TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
bigoltits from
Easy, But fees are to high
It was very easy and simple to do my taxes on Turbo Tax. However, the final $149.00 fee seems to be high for not adding the Max option. A tax person is a little more than that.
Date published: 2022-03-04
Rated 5 out of 5 by
Tc27 from
Trubo tax was helpful
I loved Karri work she is the best help I would to let people know about her help
Date published: 2022-03-04
Rated 5 out of 5 by
Nate11210 from
Great job
Very easy to navigate with a pro behind you every step of the way!
Date published: 2022-03-04
Rated 1 out of 5 by
Dahlface14 from
Cant lookup my previous returns with desktop versi
My last computer broke so I lost the files that were stored on it so i dont have any copy of my previous returns. This seems like an issue they should have a fix for.
Date published: 2022-03-04
Rated 5 out of 5 by
Hita2019 from
Turbo Tax is a life saver
From my mess up on clicking one thing to the agent Felicity who helped walk me through the rest I felt confident and relieved that it gone done properly.
Date published: 2022-03-04
Rated 4 out of 5 by
Tea Party Time from
Good but not Great
The step by step instructions need to be more explicit. Questions need to very specific and not ambiguous. Don't assume the layman understands the lingo. For the 2nd year in a row the program got hung up over a simple IRA Conversion. It took 5 TT representatives and 4.5 hours on the telephone to correct the snafu. Makes me consider going back to a private accountant.
Date published: 2022-03-04
Rated 5 out of 5 by
Kg1022 from
Genuine intelligent communication
Mindful of time and my lack of knowledge in taxes. Communicated efficiently and timely. Very genuine, I liked his confidence. You could tell he enjoyed helping people. I like that
Date published: 2022-03-04
Rated 4 out of 5 by
KingArthur007 from
They are awesome indeed
The painful process of paying taxes has now one redeeming aspect and is that turbotax has made it simpler. The confidence with which one navigates through every one of the steps comes from the fact that they have managed to present only what matters to the customer. This saves us from reading hundreds of lines that do not even apply to our case, all the while communicating in a friendly optimistic manner the complexities of the law.
Date published: 2022-03-04
Rated 1 out of 5 by
NoMoreTurboNextYear from
Lots of bugs this year
I have been using TurboTax for over 10 years. This is the first time I encountered not only one bug in the software, but a couple of them. The Customer Service is useless. They are trained to read random "recipes". For one of the bugs, there was a clear case in which the state portion wasnt transferring the correct values from the Federal portion. The customer service insisted that I should install an anti-virus software.
Date published: 2022-03-04
Rated 5 out of 5 by
Terry Alaffa20 from
Awesome never lets me down
I always worry about doing my taxes but I been filling for 3 yrs with turbo and I cant thank them enough
All TurboTax® Offerings Reviews - Page 5130
Date published: 2022-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
bigoltits from
Easy, But fees are to high
It was very easy and simple to do my taxes on Turbo Tax. However, the final $149.00 fee seems to be high for not adding the Max option. A tax person is a little more than that.
Date published: 2022-03-04
Rated 5 out of 5 by
Tc27 from
Trubo tax was helpful
I loved Karri work she is the best help I would to let people know about her help
Date published: 2022-03-04
Rated 5 out of 5 by
Nate11210 from
Great job
Very easy to navigate with a pro behind you every step of the way!
Date published: 2022-03-04
Rated 1 out of 5 by
Dahlface14 from
Cant lookup my previous returns with desktop versi
My last computer broke so I lost the files that were stored on it so i dont have any copy of my previous returns. This seems like an issue they should have a fix for.
Date published: 2022-03-04
Rated 5 out of 5 by
Hita2019 from
Turbo Tax is a life saver
From my mess up on clicking one thing to the agent Felicity who helped walk me through the rest I felt confident and relieved that it gone done properly.
Date published: 2022-03-04
Rated 4 out of 5 by
Tea Party Time from
Good but not Great
The step by step instructions need to be more explicit. Questions need to very specific and not ambiguous. Don't assume the layman understands the lingo. For the 2nd year in a row the program got hung up over a simple IRA Conversion. It took 5 TT representatives and 4.5 hours on the telephone to correct the snafu. Makes me consider going back to a private accountant.
Date published: 2022-03-04
Rated 5 out of 5 by
Kg1022 from
Genuine intelligent communication
Mindful of time and my lack of knowledge in taxes. Communicated efficiently and timely. Very genuine, I liked his confidence. You could tell he enjoyed helping people. I like that
Date published: 2022-03-04
Rated 4 out of 5 by
KingArthur007 from
They are awesome indeed
The painful process of paying taxes has now one redeeming aspect and is that turbotax has made it simpler. The confidence with which one navigates through every one of the steps comes from the fact that they have managed to present only what matters to the customer. This saves us from reading hundreds of lines that do not even apply to our case, all the while communicating in a friendly optimistic manner the complexities of the law.
Date published: 2022-03-04
Rated 1 out of 5 by
NoMoreTurboNextYear from
Lots of bugs this year
I have been using TurboTax for over 10 years. This is the first time I encountered not only one bug in the software, but a couple of them. The Customer Service is useless. They are trained to read random "recipes". For one of the bugs, there was a clear case in which the state portion wasnt transferring the correct values from the Federal portion. The customer service insisted that I should install an anti-virus software.
Date published: 2022-03-04
Rated 5 out of 5 by
Terry Alaffa20 from
Awesome never lets me down
I always worry about doing my taxes but I been filling for 3 yrs with turbo and I cant thank them enough
All TurboTax® Offerings Reviews - Page 5130
Date published: 2022-03-04