TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always works for me! I have always used Turbo Tax for as long as I remember. I love it, but 2 things: 1. My tax return kept getting rejected, but I found it difficult to fix the issues. Difficult to get back to when the answer is known, but not not "directly" led back into the form for corrections. 2. Need perks for those who continue to use TTax yearly, especially consecutive years back to back.
Date published: 2021-05-17
Rated 4 out of 5 by from Great way to do taxes Love that they walk you through it! would recommend
Date published: 2021-05-17
Rated 2 out of 5 by from The most difficult TurboTax product ever to use! I have used TT for decades now, and this by far was the most difficult and annoying TT edition ever. The workflow and questions are tedious and repetitive, to the point of being totally annoying. The questions are worded in a way that isn't always intuitive, and many simply don't apply to most situations. There should be a way to aggregate and skip in bulk, and not have to go back through them again when reviewing anything that was completed before. I will consider a CPA in 2023 if the product doesn't improve on this next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome My experience was relief of ease. Thank you for being turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax puts the fun in tax time! Turbo Tax is simple, straightforward and makes tax time kind of fun!
Date published: 2021-05-17
Rated 1 out of 5 by from Hoodwinked at the end! Its annoying when you have a free state file but have to pay for the e-file cost but don't know what it is until you are ready to file - smoke and mirrors and just got hoodwinked. Ive been a customer for many years and this is just aniother way to drive me to another company.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Service Easy to use. Helpful Tips! Couldn't do it without them on a yearly basis
Date published: 2021-05-17
Rated 5 out of 5 by from great job the gentleman that help me I believe was named Matthew ??. was such a great guy to work with. a total profession
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax from Intuit is an evil spawn Buried deep in the lawyerese nonsense is the new 'Doesn't work with Windows 7' declaration. So you're forced to upgrade to Windows 10. Evil.
Date published: 2021-05-17
Rated 5 out of 5 by from The Best Service in the USA! I was able to stop and start the Tax Process easily and learn from the Experience!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always works for me! I have always used Turbo Tax for as long as I remember. I love it, but 2 things: 1. My tax return kept getting rejected, but I found it difficult to fix the issues. Difficult to get back to when the answer is known, but not not "directly" led back into the form for corrections. 2. Need perks for those who continue to use TTax yearly, especially consecutive years back to back.
Date published: 2021-05-17
Rated 4 out of 5 by from Great way to do taxes Love that they walk you through it! would recommend
Date published: 2021-05-17
Rated 2 out of 5 by from The most difficult TurboTax product ever to use! I have used TT for decades now, and this by far was the most difficult and annoying TT edition ever. The workflow and questions are tedious and repetitive, to the point of being totally annoying. The questions are worded in a way that isn't always intuitive, and many simply don't apply to most situations. There should be a way to aggregate and skip in bulk, and not have to go back through them again when reviewing anything that was completed before. I will consider a CPA in 2023 if the product doesn't improve on this next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome My experience was relief of ease. Thank you for being turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax puts the fun in tax time! Turbo Tax is simple, straightforward and makes tax time kind of fun!
Date published: 2021-05-17
Rated 1 out of 5 by from Hoodwinked at the end! Its annoying when you have a free state file but have to pay for the e-file cost but don't know what it is until you are ready to file - smoke and mirrors and just got hoodwinked. Ive been a customer for many years and this is just aniother way to drive me to another company.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent Service Easy to use. Helpful Tips! Couldn't do it without them on a yearly basis
Date published: 2021-05-17
Rated 5 out of 5 by from great job the gentleman that help me I believe was named Matthew ??. was such a great guy to work with. a total profession
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax from Intuit is an evil spawn Buried deep in the lawyerese nonsense is the new 'Doesn't work with Windows 7' declaration. So you're forced to upgrade to Windows 10. Evil.
Date published: 2021-05-17
Rated 5 out of 5 by from The Best Service in the USA! I was able to stop and start the Tax Process easily and learn from the Experience!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 491