TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by
foreverfleurs from
Accurate, But....
I found that some of the descriptions of where to find information were not detailed enough. I do feel we got an accuarate return, however.
Date published: 2023-03-30
Rated 5 out of 5 by
NYCTaxDoer from
Great!
I always use TurboTax! It's so quick and easy. I always feel so accomplished when I get it done. The customer service representatives are always so friendly, attentive, and informative. I'll never do my taxes any other way ever again!
Date published: 2023-03-30
Rated 5 out of 5 by
Csprad54 from
they did the work for me!
turbo tax made filing my taxes simple! they walked me through each step and I feel confident in my filing!
Date published: 2023-03-30
Rated 5 out of 5 by
TonieB422 from
I love Turbo Tax!
It was easy because Turbo Tax walks you through each step AND has explanations.
Date published: 2023-03-30
Rated 1 out of 5 by
ketta098123 from
Up Sale, Up Sale, Up Sale
If you do not choose "Max" or better the system is designed to ask you if you want to upgrade about 10 times as you are trying to do your taxes. That is a ridiculous amount. I personally also had to call support on the telephone to get it to allow me to enter my IRS PIN. It just completely skipped over that.
Date published: 2023-03-30
Rated 5 out of 5 by
terryd9339 from
Turbo Tax assistant super helpful.
For the first time I used a Turbo Tax assistant, Eunice W. She was just great and very helpful. The process went very smoothly. I'm sure we got our maximum return.
Date published: 2023-03-30
Rated 5 out of 5 by
networkdefend from
Thomas
Very intuitive. The service is easy to understand.
Date published: 2023-03-30
Rated 1 out of 5 by
John 1944 from
I paid for nothing
I paid for e-filing and that didnot happend not happy
Date published: 2023-03-30
Rated 4 out of 5 by
boguska from
easy to use
great experience,all my questions answered to satisfaction.
Date published: 2023-03-30
Rated 5 out of 5 by
Cyclops 99 from
Great as always, But there is the occasional loop.
This year the loop was on form 7203, Part II, The S corp has no debts but the program would not let me go to e-file or get past the review without marking a box in debt 1, 2, and 3, whether or not I had put no entries in the boxes below, or when I put zeros. Very frustrating.
All TurboTax® Offerings Reviews - Page 4906
Date published: 2023-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
foreverfleurs from
Accurate, But....
I found that some of the descriptions of where to find information were not detailed enough. I do feel we got an accuarate return, however.
Date published: 2023-03-30
Rated 5 out of 5 by
NYCTaxDoer from
Great!
I always use TurboTax! It's so quick and easy. I always feel so accomplished when I get it done. The customer service representatives are always so friendly, attentive, and informative. I'll never do my taxes any other way ever again!
Date published: 2023-03-30
Rated 5 out of 5 by
Csprad54 from
they did the work for me!
turbo tax made filing my taxes simple! they walked me through each step and I feel confident in my filing!
Date published: 2023-03-30
Rated 5 out of 5 by
TonieB422 from
I love Turbo Tax!
It was easy because Turbo Tax walks you through each step AND has explanations.
Date published: 2023-03-30
Rated 1 out of 5 by
ketta098123 from
Up Sale, Up Sale, Up Sale
If you do not choose "Max" or better the system is designed to ask you if you want to upgrade about 10 times as you are trying to do your taxes. That is a ridiculous amount. I personally also had to call support on the telephone to get it to allow me to enter my IRS PIN. It just completely skipped over that.
Date published: 2023-03-30
Rated 5 out of 5 by
terryd9339 from
Turbo Tax assistant super helpful.
For the first time I used a Turbo Tax assistant, Eunice W. She was just great and very helpful. The process went very smoothly. I'm sure we got our maximum return.
Date published: 2023-03-30
Rated 5 out of 5 by
networkdefend from
Thomas
Very intuitive. The service is easy to understand.
Date published: 2023-03-30
Rated 1 out of 5 by
John 1944 from
I paid for nothing
I paid for e-filing and that didnot happend not happy
Date published: 2023-03-30
Rated 4 out of 5 by
boguska from
easy to use
great experience,all my questions answered to satisfaction.
Date published: 2023-03-30
Rated 5 out of 5 by
Cyclops 99 from
Great as always, But there is the occasional loop.
This year the loop was on form 7203, Part II, The S corp has no debts but the program would not let me go to e-file or get past the review without marking a box in debt 1, 2, and 3, whether or not I had put no entries in the boxes below, or when I put zeros. Very frustrating.
All TurboTax® Offerings Reviews - Page 4906
Date published: 2023-03-30