TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax RocksA Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax saved me $372.00!!! I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by from Another Tax Season Done Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy to use Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by from GOOD SOFTWARE SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax made something dreadful not seem so bad I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is always the go to simple, quick, and dependable. I will be using turbo tax 2023 because of retirement
Date published: 2023-03-30
Rated 5 out of 5 by from User Friendly! I like the live help made me feel confident in doing this process alone!
Date published: 2023-03-30
Rated 5 out of 5 by from I Recommend TurboTax TurboTax is fast and easy to use, stores all information from prior years for easy access, and has many great help features.
Date published: 2023-03-30
Rated 1 out of 5 by from Forceful Upgrade to Premium How dare Turbo Tax now take my legitimate stock and bonds confirmation! I’ve been to business school and accounting for a back for many years and they forced me to pay for premium access at the end of filing my taxes just to file but not correct or review any additional information. Turbo tax literally took all the information I entered as is was but forced me to upgrade just to make another $$. I’m going to shame you on social media and by word of mouth to ensure that no one else goes through this or uses your service. How dare you!!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax RocksA Sooooooo awesome, saved me so much money! Thank you, Turbo Tax!!!
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax saved me $372.00!!! I initially calculated my state tax return manually and used Turbo Tax for my federal return. Started second guessing myself before I mailed my state tax return. Went back to Turbo Tax and calculated my state income tax. I found I used an incorrect tax withheld amount during my manual calculations. Turbo Tax saved me $372.00
Date published: 2023-03-30
Rated 3 out of 5 by from Another Tax Season Done Honestly I found the process this year cumbersome. We had IRA distributions of overpayment due to increased AGI. While we figured it out, it was tough navigating Turbo Tax and we invested 15+ hours in addition to the prep time to complete our taxes. System seemed more difficult to navigate than I remember. Cost for Fed and 2 state returns ($278 - even tried to charge $58 for state tax return that wasn't required - was able to delete it but should be programmed to avoid it - annoying marketing schemes), it's now time to use professional tax services. Saving a few dollars isn't worth the time anymore.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy to use Self explanatory and very easy to use. I love the feature where you can log in and it will carry over all of your information.
Date published: 2023-03-30
Rated 5 out of 5 by from GOOD SOFTWARE SEEMED TO BE MUCH EASIER THIS YEAR. THANKYOU SO MUCH
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo Tax made something dreadful not seem so bad I got confused about how the disaster from Hurricane Ian would be treated, but the experts helped me get it done. I did not like the automated responses.
Date published: 2023-03-30
Rated 5 out of 5 by from Turbo tax is always the go to simple, quick, and dependable. I will be using turbo tax 2023 because of retirement
Date published: 2023-03-30
Rated 5 out of 5 by from User Friendly! I like the live help made me feel confident in doing this process alone!
Date published: 2023-03-30
Rated 5 out of 5 by from I Recommend TurboTax TurboTax is fast and easy to use, stores all information from prior years for easy access, and has many great help features.
Date published: 2023-03-30
Rated 1 out of 5 by from Forceful Upgrade to Premium How dare Turbo Tax now take my legitimate stock and bonds confirmation! I’ve been to business school and accounting for a back for many years and they forced me to pay for premium access at the end of filing my taxes just to file but not correct or review any additional information. Turbo tax literally took all the information I entered as is was but forced me to upgrade just to make another $$. I’m going to shame you on social media and by word of mouth to ensure that no one else goes through this or uses your service. How dare you!!
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5002