TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
null from
Turbo Tax RocksA
Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by
Jerry Illinois from
TurboTax saved me $372.00!!!
I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by
MnM B from
Another Tax Season Done
Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by
Amy Perla 77 from
Very easy to use
Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by
KENNYJAG from
GOOD SOFTWARE
SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by
Breeze2025 from
Turbo Tax made something dreadful not seem so bad
I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
Rated 5 out of 5 by
wild hawgs from
Turbo tax is always the go to
simple, quick, and dependable. I will be using turbo tax 2023 because of retirement
Date published: 2023-03-30
Rated 5 out of 5 by
Jaylara from
User Friendly!
I like the live help made me feel confident in doing this process alone!
Date published: 2023-03-30
Rated 5 out of 5 by
NJZ1 from
I Recommend TurboTax
TurboTax is fast and easy to use, stores all information from prior years for easy access, and has many great help features.
Date published: 2023-03-30
Rated 1 out of 5 by
Escalated from
Forceful Upgrade to Premium
How dare Turbo Tax now take my legitimate stock and bonds confirmation! I’ve been to business school and accounting for a back for many years and they forced me to pay for premium access at the end of filing my taxes just to file but not correct or review any additional information. Turbo tax literally took all the information I entered as is was but forced me to upgrade just to make another $$. I’m going to shame you on social media and by word of mouth to ensure that no one else goes through this or uses your service. How dare you!!
All TurboTax® Offerings Reviews - Page 5002
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Turbo Tax RocksA
Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by
Jerry Illinois from
TurboTax saved me $372.00!!!
I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by
MnM B from
Another Tax Season Done
Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by
Amy Perla 77 from
Very easy to use
Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by
KENNYJAG from
GOOD SOFTWARE
SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by
Breeze2025 from
Turbo Tax made something dreadful not seem so bad
I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
Rated 5 out of 5 by
wild hawgs from
Turbo tax is always the go to
simple, quick, and dependable. I will be using turbo tax 2023 because of retirement
Date published: 2023-03-30
Rated 5 out of 5 by
Jaylara from
User Friendly!
I like the live help made me feel confident in doing this process alone!
Date published: 2023-03-30
Rated 5 out of 5 by
NJZ1 from
I Recommend TurboTax
TurboTax is fast and easy to use, stores all information from prior years for easy access, and has many great help features.
Date published: 2023-03-30
Rated 1 out of 5 by
Escalated from
Forceful Upgrade to Premium
How dare Turbo Tax now take my legitimate stock and bonds confirmation! I’ve been to business school and accounting for a back for many years and they forced me to pay for premium access at the end of filing my taxes just to file but not correct or review any additional information. Turbo tax literally took all the information I entered as is was but forced me to upgrade just to make another $$. I’m going to shame you on social media and by word of mouth to ensure that no one else goes through this or uses your service. How dare you!!
All TurboTax® Offerings Reviews - Page 5002
Date published: 2023-03-30