TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Missed PIN Info, too many ads!!! Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
Rated 4 out of 5 by from Ease of Use Workflow was great. Help documentation was really helpful It was pricey for Turbo tax Premium (especially i only have Federal not state tax)
Date published: 2023-03-26
Rated 5 out of 5 by from Very quick and east Anything that I got caught up on or confused was explained in an easy to read manner which made the process a lot easier than I thought it would be!
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent service Your experts are great they helped me out on several occasions..
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax makes it Simple! I've used TurboTax for over 3 years and it has made all my taxes pretty painless.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbo Tax Review My parents have used Turbo Tax, but I find that you charge entirely too much for simple returns.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Problems solved! My problem resulted from the screwy IRS taxforms. The live tax consultant was patient and helped me figure out what was confusing me. Excellent!
Date published: 2023-03-26
Rated 5 out of 5 by from superb software Have used it for 2 decades. Never a problem. Should allow native encryption to send over email so a receipient
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax online Super convenient to do online. We like the extra information and when we called for help, the helpers were helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Missed PIN Info, too many ads!!! Turbotax has gone down hill over the years. Too many adds, too expensive. And... it missed a mistake with my wife's PIN. Very disappointing performance.
Date published: 2023-03-26
Rated 3 out of 5 by from Some sections not so user-friendly Most uploaded tax forms need to be manually adjusted/fixed. No easy way to allocate refunds to next year's taxes. Foreign tax section difficult to deal with.
Date published: 2023-03-26
Rated 4 out of 5 by from Ease of Use Workflow was great. Help documentation was really helpful It was pricey for Turbo tax Premium (especially i only have Federal not state tax)
Date published: 2023-03-26
Rated 5 out of 5 by from Very quick and east Anything that I got caught up on or confused was explained in an easy to read manner which made the process a lot easier than I thought it would be!
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent service Your experts are great they helped me out on several occasions..
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax makes it Simple! I've used TurboTax for over 3 years and it has made all my taxes pretty painless.
Date published: 2023-03-26
Rated 3 out of 5 by from Turbo Tax Review My parents have used Turbo Tax, but I find that you charge entirely too much for simple returns.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 514