TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from poor integration betw personal and corp Cannot say until personal 1040 is done waitinggggggg
Date published: 2021-03-05
Rated 5 out of 5 by from TURBOTAX IS ASOME GREAT TO WORK XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Easy! I appreciate that Turbo Tax walks me through each and every step of filing my federal return including ensuring my deductions are maximized. I have used TT for seven years and will continue to use them in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from Love using Turbo Tax I've used Turbo for many years without any need for assistance. Instructions are very informative. The only uncertainty was in Michigan's use tax. I had to do some research on this before feeling comfortable enough to submit responses. It is irritating to constantly have to install updates each time I log back in. This should be optional.
Date published: 2021-03-05
Rated 5 out of 5 by from It is improving its quality Its quality is improving because it is now making the improvements recommended by its users. Keep it up.
Date published: 2021-03-05
Rated 4 out of 5 by from A lot of support info provided to do Bus Taxes. The software downloaded in min time. The application was easy to use and provided additional business info. There were some areas in the state tax section that was difficult to understand and address. Overall Okay.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS GREAT Turbo tax is very easy to follow, also, if you need help from an expert, they are very helpful
Date published: 2021-03-05
Rated 3 out of 5 by from Sometimes a Mystery It is not always clear what the software is doing and it is hard to get back to something and check it without going through the entire entry process. Also, I have a refund due from state and decided to have it applied to my estimated taxes but the program keeps telling me I am not due and refund.
Date published: 2021-03-05
Rated 5 out of 5 by from easy to use had been using for years - easy to use ... so far so good :)
Date published: 2021-03-05
Rated 2 out of 5 by from Turbo Tax has MAJOR problems Turbotax didn't recognize the 14-character number on one of my W-2s. I double checked with my employer/HR AND triple checked with my coworkers who also filed their taxes through Turbotax. They said they were able to resolve their problems by uploading their W-2 and so I didn't the same. Turbotax couldn't seem to fix the same issue they had for me when I tried to file. This system also replaced my employer's information with a previous employer's information that I didn't work for this year, nor had the W-2 for. MADE ABSOLUTELY NO SENSE! I called Tubotax specialists who hung up on me twice while I was on hold and then finally the last specialist said that the 14-character number was wrong, when it was not. They didn't help me resolve my problem and I'm super disappointed. I'm also still very confused about how to file by mail. This system has problems and it seems like the specialists don't know how to help people. Figure it out!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from poor integration betw personal and corp Cannot say until personal 1040 is done waitinggggggg
Date published: 2021-03-05
Rated 5 out of 5 by from TURBOTAX IS ASOME GREAT TO WORK XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Easy! I appreciate that Turbo Tax walks me through each and every step of filing my federal return including ensuring my deductions are maximized. I have used TT for seven years and will continue to use them in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from Love using Turbo Tax I've used Turbo for many years without any need for assistance. Instructions are very informative. The only uncertainty was in Michigan's use tax. I had to do some research on this before feeling comfortable enough to submit responses. It is irritating to constantly have to install updates each time I log back in. This should be optional.
Date published: 2021-03-05
Rated 5 out of 5 by from It is improving its quality Its quality is improving because it is now making the improvements recommended by its users. Keep it up.
Date published: 2021-03-05
Rated 4 out of 5 by from A lot of support info provided to do Bus Taxes. The software downloaded in min time. The application was easy to use and provided additional business info. There were some areas in the state tax section that was difficult to understand and address. Overall Okay.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS GREAT Turbo tax is very easy to follow, also, if you need help from an expert, they are very helpful
Date published: 2021-03-05
Rated 3 out of 5 by from Sometimes a Mystery It is not always clear what the software is doing and it is hard to get back to something and check it without going through the entire entry process. Also, I have a refund due from state and decided to have it applied to my estimated taxes but the program keeps telling me I am not due and refund.
Date published: 2021-03-05
Rated 5 out of 5 by from easy to use had been using for years - easy to use ... so far so good :)
Date published: 2021-03-05
Rated 2 out of 5 by from Turbo Tax has MAJOR problems Turbotax didn't recognize the 14-character number on one of my W-2s. I double checked with my employer/HR AND triple checked with my coworkers who also filed their taxes through Turbotax. They said they were able to resolve their problems by uploading their W-2 and so I didn't the same. Turbotax couldn't seem to fix the same issue they had for me when I tried to file. This system also replaced my employer's information with a previous employer's information that I didn't work for this year, nor had the W-2 for. MADE ABSOLUTELY NO SENSE! I called Tubotax specialists who hung up on me twice while I was on hold and then finally the last specialist said that the 14-character number was wrong, when it was not. They didn't help me resolve my problem and I'm super disappointed. I'm also still very confused about how to file by mail. This system has problems and it seems like the specialists don't know how to help people. Figure it out!
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5169