TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome All went well I have used Turbo Tax for the past 10 years. It is easy and friendly
Date published: 2023-03-31
Rated 5 out of 5 by from great tips were easy to understand. return was easy to file
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax made my tax filing fast and easy I can file my business and personal tax easy not to pay professional fee.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax Assistance Tiffany helped tremendously! Very thorough, and explained everything I needed
Date published: 2023-03-31
Rated 5 out of 5 by from Awesone and easy Easy to do and pretty fast. First time sing it myself without my parents help.
Date published: 2023-03-31
Rated 5 out of 5 by from Has worked very well for a LONG time Only problem over the years was this year: disk did not want to load into computer. Needed assistance.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is the best I have used Turbo tax for years and will continue, helpful questions answered, speedy response to questions with live chat, I will be online with them again next year
Date published: 2023-03-31
Rated 1 out of 5 by from $100+ cost for no impact to refund amount Because I had a capital loss in 2021, I have to mention this when filing my 2022 taxes for some reason. This is one single number in one box of a form, and TurboTax won't let me proceed with filing my return without ponying up an additional $100+. Not to mention, the website basically forced me to try the "Live" assistance version when I first started, which I didn't want to use and didn't need. This was going to cost another hundred bucks until I just restarted the whole filing process and managed to decline every upgrade until the very end, when I had to buy Premium just so that we could write three digits on a form that didn't change my tax refund or my taxable income in any way. It used to feel worth it to pay the extra cost to TurboTax for the added simplicity of filing refunds. But now it feels like going to a used car dealer where some huckster tries to upsell you by lying about what's required. Such a shame.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax guides you along swimmingly! The program moves you through each part of the return nicely. It is well organized and offers helpful clarifications along the way. I plan to use it again next year.
Date published: 2023-03-31
Rated 5 out of 5 by from A lot of step by step help! I’ve been doing my own tax returns since I was 16 years old. I’m now 40 years old and this system just keeps getting better and better. There’s always step by step support in each area of their system. They have a lot of great troubleshooting safety nets too! I’m so thankful I don’t have to gather all this simple information and give it over to someone that’s not as savvy and I am. I’m confident with TURBO TAX that I’ll receive the best return possible.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome All went well I have used Turbo Tax for the past 10 years. It is easy and friendly
Date published: 2023-03-31
Rated 5 out of 5 by from great tips were easy to understand. return was easy to file
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax made my tax filing fast and easy I can file my business and personal tax easy not to pay professional fee.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax Assistance Tiffany helped tremendously! Very thorough, and explained everything I needed
Date published: 2023-03-31
Rated 5 out of 5 by from Awesone and easy Easy to do and pretty fast. First time sing it myself without my parents help.
Date published: 2023-03-31
Rated 5 out of 5 by from Has worked very well for a LONG time Only problem over the years was this year: disk did not want to load into computer. Needed assistance.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is the best I have used Turbo tax for years and will continue, helpful questions answered, speedy response to questions with live chat, I will be online with them again next year
Date published: 2023-03-31
Rated 1 out of 5 by from $100+ cost for no impact to refund amount Because I had a capital loss in 2021, I have to mention this when filing my 2022 taxes for some reason. This is one single number in one box of a form, and TurboTax won't let me proceed with filing my return without ponying up an additional $100+. Not to mention, the website basically forced me to try the "Live" assistance version when I first started, which I didn't want to use and didn't need. This was going to cost another hundred bucks until I just restarted the whole filing process and managed to decline every upgrade until the very end, when I had to buy Premium just so that we could write three digits on a form that didn't change my tax refund or my taxable income in any way. It used to feel worth it to pay the extra cost to TurboTax for the added simplicity of filing refunds. But now it feels like going to a used car dealer where some huckster tries to upsell you by lying about what's required. Such a shame.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax guides you along swimmingly! The program moves you through each part of the return nicely. It is well organized and offers helpful clarifications along the way. I plan to use it again next year.
Date published: 2023-03-31
Rated 5 out of 5 by from A lot of step by step help! I’ve been doing my own tax returns since I was 16 years old. I’m now 40 years old and this system just keeps getting better and better. There’s always step by step support in each area of their system. They have a lot of great troubleshooting safety nets too! I’m so thankful I don’t have to gather all this simple information and give it over to someone that’s not as savvy and I am. I’m confident with TURBO TAX that I’ll receive the best return possible.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4931