TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Changes a little frightening this year My income is very low, and I've used TurboTax comfortably for years. Even so... questions came up this year that concerned me for the first time, and my banking institution also found the area concerning RMD questions, confusing..
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is the best. 100% user friendly I completed my tax return without any difficulties. Its improved and more simplified than last year's return. Just keeps getting better and more user friendly. "Turbo" lives up to it's name!
Date published: 2021-05-17
Rated 5 out of 5 by from Very comprehensive Very detailed and comprehensive. Really liked the uploading documents feature.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I thought I was getting Federal filing and one state free when I purchased the Premier software. Still charged me $25 to file electronically. I admit I am a penny pincher. Anyway, it was easy to use and I took a day to get it done. I am retired.
Date published: 2021-05-17
Rated 5 out of 5 by from Did my taxes for me always been daunted by doing taxes, but the simple yes or no questions and easy to fill requirements helped streamline my tax filing. bless this site
Date published: 2021-05-17
Rated 4 out of 5 by from Gets the Job Done It works, for the most part, I can mostly follow what needs to put in.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is grrrrreeeeaaaaattttttt!!!!!!!!! TurboTax is an awesome tool to make your taxes easy
Date published: 2021-05-17
Rated 5 out of 5 by from GREAT Went well. Have used this for several years now. Will use again.
Date published: 2021-05-17
Rated 4 out of 5 by from Everything was good until I went to e-file I wanted to e-file both my free federal and my $20 (plus fee) state return but the software would not let me. It had me save but when I pushed continue it would not let me, and when I pushed for more help it also would not do anything. I read and tried many of the help solutions but nothing worked. I spent several hours trying to do what should have been a very simple task and ran out of time. At the last minute I had to print off a copy and have my husband run to the post office with it. I had no problem finishing it up all e-file last year. A very sour ending my Turbo Tax experience this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Masked, Vaxed, & Taxed - so easy. I use Turbo Tax every year. I like that I can answer the easy step questions AND delve directly into the forms. The help features are really good. Highly recommend.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 496
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Changes a little frightening this year My income is very low, and I've used TurboTax comfortably for years. Even so... questions came up this year that concerned me for the first time, and my banking institution also found the area concerning RMD questions, confusing..
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is the best. 100% user friendly I completed my tax return without any difficulties. Its improved and more simplified than last year's return. Just keeps getting better and more user friendly. "Turbo" lives up to it's name!
Date published: 2021-05-17
Rated 5 out of 5 by from Very comprehensive Very detailed and comprehensive. Really liked the uploading documents feature.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I thought I was getting Federal filing and one state free when I purchased the Premier software. Still charged me $25 to file electronically. I admit I am a penny pincher. Anyway, it was easy to use and I took a day to get it done. I am retired.
Date published: 2021-05-17
Rated 5 out of 5 by from Did my taxes for me always been daunted by doing taxes, but the simple yes or no questions and easy to fill requirements helped streamline my tax filing. bless this site
Date published: 2021-05-17
Rated 4 out of 5 by from Gets the Job Done It works, for the most part, I can mostly follow what needs to put in.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is grrrrreeeeaaaaattttttt!!!!!!!!! TurboTax is an awesome tool to make your taxes easy
Date published: 2021-05-17
Rated 5 out of 5 by from GREAT Went well. Have used this for several years now. Will use again.
Date published: 2021-05-17
Rated 4 out of 5 by from Everything was good until I went to e-file I wanted to e-file both my free federal and my $20 (plus fee) state return but the software would not let me. It had me save but when I pushed continue it would not let me, and when I pushed for more help it also would not do anything. I read and tried many of the help solutions but nothing worked. I spent several hours trying to do what should have been a very simple task and ran out of time. At the last minute I had to print off a copy and have my husband run to the post office with it. I had no problem finishing it up all e-file last year. A very sour ending my Turbo Tax experience this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Masked, Vaxed, & Taxed - so easy. I use Turbo Tax every year. I like that I can answer the easy step questions AND delve directly into the forms. The help features are really good. Highly recommend.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 496