TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Very helpful Kareem was quickthinking, courteous, and patient as we worked through the issues to be resolved.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome service Easy and fast with help if you need it. Also easy to navigate
Date published: 2021-03-24
Rated 5 out of 5 by from I love TurboTax The product specialist Savannah was a huge help. I appreciate all her guidance. Thank you!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is easy and efficient! I've used TurboTax for the last 6 years but had others do the filing for me. This year I completed everything on my own and it was easier than I ever expected!
Date published: 2021-03-24
Rated 1 out of 5 by from Not happy this year. There is a known issue with the activation code once you have already entered it one time. If you don't finish your taxes all at one time you could possibly have an issue with trying to get back in and do the "updates." It will ask for the activation code again and it won't take. I spoke with Customer Service and couldn't get anything they suggested to work. I found on the internet another user said to change the file name and take out the year on the file and change to XXXX and that was the only way to get it to work. I have used turbo tax for many years with no issues but next year I will most likely try another product so I don't have to deal with this issue again.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax, so good it makes me skeptical I don't know how they do it but the service they provide is a godsend. Fast, Easy and they actually have help toolbars that actually are substantive and help me understand why my refund is what it is. As a young person filing taxes, thank you TurboTax.
Date published: 2021-03-24
Rated 3 out of 5 by from it was overall helpful, but confusing at first. i paid the 30 bucks for turbo plus and didn't get any help from any live experts.
Date published: 2021-03-24
Rated 5 out of 5 by from Love the guidance and assistance! Absolutely marvelous. I couldn't ask for a better program to assist me with Taxes!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Filing Turbo Tax is quick and easy. I have used it for years as I have a simple return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Turbo Tax I have used TT for the last 10 + years. I enjoy the ease of answering all my tax-related question. Despite the cost, I am happy with service.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very helpful Kareem was quickthinking, courteous, and patient as we worked through the issues to be resolved.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome service Easy and fast with help if you need it. Also easy to navigate
Date published: 2021-03-24
Rated 5 out of 5 by from I love TurboTax The product specialist Savannah was a huge help. I appreciate all her guidance. Thank you!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is easy and efficient! I've used TurboTax for the last 6 years but had others do the filing for me. This year I completed everything on my own and it was easier than I ever expected!
Date published: 2021-03-24
Rated 1 out of 5 by from Not happy this year. There is a known issue with the activation code once you have already entered it one time. If you don't finish your taxes all at one time you could possibly have an issue with trying to get back in and do the "updates." It will ask for the activation code again and it won't take. I spoke with Customer Service and couldn't get anything they suggested to work. I found on the internet another user said to change the file name and take out the year on the file and change to XXXX and that was the only way to get it to work. I have used turbo tax for many years with no issues but next year I will most likely try another product so I don't have to deal with this issue again.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax, so good it makes me skeptical I don't know how they do it but the service they provide is a godsend. Fast, Easy and they actually have help toolbars that actually are substantive and help me understand why my refund is what it is. As a young person filing taxes, thank you TurboTax.
Date published: 2021-03-24
Rated 3 out of 5 by from it was overall helpful, but confusing at first. i paid the 30 bucks for turbo plus and didn't get any help from any live experts.
Date published: 2021-03-24
Rated 5 out of 5 by from Love the guidance and assistance! Absolutely marvelous. I couldn't ask for a better program to assist me with Taxes!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Filing Turbo Tax is quick and easy. I have used it for years as I have a simple return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Turbo Tax I have used TT for the last 10 + years. I enjoy the ease of answering all my tax-related question. Despite the cost, I am happy with service.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5052