TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Its ok- Should be cheaper. Easy to follow but should be cheaper. Are able to also file 1099. Had no issues.
Date published: 2023-04-02
Rated 5 out of 5 by from User friendly I use them every year because they are so user friendly and informative.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very easy to use. TurboTax is very easy to use. Getting tax details from financial institutions are very easy.
Date published: 2023-04-02
Rated 4 out of 5 by from Great except fees without notification! I have used turbo tax since 2015 with great success prompting my return to services every year! The issues I run into are fees that occur when you accept "additional help/service" without explicitly informing the user that an additional fee will be incurred if accepted. I also know certain tax situations require an upgrade in services. If that tax situation is recognized by the TurboTax system, an explicit notification of the tax situation and the fee associated would be helpful. Aside from that, TurboTax is very user friendly, very educational and very reasonable.
Date published: 2023-04-02
Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
Rated 5 out of 5 by from Thankful for TURBOTAX! Easy and reliable. Easy to use year after year. Very convenient
Date published: 2023-04-02
Rated 5 out of 5 by from Why Tax Any Other Way? I've used TurboTax for many many years. I tried another online software and came back to TurboTax the next year for user friendliness. After starting a couple of side gig businesses, I went to an accountant thinking she could help me dodge any curve balls. TurboTax was more thorough and knowledgeable than the accountant and her tax preparer.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy, Great Service Used Turbotax for years now. Needed assistance this year. Hansel was my service provider and walked me through my tax filing with ease.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax used to be great. BUT NOT NOW i Used Turbo Tax for 20+ years. But This year they changed Drasticaly. CONSTANTLY asking for more money, IF not VERY CAREFUL you can hit button and ONLY at the very end you find out . AND NO ONE CAN HELP YOU!!!! You have to delete every thing and start over. THANK YOU 2023 TURBO TAX SOFWARE GENIUS.
Date published: 2023-04-02
Rated 5 out of 5 by from Expensive but worth it I had to file an amended return because of cryptocurrency errors. Easy to erase previous error and add the corrections. Amended returns were free to file.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4971
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Its ok- Should be cheaper. Easy to follow but should be cheaper. Are able to also file 1099. Had no issues.
Date published: 2023-04-02
Rated 5 out of 5 by from User friendly I use them every year because they are so user friendly and informative.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is very easy to use. TurboTax is very easy to use. Getting tax details from financial institutions are very easy.
Date published: 2023-04-02
Rated 4 out of 5 by from Great except fees without notification! I have used turbo tax since 2015 with great success prompting my return to services every year! The issues I run into are fees that occur when you accept "additional help/service" without explicitly informing the user that an additional fee will be incurred if accepted. I also know certain tax situations require an upgrade in services. If that tax situation is recognized by the TurboTax system, an explicit notification of the tax situation and the fee associated would be helpful. Aside from that, TurboTax is very user friendly, very educational and very reasonable.
Date published: 2023-04-02
Rated 4 out of 5 by from Great ... almost ... Experience was typically positive, concise and simple. However, the final submit pages did NOT scroll which made submission irritating ... especially so close to the finish line. Other than that, I'm headed for a glass of vino! Another year done! Another return secured.
Date published: 2023-04-02
Rated 5 out of 5 by from Thankful for TURBOTAX! Easy and reliable. Easy to use year after year. Very convenient
Date published: 2023-04-02
Rated 5 out of 5 by from Why Tax Any Other Way? I've used TurboTax for many many years. I tried another online software and came back to TurboTax the next year for user friendliness. After starting a couple of side gig businesses, I went to an accountant thinking she could help me dodge any curve balls. TurboTax was more thorough and knowledgeable than the accountant and her tax preparer.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy, Great Service Used Turbotax for years now. Needed assistance this year. Hansel was my service provider and walked me through my tax filing with ease.
Date published: 2023-04-02
Rated 2 out of 5 by from Turbo Tax used to be great. BUT NOT NOW i Used Turbo Tax for 20+ years. But This year they changed Drasticaly. CONSTANTLY asking for more money, IF not VERY CAREFUL you can hit button and ONLY at the very end you find out . AND NO ONE CAN HELP YOU!!!! You have to delete every thing and start over. THANK YOU 2023 TURBO TAX SOFWARE GENIUS.
Date published: 2023-04-02
Rated 5 out of 5 by from Expensive but worth it I had to file an amended return because of cryptocurrency errors. Easy to erase previous error and add the corrections. Amended returns were free to file.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 4971