TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from TurboTax does it again! I always appreciate the ease and care taken by TurboTax.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy! Such an easy tax website, helps you through everything and is simple! perfect for people who need alot done and beginners!
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax was great It was pretty straight forward the only thing i didnt like was the so called live chat which was not live it was automated responses so i had to wait on avg. 20 to 40 mins for a phone call to get an answer to finish my filing. you should have live agents online
Date published: 2021-03-02
Rated 3 out of 5 by from Deluxe Cost TurboTax is great until you have to upgrade to a different filing edition and they make you pay $150 after everything is said and done. Please work on that. There should have been a discount code or some type of waiver we are in the middle of pandemic
Date published: 2021-03-02
Rated 5 out of 5 by from It's great The expert was very helpful. She stayed on the phone with me and helped me through my most complicated tax return to date!
Date published: 2021-03-02
Rated 1 out of 5 by from Inefficient repeatable data asks and anomalies Got stuck in what appears to me a SW error loop of repeat asks that kept changing. Repeated requests for same data. File not accepted by IRS electronically for "inherited IRA" yet no box anywhere checked implied inherited IRA. I think there are SW flaws. I think it'll be faster to do it myself next year.
Date published: 2021-03-02
Rated 3 out of 5 by from It’s a good program I dealt with three of your Associate, the last one, a guy based in Jacksonville Florida was fantastic
Date published: 2021-03-02
Rated 5 out of 5 by from Judy was so helpful, efficient and knowledgable Had a problem with how much Turbotax was charging me and Judy was so easy to work with and efficient and really knew what to do quickly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was very helpful I liked that it gave me all the information I needed. I was able to chat live and all of my questions were answered. It also gave me more options and let me be more detailed than TaxAct, which allowed me a refund, instead of having to pay.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome! amazing!! great service super happy love turbox wow
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5201
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax does it again! I always appreciate the ease and care taken by TurboTax.
Date published: 2021-03-02
Rated 5 out of 5 by from So easy! Such an easy tax website, helps you through everything and is simple! perfect for people who need alot done and beginners!
Date published: 2021-03-02
Rated 4 out of 5 by from turbo tax was great It was pretty straight forward the only thing i didnt like was the so called live chat which was not live it was automated responses so i had to wait on avg. 20 to 40 mins for a phone call to get an answer to finish my filing. you should have live agents online
Date published: 2021-03-02
Rated 3 out of 5 by from Deluxe Cost TurboTax is great until you have to upgrade to a different filing edition and they make you pay $150 after everything is said and done. Please work on that. There should have been a discount code or some type of waiver we are in the middle of pandemic
Date published: 2021-03-02
Rated 5 out of 5 by from It's great The expert was very helpful. She stayed on the phone with me and helped me through my most complicated tax return to date!
Date published: 2021-03-02
Rated 1 out of 5 by from Inefficient repeatable data asks and anomalies Got stuck in what appears to me a SW error loop of repeat asks that kept changing. Repeated requests for same data. File not accepted by IRS electronically for "inherited IRA" yet no box anywhere checked implied inherited IRA. I think there are SW flaws. I think it'll be faster to do it myself next year.
Date published: 2021-03-02
Rated 3 out of 5 by from It’s a good program I dealt with three of your Associate, the last one, a guy based in Jacksonville Florida was fantastic
Date published: 2021-03-02
Rated 5 out of 5 by from Judy was so helpful, efficient and knowledgable Had a problem with how much Turbotax was charging me and Judy was so easy to work with and efficient and really knew what to do quickly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was very helpful I liked that it gave me all the information I needed. I was able to chat live and all of my questions were answered. It also gave me more options and let me be more detailed than TaxAct, which allowed me a refund, instead of having to pay.
Date published: 2021-03-02
Rated 5 out of 5 by from awesome! amazing!! great service super happy love turbox wow
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5201