TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is amazing It’s very simple and easy. Makes me feel like I’m a tax expert.
Date published: 2023-01-25
Rated 3 out of 5 by from I like turbotax, but feel scammed I have never had any issues with using turbotax in the past, however this year since I was receiving an American Opportunity Credit I had to go with turbotax deluxe. I did my taxes completely all the way through without this service but had to pay the $39 fee and turns out I had to pay this fee for State and Federal and fees and in total had to pay turbotax $117 out of my refund. I feel like this is ridiculous and I had no other option than to go with this option because there was no other way for me to file. Once I agreed to premium it let me through but everything was already done. I feel as if I paid for this service for absolutely no reason. This service did not help me at all until the very end when all that needed to be done was finish the filing process. I am extremely disappointed and I definitely will be looking elsewhere to file next year.
Date published: 2023-01-25
Rated 2 out of 5 by from This was amazing Thanks turbo tax for making things so easy really thought it was going to be harder than thst
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is The Best Turbo Tax is efficient and easy to use. If I have a question, an expert is there to help. Keep up the Awesome Job.
Date published: 2023-01-25
Rated 4 out of 5 by from AWESOME HELPED ME OUT IN EVERYTHING. WILL BE USING THEM AGAIN
Date published: 2023-01-25
Rated 5 out of 5 by from Very Easy and safe I have been using TurboTax for many, many years. The service has gotten alot better over these years. You have all the tools necessary to get your taxes done here. They have Live Chat, with real professionals to help you along the way as well. Just use Turbo Tax and you will be fine. There isn't much to say. Make the right decision
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is Very easy to navigate and understand!
Date published: 2023-01-25
Rated 5 out of 5 by from Great! Quick and easy filing. I have and will continue to use TurboTax every year!
Date published: 2023-01-25
Rated 4 out of 5 by from Great Easy to use and easy to get info and easy contact time
Date published: 2023-01-25
Rated 5 out of 5 by from good isht . soooo easy to use so easy a caveman can do it...... im happy with my return going to disneyland oh na maybe bahmans see ya next
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 4906
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing It’s very simple and easy. Makes me feel like I’m a tax expert.
Date published: 2023-01-25
Rated 3 out of 5 by from I like turbotax, but feel scammed I have never had any issues with using turbotax in the past, however this year since I was receiving an American Opportunity Credit I had to go with turbotax deluxe. I did my taxes completely all the way through without this service but had to pay the $39 fee and turns out I had to pay this fee for State and Federal and fees and in total had to pay turbotax $117 out of my refund. I feel like this is ridiculous and I had no other option than to go with this option because there was no other way for me to file. Once I agreed to premium it let me through but everything was already done. I feel as if I paid for this service for absolutely no reason. This service did not help me at all until the very end when all that needed to be done was finish the filing process. I am extremely disappointed and I definitely will be looking elsewhere to file next year.
Date published: 2023-01-25
Rated 2 out of 5 by from This was amazing Thanks turbo tax for making things so easy really thought it was going to be harder than thst
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is The Best Turbo Tax is efficient and easy to use. If I have a question, an expert is there to help. Keep up the Awesome Job.
Date published: 2023-01-25
Rated 4 out of 5 by from AWESOME HELPED ME OUT IN EVERYTHING. WILL BE USING THEM AGAIN
Date published: 2023-01-25
Rated 5 out of 5 by from Very Easy and safe I have been using TurboTax for many, many years. The service has gotten alot better over these years. You have all the tools necessary to get your taxes done here. They have Live Chat, with real professionals to help you along the way as well. Just use Turbo Tax and you will be fine. There isn't much to say. Make the right decision
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is Very easy to navigate and understand!
Date published: 2023-01-25
Rated 5 out of 5 by from Great! Quick and easy filing. I have and will continue to use TurboTax every year!
Date published: 2023-01-25
Rated 4 out of 5 by from Great Easy to use and easy to get info and easy contact time
Date published: 2023-01-25
Rated 5 out of 5 by from good isht . soooo easy to use so easy a caveman can do it...... im happy with my return going to disneyland oh na maybe bahmans see ya next
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 4906