TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbotax made filing taxes easy! Everything was quick, it helped me understand what i was filling out and i was able to do it myself.
Date published: 2021-05-18
Rated 1 out of 5 by from Last time I will use this software Firstly, program is wrong. My husband is retired NYC/NYS employee whose pension is NOT taxable. TT insists it is. I had to separate Federal and not file state because TT was saying there was only a $20K deduction allowed and the entire pension is tax free in NY. 2nd. Federal return rejected twice. No intelligible reason. TT has wrong AGI from year before even though they filed our tax return. No support to fix the problem. On third submission after getting transcript from IRS website. Why is program asking for AGI for each of us? Don't we just have one AGI since filing separately? Still don't know if tax payment went through. What a mess.
Date published: 2021-05-18
Rated 5 out of 5 by from online help was amazing The woman (Leanne?) who answered my questions using the online help was an joy to work with. Even on the last day to file at 1030pm, she was patient, knowledgeable and very friendly.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX AWESOME Everything was available with help and understanding.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy peacy It was very easy and self explanatory. I will start using turbo tax every year! And will tell my friends and family how great it was to use TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Thank you TurboTax! TurboTax made filing my taxes for the first time super easy. I will never be intimidated of the IRS again!
Date published: 2021-05-18
Rated 3 out of 5 by from Problems on update!!! I had problems updating Turbo Tax this year, never had that problem before. Had to use two computers to make it happen. Not happy!!
Date published: 2021-05-18
Rated 4 out of 5 by from I enjoy using Turbo Tax I enjoy using Turbo Tax as it makes it easy for me to follow by. The rates have increased on me due to change in life style. That is my only issue. I paid what I would pay for if I allowed someone else to do all the work.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax: Convenient & Accurate I prefer to pay an additional $250 from my return to Turbo Tax because the $2500 I was paying to have my taxes done before was NOT helpful. You can easily use this portal on your own with your employer provided tax returns and proper filing and organization of your expenses throughout the year!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is the only way to file! TurboTax offers an easy, reliable, and affordable option for filing taxes. It walks you through each area step by step and ensures a maximum refund.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax made filing taxes easy! Everything was quick, it helped me understand what i was filling out and i was able to do it myself.
Date published: 2021-05-18
Rated 1 out of 5 by from Last time I will use this software Firstly, program is wrong. My husband is retired NYC/NYS employee whose pension is NOT taxable. TT insists it is. I had to separate Federal and not file state because TT was saying there was only a $20K deduction allowed and the entire pension is tax free in NY. 2nd. Federal return rejected twice. No intelligible reason. TT has wrong AGI from year before even though they filed our tax return. No support to fix the problem. On third submission after getting transcript from IRS website. Why is program asking for AGI for each of us? Don't we just have one AGI since filing separately? Still don't know if tax payment went through. What a mess.
Date published: 2021-05-18
Rated 5 out of 5 by from online help was amazing The woman (Leanne?) who answered my questions using the online help was an joy to work with. Even on the last day to file at 1030pm, she was patient, knowledgeable and very friendly.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX AWESOME Everything was available with help and understanding.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy peacy It was very easy and self explanatory. I will start using turbo tax every year! And will tell my friends and family how great it was to use TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Thank you TurboTax! TurboTax made filing my taxes for the first time super easy. I will never be intimidated of the IRS again!
Date published: 2021-05-18
Rated 3 out of 5 by from Problems on update!!! I had problems updating Turbo Tax this year, never had that problem before. Had to use two computers to make it happen. Not happy!!
Date published: 2021-05-18
Rated 4 out of 5 by from I enjoy using Turbo Tax I enjoy using Turbo Tax as it makes it easy for me to follow by. The rates have increased on me due to change in life style. That is my only issue. I paid what I would pay for if I allowed someone else to do all the work.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax: Convenient & Accurate I prefer to pay an additional $250 from my return to Turbo Tax because the $2500 I was paying to have my taxes done before was NOT helpful. You can easily use this portal on your own with your employer provided tax returns and proper filing and organization of your expenses throughout the year!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is the only way to file! TurboTax offers an easy, reliable, and affordable option for filing taxes. It walks you through each area step by step and ensures a maximum refund.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 486