TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Robert X from
TurboTax could not properly handle all our income
We have Canadian Private Defined Benefit Pension with monthly periodic payments, 15% Canadian Tax withheld per the US/Canada agreement and should get a tax credit for the 15% Canada withheld. This all comes on form NR4 form that is NOT supported by Turbo Tax and NOWHERE does Turbo tax address the NR4 for a PRIVATE DB Pension and how to report and receive the credit for tax paid to Canada per the Treaty. I had to force it in and do not think we receive the credit we are due for the 15% paid to Canada. This is not that uncommon for Canadians of dual citizenship that have private (I am not talking about Canada Pension or Old Age pension from Canada that are NOT private but are gov, you do cover those I think, but not a private employer's pension plan with monthly payments, ie a defined benefit pension.
Date published: 2022-04-18
Rated 2 out of 5 by
noles2022 from
gotten toooooo expensive
great tool but just like everything else they are taking everything they can
Date published: 2022-04-18
Rated 5 out of 5 by
Jeanette16 from
Retiree
The process seems to get easier every year. I highly recommend this product.
Date published: 2022-04-18
Rated 5 out of 5 by
Kendo1111 from
TurboTax is easy to use.
I was pretty much told "Do your taxes" and nothing else but I figured it all out easily on my own using TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by
Westbound from
Very EZ to follow
I did the taxes by myself just need your documents in order.
Date published: 2022-04-18
Rated 3 out of 5 by
FUQUEmii from
Sure...
simple enough except for the bull feces interrogation and marketing
Date published: 2022-04-18
Rated 5 out of 5 by
majiklein from
i had one slight problem and i hope i fixed it.
keeps asking me to upgrade. not sure why because i dont need to with mine.
Date published: 2022-04-18
Rated 5 out of 5 by
Cvarner610 from
Turbo tax great!
Very easy to use and customer service helped me understand everything..
Date published: 2022-04-18
Rated 1 out of 5 by
gfbaker from
Years 2020, 2019, 2018 do NOT work in WIN 11
Pathetic. Look online to see all who've been struggling for months. Unbelievable the lack of support. Why not just fix - or - be upfront & have techs just clearly say 'we know but have decided we can't spare resources to fix" (i.e. find a WIN 10 machine)
Date published: 2022-04-18
Rated 5 out of 5 by
OklaRado from
Turbo Tax is the best
Been using Turbo Tax for years. Easy to use and file
All TurboTax® Offerings Reviews - Page 5196
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Robert X from
TurboTax could not properly handle all our income
We have Canadian Private Defined Benefit Pension with monthly periodic payments, 15% Canadian Tax withheld per the US/Canada agreement and should get a tax credit for the 15% Canada withheld. This all comes on form NR4 form that is NOT supported by Turbo Tax and NOWHERE does Turbo tax address the NR4 for a PRIVATE DB Pension and how to report and receive the credit for tax paid to Canada per the Treaty. I had to force it in and do not think we receive the credit we are due for the 15% paid to Canada. This is not that uncommon for Canadians of dual citizenship that have private (I am not talking about Canada Pension or Old Age pension from Canada that are NOT private but are gov, you do cover those I think, but not a private employer's pension plan with monthly payments, ie a defined benefit pension.
Date published: 2022-04-18
Rated 2 out of 5 by
noles2022 from
gotten toooooo expensive
great tool but just like everything else they are taking everything they can
Date published: 2022-04-18
Rated 5 out of 5 by
Jeanette16 from
Retiree
The process seems to get easier every year. I highly recommend this product.
Date published: 2022-04-18
Rated 5 out of 5 by
Kendo1111 from
TurboTax is easy to use.
I was pretty much told "Do your taxes" and nothing else but I figured it all out easily on my own using TurboTax.
Date published: 2022-04-18
Rated 5 out of 5 by
Westbound from
Very EZ to follow
I did the taxes by myself just need your documents in order.
Date published: 2022-04-18
Rated 3 out of 5 by
FUQUEmii from
Sure...
simple enough except for the bull feces interrogation and marketing
Date published: 2022-04-18
Rated 5 out of 5 by
majiklein from
i had one slight problem and i hope i fixed it.
keeps asking me to upgrade. not sure why because i dont need to with mine.
Date published: 2022-04-18
Rated 5 out of 5 by
Cvarner610 from
Turbo tax great!
Very easy to use and customer service helped me understand everything..
Date published: 2022-04-18
Rated 1 out of 5 by
gfbaker from
Years 2020, 2019, 2018 do NOT work in WIN 11
Pathetic. Look online to see all who've been struggling for months. Unbelievable the lack of support. Why not just fix - or - be upfront & have techs just clearly say 'we know but have decided we can't spare resources to fix" (i.e. find a WIN 10 machine)
Date published: 2022-04-18
Rated 5 out of 5 by
OklaRado from
Turbo Tax is the best
Been using Turbo Tax for years. Easy to use and file
All TurboTax® Offerings Reviews - Page 5196
Date published: 2022-04-18