TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from This version was much better than last year. The process was much better and smoother than last year.
Date published: 2023-04-01
Rated 2 out of 5 by from Not thrilled Not certain where I missed that I needed to pay additional fees for filing state taxes. This after purchasing the Premier edition. Talk about 'junk' fees. Will rethink how I file in 2023. The help I received as it related to a question was extremely time consuming - I was speaking for quite a while to a 'technician" - she could not or did not understand the question and information that I needed - it was quite a while before the call was handed over to a real tax expert. She was very helpful but there was a lot of time spent waiting to get to someone that could help me. This has been an exhaustive experience not to mention time consuming. I will rethink how I do this next year.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to prepare tax. You can follow the guide to step by step.
Date published: 2023-04-01
Rated 5 out of 5 by from Wonderfully Easy!! Very easy to do our taxes!! I will use it again and recommend!!
Date published: 2023-04-01
Rated 5 out of 5 by from Great to use.. It gives insight on information and gives plenty of opportunity to look over before submitting.
Date published: 2023-04-01
Rated 5 out of 5 by from excellent It was good. I had to talk to several assistants at turbo tax to resolve issues and they were very helpful
Date published: 2023-04-01
Rated 3 out of 5 by from TurboTax is not transparent The system should show the forms used to file the taxes as the return is proceeding. This process is not transparent.
Date published: 2023-04-01
Rated 5 out of 5 by from Never been disappointed by Turbo Tax I have used Turbo Tax for many years now and have never had an issue. I take my time and follow the recommendations with excellent results.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax makes is easy! It walks me through everything. It asks me all the questions a tax pro would ask and costs a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and practical I have used Turbo Tax for years. I may have questions at times, but i know i can find the answers (Learn more)
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This version was much better than last year. The process was much better and smoother than last year.
Date published: 2023-04-01
Rated 2 out of 5 by from Not thrilled Not certain where I missed that I needed to pay additional fees for filing state taxes. This after purchasing the Premier edition. Talk about 'junk' fees. Will rethink how I file in 2023. The help I received as it related to a question was extremely time consuming - I was speaking for quite a while to a 'technician" - she could not or did not understand the question and information that I needed - it was quite a while before the call was handed over to a real tax expert. She was very helpful but there was a lot of time spent waiting to get to someone that could help me. This has been an exhaustive experience not to mention time consuming. I will rethink how I do this next year.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to prepare tax. You can follow the guide to step by step.
Date published: 2023-04-01
Rated 5 out of 5 by from Wonderfully Easy!! Very easy to do our taxes!! I will use it again and recommend!!
Date published: 2023-04-01
Rated 5 out of 5 by from Great to use.. It gives insight on information and gives plenty of opportunity to look over before submitting.
Date published: 2023-04-01
Rated 5 out of 5 by from excellent It was good. I had to talk to several assistants at turbo tax to resolve issues and they were very helpful
Date published: 2023-04-01
Rated 3 out of 5 by from TurboTax is not transparent The system should show the forms used to file the taxes as the return is proceeding. This process is not transparent.
Date published: 2023-04-01
Rated 5 out of 5 by from Never been disappointed by Turbo Tax I have used Turbo Tax for many years now and have never had an issue. I take my time and follow the recommendations with excellent results.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax makes is easy! It walks me through everything. It asks me all the questions a tax pro would ask and costs a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy and practical I have used Turbo Tax for years. I may have questions at times, but i know i can find the answers (Learn more)
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5124