo deluxe
Date published: 2021-05-19
Rated 5 out of 5 by from Easy Step by step and if you mess they go back till you get it right
Date published: 2021-05-19
Rated 1 out of 5 by from Terrible. This was the worst and most expensive rip-off thing.
Date published: 2021-05-19
Rated 5 out of 5 by from Customer for Over 10 years Always updated. Company keeps adding new tools. Gets easier every year!
Date published: 2021-05-19
Rated 5 out of 5 by from Easy to use Software Great software to do taxes & they a have a good staff that knows taxes.
Date published: 2021-05-19
Rated 5 out of 5 by from Love it Easy to file and easy to understand plus live help
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is awesome. Live expert was amazing. He helps me a lot. Thanks for helping me.
Date published: 2021-05-18
Rated 5 out of 5 by from awesome ease to use good and ease best at all is free free free free free
Date published: 2021-05-18
Rated 1 out of 5 by from Enough is enough. The product gets worse each year I've been using TurboTax since the mid-1990's. Every year, the software provides less guidance and requires the user to look elsewhere for guidance. In the past, it used to ask us questions, then provide suggestions and explanations based upon our answers. Now it will ask something like: "which of the following accompanying forms do you need to file along with your return?" YOU TELL ME! Hey Turbotax-- go back and look at your software in the early 2000's. Do that! Next year we will be looking at other products. It's gotten to the point where it's worth making the jump.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 526