TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax hidden forms Upon review of my tax forms it would be great if all forms are visible for review at final stages instead of having to dig through the forms tab to sort out the mess of unwanted items to be included.
Date published: 2023-03-27
Rated 4 out of 5 by from Works smooth Simple to work through. Lots of attempts at upsell, yuck.
Date published: 2023-03-27
Rated 2 out of 5 by from Tried to scam me. Easy to use, but they tried to charge me for a product I didn't use. Was forced to call and complain in order to get it refunded.
Date published: 2023-03-27
Rated 5 out of 5 by from I love using turbo tax I always have a good experience with Turbo tax.I don't use anyone else
Date published: 2023-03-27
Rated 5 out of 5 by from Really fast They were very polite very quick and also listen and observe
Date published: 2023-03-27
Rated 4 out of 5 by from all went well It took a bit longer then I thought. However I will know what is needed next year. Thank you
Date published: 2023-03-27
Rated 3 out of 5 by from fees to high now!!! last yer ill use turbo tax Too expensive when you can do it for free at the irs site and others
Date published: 2023-03-27
Rated 5 out of 5 by from done! quick and easy not hard to use I'm happy to get it done
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax gets the job done Used downloaded version of Premier, runs smoothly, good interface. Q&A section is comprehensive and easy to navigate. I still think they charge to much for the e-filing service on top of paying for a state module. Most people can likely get by with the free versions out there, but they take every opportunity to try and steer into a higher version that requires purchase.
Date published: 2023-03-27
Rated 5 out of 5 by from Love Turbotax I love using Turbotax and file every year, but it seems the upselling is getting a bit too much for additional services I didn't choose from the beginning. The upselling for additional protection and support is disruptive.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax hidden forms Upon review of my tax forms it would be great if all forms are visible for review at final stages instead of having to dig through the forms tab to sort out the mess of unwanted items to be included.
Date published: 2023-03-27
Rated 4 out of 5 by from Works smooth Simple to work through. Lots of attempts at upsell, yuck.
Date published: 2023-03-27
Rated 2 out of 5 by from Tried to scam me. Easy to use, but they tried to charge me for a product I didn't use. Was forced to call and complain in order to get it refunded.
Date published: 2023-03-27
Rated 5 out of 5 by from I love using turbo tax I always have a good experience with Turbo tax.I don't use anyone else
Date published: 2023-03-27
Rated 5 out of 5 by from Really fast They were very polite very quick and also listen and observe
Date published: 2023-03-27
Rated 4 out of 5 by from all went well It took a bit longer then I thought. However I will know what is needed next year. Thank you
Date published: 2023-03-27
Rated 3 out of 5 by from fees to high now!!! last yer ill use turbo tax Too expensive when you can do it for free at the irs site and others
Date published: 2023-03-27
Rated 5 out of 5 by from done! quick and easy not hard to use I'm happy to get it done
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax gets the job done Used downloaded version of Premier, runs smoothly, good interface. Q&A section is comprehensive and easy to navigate. I still think they charge to much for the e-filing service on top of paying for a state module. Most people can likely get by with the free versions out there, but they take every opportunity to try and steer into a higher version that requires purchase.
Date published: 2023-03-27
Rated 5 out of 5 by from Love Turbotax I love using Turbotax and file every year, but it seems the upselling is getting a bit too much for additional services I didn't choose from the beginning. The upselling for additional protection and support is disruptive.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5196