TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbotax is so easy to use! I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by from Tubo Tax has saved me much stress.So relieved! They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
Date published: 2022-03-04
Rated 1 out of 5 by from Not as Expected States 0 fee added deluxe on my tax and i did not choose that had to pay extra then i ever had to ! very disappointed
Date published: 2022-03-04
Rated 5 out of 5 by from Works well for me I love how it allows me to import data from brokerages without requiring me to search line by line for numbers. Like how it carries over credits and losses from previous years, seamlessly
Date published: 2022-03-04
Rated 4 out of 5 by from Good tax program that we have been using for years Fairly easy to use even with itemizing deductions and inputting investment info. Could use a better list for charitable deductions of items donated to Goodwill. Good instructions and Help function is useful.
Date published: 2022-03-04
Rated 5 out of 5 by from Brilliant Brilliant idea from Turbotax Team. More improvements.
Date published: 2022-03-04
Rated 5 out of 5 by from Shawn is great Everything was great Shawn was awesome hopefully I get her again next year
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax helped a lot I am confused when it comes to taxes. Turbo Tax walked me through it and explained questions, had a chat person to help and listed deductions.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Is Awesome TT gives me confidence that I am filing a "correct" return via its checks to ensure the correct information is entered per IRS/State rules.
Date published: 2022-03-04
Rated 3 out of 5 by from Disappointed with Turbo Tax Turbo Tax Deluxe was a disappointment for tax year 2021. The required updates were not ready until 3 March. Once the updates were received, specifically for the foreign tax credit associated with Form 1116 the program informed me that because there was a carryover credit from a previous year which required Schedule B the Turbo Tax software did not support being able to e-file either the Fed or State tax forms. The commentary within the software simply stated Form 1116 Schedule B would be available in a future product update. No mention of the timeframe thus you can only assume it will not be available for tax year 2021. Very disappointing given this would have been the first year in the past 30+ years that I would have received a refund and actually a sizable amount. I use this product to be able to e-file which increases the security of the transmission and reduces the timeframe to receive the refund. Given the COVID situation and the general state of the IRS this presents higher than normal risks to security and timeliness of processing. I also found that the import of financial data from the brokerage account did not transfer and/or integrate correctly causing me to manually input the financial date from the brokerage account statements. I have been using Turbo Tax for 20+ years and unfortunately the product has not matured. When I get the time I will be contacting customer service in an effort to get a refund for this years product.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5073
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is so easy to use! I have used Turbotax for 4 years now and it is so easy to use. It walks me through every step and ask questions that I would not even think of. I always get back more than I expect and am very satisfied with the return I get each year! I would recommend Turbo Tax to anyone I know!
Date published: 2022-03-04
Rated 5 out of 5 by from Tubo Tax has saved me much stress.So relieved! They kept in contact especially comforting to speak with a live agent who continued to walk me through a harrowing process.Thank You
Date published: 2022-03-04
Rated 1 out of 5 by from Not as Expected States 0 fee added deluxe on my tax and i did not choose that had to pay extra then i ever had to ! very disappointed
Date published: 2022-03-04
Rated 5 out of 5 by from Works well for me I love how it allows me to import data from brokerages without requiring me to search line by line for numbers. Like how it carries over credits and losses from previous years, seamlessly
Date published: 2022-03-04
Rated 4 out of 5 by from Good tax program that we have been using for years Fairly easy to use even with itemizing deductions and inputting investment info. Could use a better list for charitable deductions of items donated to Goodwill. Good instructions and Help function is useful.
Date published: 2022-03-04
Rated 5 out of 5 by from Brilliant Brilliant idea from Turbotax Team. More improvements.
Date published: 2022-03-04
Rated 5 out of 5 by from Shawn is great Everything was great Shawn was awesome hopefully I get her again next year
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax helped a lot I am confused when it comes to taxes. Turbo Tax walked me through it and explained questions, had a chat person to help and listed deductions.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax Is Awesome TT gives me confidence that I am filing a "correct" return via its checks to ensure the correct information is entered per IRS/State rules.
Date published: 2022-03-04
Rated 3 out of 5 by from Disappointed with Turbo Tax Turbo Tax Deluxe was a disappointment for tax year 2021. The required updates were not ready until 3 March. Once the updates were received, specifically for the foreign tax credit associated with Form 1116 the program informed me that because there was a carryover credit from a previous year which required Schedule B the Turbo Tax software did not support being able to e-file either the Fed or State tax forms. The commentary within the software simply stated Form 1116 Schedule B would be available in a future product update. No mention of the timeframe thus you can only assume it will not be available for tax year 2021. Very disappointing given this would have been the first year in the past 30+ years that I would have received a refund and actually a sizable amount. I use this product to be able to e-file which increases the security of the transmission and reduces the timeframe to receive the refund. Given the COVID situation and the general state of the IRS this presents higher than normal risks to security and timeliness of processing. I also found that the import of financial data from the brokerage account did not transfer and/or integrate correctly causing me to manually input the financial date from the brokerage account statements. I have been using Turbo Tax for 20+ years and unfortunately the product has not matured. When I get the time I will be contacting customer service in an effort to get a refund for this years product.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5073