TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Super Easy Quick and painless. They make it easier every year!
Date published: 2021-03-28
Rated 3 out of 5 by from Not a fan They have simplified the process to the point that it is HARDER to do! We have been doing our own taxes for years, and we know what information we need to enter, however, it took us hours to try and find the proper place to enter the information, and in the end, it was not a fun experience. At least it's done now. Perhaps we'll go back to TaxSlayer next year. At least they don't treat you like a tax beginner... and allow you to go where you need. ALSO, each time we reviewed a section, it had us go through the same questions we ALREADY ANSWERED, just to review or make a small change. No thanks.
Date published: 2021-03-28
Rated 5 out of 5 by from Not always intuitive, but otherwise highly helpful Telephone support quite useful this year for a few issues in entering complicated K-1 forms
Date published: 2021-03-28
Rated 5 out of 5 by from I've used TurboTax for 10 years and love it! Using TurboTax gives me the confidence of accuracy
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY TO USE! It's a very simple process to do. HIghly recommend it!
Date published: 2021-03-28
Rated 2 out of 5 by from PROBLEMS WITH E-FILING MY HUSBAND DIED AND FOR THE FIRST TIME MY RETURN HAS BEEN REJECTED 4 TIMES. WHY CANT YOU FIX THE ISSUE THIS NEVER HAPPEN PRIOR TO HIS DEATH.
Date published: 2021-03-28
Rated 5 out of 5 by from Very user friendly Turbo Tax is easy to use and the tips are helpful while you are doing the entries.
Date published: 2021-03-28
Rated 5 out of 5 by from This was stress free! Everything was clear, and easy to follow. The stress of filling out taxes was relieved. Very happy with the service and help.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax was easy to use for uncomplicated returns I've used it for many years. All my information was already in place. Excellent for simple returns.
Date published: 2021-03-28
Rated 3 out of 5 by from Failed to help me E-file E-Filed return was rejected many times. Just like last year. Your help was no help.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Easy Quick and painless. They make it easier every year!
Date published: 2021-03-28
Rated 3 out of 5 by from Not a fan They have simplified the process to the point that it is HARDER to do! We have been doing our own taxes for years, and we know what information we need to enter, however, it took us hours to try and find the proper place to enter the information, and in the end, it was not a fun experience. At least it's done now. Perhaps we'll go back to TaxSlayer next year. At least they don't treat you like a tax beginner... and allow you to go where you need. ALSO, each time we reviewed a section, it had us go through the same questions we ALREADY ANSWERED, just to review or make a small change. No thanks.
Date published: 2021-03-28
Rated 5 out of 5 by from Not always intuitive, but otherwise highly helpful Telephone support quite useful this year for a few issues in entering complicated K-1 forms
Date published: 2021-03-28
Rated 5 out of 5 by from I've used TurboTax for 10 years and love it! Using TurboTax gives me the confidence of accuracy
Date published: 2021-03-28
Rated 5 out of 5 by from SO EASY TO USE! It's a very simple process to do. HIghly recommend it!
Date published: 2021-03-28
Rated 2 out of 5 by from PROBLEMS WITH E-FILING MY HUSBAND DIED AND FOR THE FIRST TIME MY RETURN HAS BEEN REJECTED 4 TIMES. WHY CANT YOU FIX THE ISSUE THIS NEVER HAPPEN PRIOR TO HIS DEATH.
Date published: 2021-03-28
Rated 5 out of 5 by from Very user friendly Turbo Tax is easy to use and the tips are helpful while you are doing the entries.
Date published: 2021-03-28
Rated 5 out of 5 by from This was stress free! Everything was clear, and easy to follow. The stress of filling out taxes was relieved. Very happy with the service and help.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax was easy to use for uncomplicated returns I've used it for many years. All my information was already in place. Excellent for simple returns.
Date published: 2021-03-28
Rated 3 out of 5 by from Failed to help me E-file E-Filed return was rejected many times. Just like last year. Your help was no help.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 4773