TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
Rated 1 out of 5 by from Turbo Tax has a system error Unfortunately Turbo Tax has a system error (confirmed by looking up other online reviews) where my returns keep being rejected by IRS due inherited IRA which I do not have. Its frustrating to say the least
Date published: 2021-03-07
Rated 5 out of 5 by from What an easy way to file taxes I have used Turbo Tax for almost 20 years and find it easy and understandable to use. I "walk" myself through the collection of data as I feel really comfortable - like talking to an old friend. There are subtle changes it seems every year to accommodate the tax code but Turbo Tax takes care of everything.- just be sure that you run the updates! I always get the CD just in case I might need to make an amended return or have some other issue way down the road (audit). I appreciate the e-file feature and have always received the confirmation or receipt and other update emails from Intuit so I know just where my return is in the mysterious world of the IRS. I plan to continue using Turbo Tax for years to come and highly recommend it.
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Program Easy to Use I use turbo tax every year to do my taxes. It is very user friends and help you understand the process and the deductions for federal and state.
Date published: 2021-03-07
Rated 5 out of 5 by from AWESOME Was easy to use and understand. Will definitely in the future for filing
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent to work with! Very easy to follow, and great tips as well! I recommend this program to everyone.
Date published: 2021-03-07
Rated 4 out of 5 by from Texas Franchise Tax was a little tricky Usually, very good but Texas was a little hard to work.
Date published: 2021-03-07
Rated 5 out of 5 by from Great experience with live assistance I used live TurboTax help, and it was really quite a life saver. She helped me out even with all the technical issues we were having we still managed to get it going and she made it much easier than trying to figure it all out myself. Daisy, hope this reaches you, thanks alot!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not so hot this year The software has a bug in the stock entry where it brings up name of a different stock just before review. If you click review details, it shows correct, so after I figured that out - didnt prevent my work. Obviously they are not checking quality of entry, so who knows what else. Also, I started work on W4 update, but then abandoned it - stupid software was making you fix without option to delete unless you go to forms and manually delete all related. It should have a "do you want to delete" if not correct in the review stage if not a required form.
Date published: 2021-03-07
Rated 5 out of 5 by from Wonderful So easy and max refund. No upfront money before filing
Date published: 2021-03-07
Rated 5 out of 5 by from Filing with TurboTax I've been doing my tax returns with TurboTax for two years now. I'm a young student & this stuff has always confused me, but TurboTax makes everything a breeze. They help you understand what every step means, which is really helpful when you have no idea what you're doing. I personally used the TurboTax Premier service, and wasn't able to use any LiveChat, but I still was completely confident once I filed them. The only thing is I am always surprised at the cost once I get to the end. I read the "TurboTax Guarantees" and it explains how the cost works, so it's completely my fault for being surprised by it everytime. It's really a great service and I would highly recommend for anyone trying to file their taxes on their own!
Date published: 2021-03-07
Rated 1 out of 5 by from Turbo Tax has a system error Unfortunately Turbo Tax has a system error (confirmed by looking up other online reviews) where my returns keep being rejected by IRS due inherited IRA which I do not have. Its frustrating to say the least
Date published: 2021-03-07
Rated 5 out of 5 by from What an easy way to file taxes I have used Turbo Tax for almost 20 years and find it easy and understandable to use. I "walk" myself through the collection of data as I feel really comfortable - like talking to an old friend. There are subtle changes it seems every year to accommodate the tax code but Turbo Tax takes care of everything.- just be sure that you run the updates! I always get the CD just in case I might need to make an amended return or have some other issue way down the road (audit). I appreciate the e-file feature and have always received the confirmation or receipt and other update emails from Intuit so I know just where my return is in the mysterious world of the IRS. I plan to continue using Turbo Tax for years to come and highly recommend it.
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Program Easy to Use I use turbo tax every year to do my taxes. It is very user friends and help you understand the process and the deductions for federal and state.
Date published: 2021-03-07
Rated 5 out of 5 by from AWESOME Was easy to use and understand. Will definitely in the future for filing
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent to work with! Very easy to follow, and great tips as well! I recommend this program to everyone.
Date published: 2021-03-07
Rated 4 out of 5 by from Texas Franchise Tax was a little tricky Usually, very good but Texas was a little hard to work.
Date published: 2021-03-07
Rated 5 out of 5 by from Great experience with live assistance I used live TurboTax help, and it was really quite a life saver. She helped me out even with all the technical issues we were having we still managed to get it going and she made it much easier than trying to figure it all out myself. Daisy, hope this reaches you, thanks alot!
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 4921